West Country Windows Opiniões 

We wanted 6 replacement windows and contacted West Country Windows having previous experience of this company through a relative. From quotation to finish they have been a pleasure to work with. Craig, our fitter, has been particularly caring knowing about illness in this family. He has been a very professional, tidy workman and we can't thank him enough for the way he has dealt with us. We would highly recommend any work needing doing by this firm.

Had Westcountry windows just fit my windows and doors aj and Joe have done excellent fitting job very happy customer would highly recommend

Recently I had a couple of windows fitted together with a super conservatory. One of the windows required a new hole to be made in a solid stone wall. The workmanship was excellent and it looks as if it has always been there. The conservatory was installed quickly and efficiently,the result perfect. I throughly recommend you contact them!

I have recently had my windows and front door supplied and fitted by West Country Windows, and I can honestly say they are brilliant. The guys that fitted them were lovely, very experienced, polite and done a fantastic job. I would recommend them every time.

These guys are a lovely bunch to work with. Feels like a family , they care ! Very proffessional.
Adrian & Jo fitted them for me and was very respectful of my property, clean , tidy work- and have the ability to chat AND keep on working at the same time. ( thats rare!)
Office staff easy to reach and talk things over with too.
I understand a warrenty can move over if i ever sell up, which would be an easier job now my house looks much nicer.
Shame I cant add photo's here.

I first used West Country Windows in May 2022 to replace the windows on the front of my house and a back door. I was so pleased with the service I received from the West Country Windows team, and of the quality of the windows, I asked them to return to replace all of the windows at the back of my property and this was carried out in early November 2024.

From start to finish I received a professional and friendly service from the team in the office to the skilled fitter who fitted my new windows.

Communication was excellent and nothing was too much trouble.

I love the fact the windows are made locally and you can see they are of excellent quality.

I would highly recommend West Country Windows.

Great price, communication throughout process excellent. The mess was minimal and the finish product absolutely amazing. The house has been transformed with new windows and doors.

We had replacement windows and a door in January 2022. Installation was fine great couple of guys that fitted the windows, doors and fascias. We now have a problem with one window that it will not open. I contacted WCW using the maintenance portal on 18th August 2024 and to date have had no contact with the company at all.

The job was completed very quickly, the fitters were polite and worked quietly too. The work areas were left clean and tidy. Very happy with the outcome.

Spencer and his team have been brilliant. From the moment of the first meeting for a quote until the finished product the team always kept us informed.

The whole crew were very friendly and informative. This was a large order of 28 windows, conservatory, bifold doors and 3 other doors.

Regarding after sales, we have had several calls from the team since installation asking if everything is ok, and where we have needed remedial work they were right on it!

I would definitely recommend this company even seeing the other reviews on here. The team have really picked things up and improved from recent years.

Well done West Country!

Poor communication and service. Waited over nine weeks for my window to be replaced. In the end I gave up and went elsewhere. You won't find an open case because there is no longer one. I cancelled the order and requested a refund after being told different things each time I spoke to someone. I received my refund via check in the post once the accountant has returned from their paid leave. I also find your attitude massively insulting suggestion I don't know which company it was I spoke to.

If you don't know who I am why mention my husband's name Simon. I never said his name. No I won't be taking the review down!

They are good at performing the initial installation. But if a problem develops they are absolute rubbish. They just ignore you. They take your money and go.
It's up to you if you want to take that risk.
(This is a follow up.
Following this review the company has responded very quickly and someone is hopefully coming out tomorrow to resolve the problem.
So they may find their way back into my good books!)
A final update!
Darrel, from West Country Windows, just came out to resolve the problem. He was very efficient. Remarkably pleasant. And sorted out the issue. I would recommend him very highly.
So all is now well with the world. (And I have upgraded the star rating.)

Excellent job. Two fitters arrived on time to fit replacement double glazed windows. Both fitters were friendly and respectful they did a brilliant job explaining how the locks worked. No mess and cleaned up afterwards. I would definately recommend West Country Windows to friends for replacement windows. A first class service!

I bought from WCW because they manufacture the windows, yes I had to spend £250 more than the cheapest quote but you get what you pay for. So happy with the look and fit, I would recommend this company without doubt and when I replace my front windows later in the year I will be using them once again.

Very good quality door and glazing, excellent customer service, polite and tidy installers and helpful sales team (helpful without pushy sales pitch). From start to finish I would recommend West Country Windows.

Great service from first phone call to actual installation. Friendly, professional, and helpful - we needed to replace a totally rotten wooden window which had to look identical to the other (non-rotten) windows - and the window looks great; only wish we could justify having the rest of the windows replaced! Thanks to all at West Country Windows.

Fantastic service , yes I had issues with a previous installation in 2020 with communication and delays but that was down to Covid having a knock on effect with everything. But this time was 10/10 and the fitting was just as great as the first time . This company keeps going from strength to strength . Highly recommended

The service was excellent. Although the initial turnaround time quoted was 3 months, I was surprised to see them contacting me sooner and get the job done within 2 months.

I’m a happy customer.

Customer service is non existent.
We have all windows and doors fitted by this company in October 2023.
The installation was very successful and the guys that installed the windows and doors were very good however, there are some issues that remained unresolved until now - 3 months on.
I have been sending emails regularly every week asking for updates however they have been ignored. I even called them last week - the guy that picked up told me they tried to call me (which was a lie) but could not confirm the phone number they tried to call.
We have been so disappointed while dealing with this company- seems that the product they offer is decent but unfortunately there is no aftercare and no customer support at all.

Had a composite front door from WCW to replace a 30year old UPVC item, the difference is remarkable, much more solid and better constructed. Craig the fitter was very tidy, conscientious and precise, taking his time to ensure a perfect fit. The fit was originally all planned in for two days prior to the actual fit but I had to ring in to find out where the fitter vwas only to be told they couldn't make it that day, shame as I had swopped arrangements round to be in. However apart from that hiccup we are very pleased with the final result and Craig cleaned up thoroughly before he left.