West Country Windows Opiniões 

196
•
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

We looking to have our kitchen outside door replaced as the wooden door was getting too old, so after looking at some other companies, we decided to use West Country Windows! We have had some other... Ver mais

Classificada 5 em 5 estrelas

Just want to thank Adrian and Joe for doing a fab job with our windows and especially our new conservatory roof and patio doors , great guys left it tidy and we are really pleased with the quality of... Ver mais

Classificada 5 em 5 estrelas

We had 12 windows replaced and we couldn’t be happier. There was no hard up sale compared to other firms who provided a price, and the two fitters who worked so hard over 4 days were phenomenal. It ca... Ver mais

Classificada 5 em 5 estrelas

We have used a few Somerset window companies over the years, but WCW are miles ahead in terms of quality, service and after-sales. I would recommend them every time.

Informações sobre a empresa

  1. Loja de bricolage, casa e jardim

Escrito pela empresa

West Country Windows is one of the leading Window Companies with a reputation for providing quality products and solutions to enhance the fabric of your home since 1977 , our experience, knowledge, and service are unsurpassed. We only supply and install quality Windows, Doors and Conservatories, offering highly insulated and fully weather resistant door and window frames, delivering the best in technologically advanced glazing systems. Whether you are looking for a new Conservatory or an update on your windows or doors, West County Windows have a solution that is just right for you. We just make things better.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

196 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(196)

96 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Efficient and attentive

Our experience throughout has been spot on. The work to replace our conservatory roof got scheduled earlier than expected which was brilliant, and despite the awful weather was completed within the timescales expected and with minimal mess. Everyone we have dealt with at West Country windows has been absolutely lovely and very knowledgeable, and certainly more attentive than other providers we approached for quotations.
Will definitely be contacting them first for any future projects.

19 de janeiro de 2026
Opinião espontânea
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Resposta da West Country Windows

Thank you for your fantastic review. We’re delighted to hear that your experience was “spot on” from start to finish, and that we were able to schedule your conservatory roof replacement sooner than expected.

It’s wonderful to know the work was completed on time and with minimal disruption, despite the weather, and that our team stood out for their knowledge and attentiveness.

We really appreciate your kind words and look forward to assisting you with any future projects. Thank you for choosing West Country Windows

Classificada 5 em 5 estrelas

Very much a can do approach

From Spencer's ( sales director) visit with his friendly non- pushy approach via the helpful office folk to Lee the installer a very positive experience. The products are made locally and to customers exact requirements.
We have used this company before and would not bother getting a quote from anyone else.

4 de fevereiro de 2026
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Resposta da West Country Windows

Thank you for your wonderful review. We’re delighted to hear that you had such a positive experience from Spencer’s visit, through the support from our office team, to the installation by Lee.

It’s great to know you value our locally made, made-to-measure products, and that your experience keeps you coming back to us. Your continued trust means a lot to the whole team.

Thank you for choosing West Country Windows again

Classificada 5 em 5 estrelas

Great company for manufacture and fitting

We decided to have a new bay window and porch to replace existing. We wanted a local company who actually make their own. Having done our research, we settled on West Country Windows. From the outset we were impressed by their quality, and customer satisfaction. Andy and Mike fitted our windows within 5 weeks of order. They were courteous, helpful, on time and the cleanest tradesmen I have ever had on the premises. Spencer also visited on the first 2 days to ensure the job was going according to plan and to make sure that we were happy with everything. The finish is very smart and we are already noticing the noise reduction as we live on a main road. I'm sure our heat retention has also improved. Great experience, great company. Would use again in future and definitely recommend. Thank you.

4 de fevereiro de 2026
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Resposta da West Country Windows

Thank you for your wonderful review. We’re delighted to hear that you’re so pleased with your new bay window and porch, and that our team made the process smooth from start to finish.

Andy and Mike will be thrilled to hear your kind words about their courtesy, professionalism, and tidiness, and we’ll also pass on your thanks to Spencer for checking in to ensure everything went perfectly.

It’s fantastic to know you’re already noticing the benefits of noise reduction and improved heat retention. Thank you for your recommendation and for choosing West Country Windows — we look forward to working with you again in the future.

Classificada 5 em 5 estrelas

West Country Window

West Country Windows replaced two large windows and installed cladding at the front of my bungalow. Communication from West Country Windows was first class. They came promptly on the installation date promised and the work was first class - the fitter Colin was a skilful worker who took pride in his work.

4 de fevereiro de 2026
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Resposta da West Country Windows

Thank you for your fantastic review. We’re delighted to hear that you were pleased with the communication, punctuality, and quality of the work.

Colin will be especially pleased to hear your kind words — we’ll be sure to pass them on. It’s wonderful to know that you’re happy with your new windows and cladding.

Thank you for choosing West Country Windows.

Classificada 5 em 5 estrelas

Great service from start to finish

Great service from start to finish. We're really pleased with the door, great quality and it looks really good.

3 de fevereiro de 2026
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Resposta da West Country Windows

Thank you for your kind review. We’re delighted to hear that you’re so pleased with your new door and that you’re happy with both the quality and the finished look.

Thank you for choosing West Country Windows — we really appreciate your support

Classificada 5 em 5 estrelas

Excellent customer service!

Just had my windows done and. throughout, the experience has been fantastic! Massive thanks to James, Marius, Kayden and the team for all their hard work and support - nothing was too much trouble. I would definitely recommend!

20 de janeiro de 2026
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Resposta da West Country Windows

Thank you for your fantastic review. We’re delighted to hear that your experience was so positive and that James, Marius, Kayden, and the team went above and beyond to support you.

It’s wonderful to know nothing was too much trouble, and we really appreciate your recommendation. Thank you for choosing West Country Windows

Classificada 4 em 5 estrelas

Lodge windows and door

We had several windows and a door fitted into a lodge. Great workmanship with years of experience and quality products fitted.

16 de janeiro de 2026
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Resposta da West Country Windows

Thank you for your kind review. We’re delighted to hear that you were pleased with the workmanship and quality of our products.

It’s wonderful to know our team’s experience made a positive impression. Thank you for choosing West Country Windows

Classificada 5 em 5 estrelas

I would recommend this company to…

I would recommend this company to anyone who is looking for new windows, being very wary of tradesmen after having one local company, supply substandard windows and sent off site I contacted West Country Windows, they we’re professional in every step of the ordering, explaining each step from initial measuring to the install. The installation went extremely well considering I have an old house, took great care and cleaned up as they went, leaving very little to do afterwards. I’m so pleased there are still companies like this, who take great pride in the work they do.

14 de janeiro de 2026
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Resposta da West Country Windows

Thank you for your wonderful review. We’re delighted to hear that you were so pleased with the entire process, from measuring and ordering through to installation.

It’s great to know that our team took care with your old house, left everything tidy, and provided a professional, reassuring experience. Your kind words about our pride in workmanship mean a lot to the whole team.

Thank you for your recommendation and for choosing West Country Windows

Classificada 5 em 5 estrelas

Good, reliable company

Had all windows, doors & the conservatory roof replaced & these guys were great. Super helpful and knowledgeable on all window related matters, but also really friendly and thoughtful the whole time they worked in my house. Highly recommend.

22 de dezembro de 2025
Opinião espontânea
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Resposta da West Country Windows

Thank you for your fantastic review and recommendation. We’re delighted to hear that you were so pleased with your new windows, doors, and conservatory roof, and that the team were helpful, knowledgeable, and considerate throughout the work.

Thank you for choosing West Country Windows — we really appreciate your support

Classificada 5 em 5 estrelas

Extremely pleased with the service…

Extremely pleased with the service provided. Colin, who installed the windows, was excellent, arrived first thing every morning, very considerate, helpful and friendly. Beautiful end result, thank you!

5 de janeiro de 2026
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Resposta da West Country Windows

Thank you very much for your kind review. We’re delighted to hear how pleased you are with the service and the finished result. Colin will be especially pleased to receive your feedback — we’ll be sure to pass on your kind words.

Thank you for choosing West Country Windows

Classificada 5 em 5 estrelas

Great Service

We had all our windows replaced on our home, the representative that provided our quote was very thorough and helpful in guiding when choosing our windows. The team that fitted the windows were professional and efficient. The windows are great quality and have made such a difference with keeping the house warmer. All round great service and would highly recommend.

27 de novembro de 2025
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Resposta da West Country Windows

Thank you for your lovely review. We’re pleased to hear that our representative was thorough and helpful during the quotation stage, and that the installation team were professional and efficient.

It’s great to know the new windows have made such a difference in keeping your home warmer. Thank you for your recommendation — we really appreciate it.

Classificada 5 em 5 estrelas

I was very impressed with all the…

I was very impressed with all the workmen always arrived when they said they would, all were polite and friendly. Very helpful if I asked questions. I would definitely recommend them to any one who asked.

22 de dezembro de 2025
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Resposta da West Country Windows

Thank you very much for taking the time to leave such a positive review. We’re delighted to hear that our installation team arrived as promised, were friendly and helpful, and took the time to answer your questions. We’ll be sure to pass your kind comments on to them — it means a great deal.

Thank you for recommending Westcountry Windows; we truly appreciate your support

Classificada 1 em 5 estrelas

Never again.

Windows fitted in 2017 with a long warranty which was one of the reasons chosen. 2019 window internal hardware had pretty much rusted away. Rust from inside fitted bay window stained all sills. Front door hardwear pitted and ruined, I did specify hardware that would stand up to the weather and was assured it would be fine. Window handles all loose. Left multiple messages and emails. Nothing. Finally got a response 9 months later. Charming gentleman who explained the entire office had a good laugh at my messages, I really should have 'more of a clue' how windows work and that I'm clearly an idiot. He then told me photos of proof wouldn't be enough and he'd send someone round but it would cost me!
In the end we hired a guy who fixes double glazing. He pointed out the original fittings weren't fit for purpose and replaced them all for less than WCW wanted to charge to 'take a look'. So far no signs of rust! I take every opportunity to tell people to never use this company. They'll probably answer this with the standard, we can't find your details as they always do. Shame we can't attach photos.

12 de fevereiro de 2025
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Resposta da West Country Windows

With regard to the products installed, all hardware supplied is specified to meet industry standards and is covered under warranty terms, subject to inspection and the conditions outlined at the time of installation. In cases of reported corrosion or hardware failure, an assessment is normally required to determine cause and eligibility under warranty, which is why a site visit is sometimes necessary.

We have reviewed our records and, at present, are unable to identify this case based on the details provided here. We would genuinely welcome the chance to look into this properly and resolve any outstanding concerns. If you are willing, please contact us directly with your name, postcode, or contract number so we can investigate and respond accurately.

We regret that this situation has led to dissatisfaction and would appreciate the opportunity to address it directly

Classificada 5 em 5 estrelas

New Window Installation

We have used West Country Windows on two occasions now, the latest being November/ December 25. On both occasions we have received a professional service, from registering an interest online, initial visit and survey, through to the fitting itself. On both occasions there were no issues with timekeeping; people arrived at the time specified. The workmanship of the fitters was excellent; they were always friendly, kept you informed and were professional. They took care with your property whilst in the house and did a great job. We were really happy with the quality of the product and service, hence why they were our first choice supplier when we wanted to replace further windows.

19 de dezembro de 2025
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Resposta da West Country Windows

Thank you so much for taking the time to leave such a detailed review , we really appreciate it 😊
We’re delighted to hear that you’ve chosen West Country Windows on more than one occasion and that your most recent installation went just as smoothly. It’s great to know our team kept you informed, arrived on time, and took good care of your home throughout the process.
Hearing that you were happy enough to come back to us again truly means a lot, and we’re so pleased you’re happy with both the quality of the products and the service. Thanks again for your support — it was a pleasure working with you

Classificada 5 em 5 estrelas

Fantastic front door fitting by Colin…

Fantastic front door fitting by Colin today. Very professional and tidy.

16 de dezembro de 2025
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Resposta da West Country Windows

Thank you for your kind review. We’re delighted to hear you’re so pleased with your new front door. Colin will be thrilled to know his professionalism and tidy workmanship made a great impression. Enjoy your new door, and thank you for choosing us

Classificada 5 em 5 estrelas

Perfect bespoke replacement window

A bespoke replacement window for Wiveliscombe Community Centre. Perfect for the Centre needs - attractive and energy efficient, replacing an old Georgian style metal frame window which was not weathertight. The replacement was challenging due to the large size and height of the window, but the installation was completed very professionally and efficiently, with no further work required. A much needed upgrade, and at short notice, thank you.

15 de dezembro de 2025
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Resposta da West Country Windows

Thank you very much for taking the time to leave such a detailed review. We’re delighted the bespoke replacement window meets the Community Centre’s needs and provides an attractive, energy-efficient upgrade. The installation was certainly a challenge due to the size and height, so it’s great to hear the team completed it professionally and efficiently, especially at short notice. Thank you for trusting us with such an important project

Classificada 5 em 5 estrelas

Great service fitters excellent attention to detail...

Our experience with Westcountry windows has been great! We had a conservatory replaced and front door and upstairs window fitted. All of the members of staff were great but special thanks to our fitters Andy and Mike whose attention to detail in their work was excellent and genuinely great guys as well.

18 de novembro de 2025
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Resposta da West Country Windows

Thank you so much for your lovely review. We’re really pleased to hear you had a great experience with Westcountry Windows and that you’re happy with your new conservatory, front door, and upstairs window. Andy and Mike will be delighted to hear your kind words — their attention to detail and friendly approach are something we’re very proud of. Thank you again for choosing us and for your recommendation

Classificada 5 em 5 estrelas

Two Windows Replaced

When we needed a couple of windows replaced, we looked around for a local company which manufactured their own.

Following a visit from James who was happy to answer our queries, we accepted their quotation. We asked if the windows could be fitted before Christmas, they didn't disappoint.

The fitters came today as arranged and did a thoroughly professional job. The workmanship is outstanding and they were professional and friendly throughout, sustained by coffee and cake which we were happy to supply! Their demeanour really stood out to us - in particular we didn't hear a single swear word and we didn't have to put up with a radio blaring in the house. We are not prudes but these small details make a big difference as they show respect for the customer and an appreciation that they are in somebody's home.

We cannot comment on the performance of the windows yet as that needs time, but they certainly look solid and high quality.

Based on our experience to date, I thoroughly recommend West Country Windows.

11 de dezembro de 2025
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Resposta da West Country Windows

Thank you very much for such a detailed and considered review. We’re delighted to hear that James was able to answer all your questions and that we could fit the windows in before Christmas as requested. It’s especially pleasing to hear your kind words about the fitters — their professionalism, workmanship, and respectful approach in customers’ homes are standards we take great pride in. We hope you continue to be impressed with the quality and performance of your new windows over time. Thank you for choosing Westcountry Windows and for your recommendation

Classificada 5 em 5 estrelas

Outstanding (Twice)

This is the second time we have been to West Country Windows. In both instances for new doors. The first time took us back for the second. In both instances the service has been impecable, delivered willingly and the whole team buys into the concept. Spencer doing the quotation, Dale the deliveries and Colin the instalation. The back room team of administration and manufacture were equally impressive.Delivered on time to quality and fitted with the minimum of fuss considering we had to be away and leave them to it. They arrived to set up the day before and explain what was happening Outstanding service and company. The occupant is as happy as Larry with the brighter, draught free cottage.

5 de dezembro de 2025
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Resposta da West Country Windows

Thank you for such a fantastic and detailed review, and for returning to Westcountry Windows for a second time — that really does mean a great deal to us. We’re delighted to hear that the service, from quotation through to delivery, installation, administration, and manufacture, met your expectations once again. Your kind words about Spencer, Dale, Colin, and the wider team will be very much appreciated. It’s especially pleasing to know the process ran smoothly while you were away and that the end result is a brighter, draught-free cottage. Thank you for your trust and recommendation

Classificada 5 em 5 estrelas

Storm porch

Adrian and Joe, turned up on time.
Did a great professional job of replacing my porch. Quality materials great looking finish. Friendly and polite lads. Nothing was to much trouble, and did a good job of cleaning up. Highly recommend West Country Windows.

9 de dezembro de 2025
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Resposta da West Country Windows

Thank you so much for sharing your experience. We’re delighted to hear that Adrian and Joe made such a positive impression. They’ll be thrilled to know their punctuality, professionalism, and friendly approach helped the project run smoothly.

It’s wonderful to hear that you’re pleased with the quality of the materials and the finished look of your new porch. The team always aims to leave everything clean and tidy, so your comments mean a lot.

We truly appreciate your recommendation and are so glad you chose West Country Windows. Enjoy your smart new porch

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