The products are fantastic and really help. I have to say a massive thank you to Gina who went above and beyond to sort out a missing parcel. I’ve not experienced such great customer service like this... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
After doing a 10k run I had some muscle pains so I tried the RECOVER bath salts wow what a difference it made, it eased my pains, got a full night’s sleep and felt refreshed the next day, I will now... Ver mais
A empresa respondeu
I've been buying Westlab products for about 5 years now;- the dead sea range in particular. I started buying this shower gel when I hd uriticaria (itchy skin) which required me to avoid perfum... Ver mais
This was the first time i had used westlab for their Epson salts as seemed more cost effective. Parcel arrived with split open bag. Contacted customer support and got an immediate response and i... Ver mais
Informações sobre a empresa
Escrito pela empresa
Our mission is to make premium quality, natural mineral products, accessible to all for everyday life. Always Vegan & Cruelty-Free, our multi-award winning range of Bath Salts & Shower Gels, are designed to enhance your daily wellbeing. All our mineral salts are responsibly sourced and of the highest grade. They undergo thorough independent testing and analysis to ensure they meet our strict purity and natural credentials.
Informações de contacto
Reino Unido
- westlabsalts.co.uk
4,4
Excelente
76 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My product was returned to the sender.
6 de janeiro de 2023
Resposta da Westlab Salts
Hi Annalise, we're really sorry to hear there was an issue with your order. Unfortunately, due to ongoing Royal Mail strikes, we've experienced some issues over the festive period. We're really sorry your order was impacted, if you have any questions please feel free to reach out to our Customer Service team. We would love to resolve this for you. Thanks, Team Westlab.
Impressive product and service
Good selection of great products and excellent speed of service and delivery. What more can you ask for?!
29 de dezembro de 2022
Resposta da Westlab Salts
Hi Jean, wow! Thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad to hear such positive feedback from you! Thanks, Team Westlab
First purchase
I bought a 5kg tub of magnesium flakes for adding to the bath. They arrived quickly and in good condition. They dissolve quickly so there’s no grit in the bath and they make it very soothing for aching joints and muscles. It’s much more economical than buying 1 kilo bags in the shops. I will try other products from this company.
31 de dezembro de 2022
Resposta da Westlab Salts
Hi Liz, we're so pleased to hear you love our Magnesium Flakes - just as much as we do! Thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad to hear such positive feedback and look forward to you trying some new products from us! Thanks, Team Westlab
Resposta da Westlab Salts
Hi Deborah, thank you so much for your 5* review, we're so pleased to hear you are happy with your products & our service. Thanks, Team Westlab
Love Westlab salts especially as I’m a…
Love Westlab salts especially as I’m a runner!
1 de dezembro de 2022
Resposta da Westlab Salts
Hi Emma, thanks so much for your 5* review - we're so pleased you love our Bath Salts just as much as we do! Thanks,
Team Westlab
Very happy with this product
I have received my bath salts. Very happy with my plastic tub. Much easier to store. Also had an extra bonus of salts inside . Well done west lab. Good price will use them again 😀
22 de novembro de 2022
Resposta da Westlab Salts
Hi Pauline, we love receiving customer feedback! Unfortunately, due to ongoing Royal Mail strikes, some orders have been impacted, sorry this has happened to yours! If you have any questions please feel free to reach out to our Customer Service team. Thanks, Team Westlab.
I love these natural products
Easy to order and track, love these natural products they help me to relax in the evening after a busy day. I love these products that much I bought 2 bundles for Christmas presents to myself. Thank you 🙏
24 de novembro de 2022
Resposta da Westlab Salts
Hi Helen, we're so pleased to hear you love our Bath Salts - just as much as we do! Thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad to hear such positive feedback from you! Thanks, Team Westlab
Resposta da Westlab Salts
Thank you so much for your 5* review. We love hearing from our customers, especially those who love our products just as much as we do! Happy bathing, Team Westlab
I just love these salts
I just love these salts. I use the Himalayan salts as I have sensitive skin and my son uses Epsom as he is a marathon runner and they are great for muscle aches!
8 de novembro de 2022
Resposta da Westlab Salts
Hi Gill, we're so pleased to hear you love our Bath Salts - just as much as we do! Thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad to hear your family are fans too! Thanks, Team Westlab
Resposta da Westlab Salts
Thank you so much for your 5* review Katie. We love hearing from our customers, especially those who love our products just as much as we do! Happy bathing, Team Westlab
Resposta da Westlab Salts
Hello David, thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad you are pleased with our product & service. Thanks, Team Westlab
25kg of Westlab Epsom salts
I ordered 25kg of Epsom salts from the Westlab website which was easy to use. They came within a couple of days , packaged in 5 bags of 5kg , which made them easy to carry and store . Great company and I’m extremely happy with the product and service. Thankyou so much x
28 de outubro de 2022
Resposta da Westlab Salts
Thank you so much for your 5* review Michelle. We love hearing from our customers, especially those who love our products just as much as we do! Happy bathing, Team Westlab
Resposta da Westlab Salts
Hello Sara, thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad you are pleased with our products & delivery. Happy bathing! Thanks, Team Westlab
Refreshing Salts direct from West Lab
I wanted to try out Magnesium Flakes and really liked them and also the sleep support Epsom Salts. They both created a lovely Bath experience. Also the Epsom Salt revitalising shower and Bath gel is really refreshing too.
4 de outubro de 2022
Resposta da Westlab Salts
Hello, thank you so much for submitting your review. Customer satisfaction is really important to us, we're glad you are pleased with our salts & gels. Happy bathing! Thanks, Team Westlab
Value for money service is great
20 de setembro de 2022
Resposta da Westlab Salts
Hello Masood, thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad you are pleased with our product & service. Thanks, Team Westlab
Resposta da Westlab Salts
Hello Steve, thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad you are pleased with our product & delivery. Thanks, Team Westlab
Bath salts very excellent
Bath salts very excellent according to my wife - no problems - all groovy - Thanks
20 de setembro de 2022
Resposta da Westlab Salts
Hello, thank you for taking the time to leave your 5* review, we're so pleased your wife loves our product! Thanks, Team Westlab
Resposta da Westlab Salts
Hello, thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad you are pleased with our service. Thanks, Team Westlab
Excellent
Have used for several years. They soften the water as well as providing a relaxing bath. Always prompt delivery too.
12 de setembro de 2022
Resposta da Westlab Salts
Hello,
Thank you for leaving your review.
It's always a pleasure to receive such positive feedback from our loyal Customers.
We're so pleased to hear your package arrived promptly!
Thanks,
Team Westlab
Exemplary service as always
Issue with the salt which was immediately remedied to my satisfaction. Westlab always deliver!
7 de setembro de 2022
Resposta da Westlab Salts
Hi Jo, we're so pleased to hear you love our Bath Salts - just as much as we do! Thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad your products arrived quickly.
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