what3words Opiniões 

299
TrustScore: 2.5 em 5

2,7

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Classificada 1 em 5 estrelas

Tried to sign up to what three words. Gave payment details though it stated no payment required. Then find a payment is being taken from my account by an unrelated company that now have my details. B... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

This is a brilliant idea. The issue which led to losing a star is that, since it’s release I have promoted this to anyone who will listen…how am I rewarded? By yet another paywall, my navigation optio... Ver mais

Classificada 1 em 5 estrelas

What3Words was revolutionary. Such an incredible concept that people could use to help them with directions, pinpoint exact location in emergencies. Now, everything is stuck behind the "pro" payw... Ver mais

Classificada 5 em 5 estrelas

A little terraced cottage, up a small lane, in a remote hamlet, in rural Cornwall and our kids found us with ease. Takes all of the uncertainty out of the equation when visiting somewhere new. Ps w... Ver mais

Informações sobre a empresa

  1. Empresa de software
  2. Serviço de mapeamento

Escrito pela empresa

what3words provides a simple way to talk about precise locations by labelling every 3m square on earth with a simple address made of 3 words e.g. ///filled.count.soap. A what3words address is a human-friendly way to share very precise locations with other people, or to input them into platforms and tools such as ride-hailing apps or e-commerce checkouts and car navigation systems. The what3words app, available for iOS and Android, and online map enables people to find, share and navigate to what3words addresses in more than 60 languages. Businesses and services can integrate what3words using the public API or SDK.


Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

299 opiniões

5 estrelas
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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 8% das suas opiniões negativas

Geralmente responde em 14 horas

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2,7

Todas as opiniões

(299)

34 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Tried to sign up to what three words

Tried to sign up to what three words. Gave payment details though it stated no payment required. Then find a payment is being taken from my account by an unrelated company that now have my details. Believe payment details have been intercepted!
Either way it’s a scam to get payment details!

11 de agosto de 2026
Opinião espontânea
logótipo da what3words

Resposta da what3words

Thank you for flagging this. It sounds like this may be related to a 3rd party advert on the free version of the app rather than our Pro subscription. You can contact us at support@what3words.com and we can help ensure you have signed up correctly to the tier you would like to use.

Classificada 1 em 5 estrelas

The Defintion of En****ification

What3Words was revolutionary. Such an incredible concept that people could use to help them with directions, pinpoint exact location in emergencies.

Now, everything is stuck behind the "pro" paywall. Even simple features, such as opening up a location in a navigation app such as Waze is a pro feature.

This is one of the biggest cases of en****ification I've ever come across. I'm no longer recommending this app to anyone, and using alternatives.

16 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Worse than insurance companies ,I…

Worse than insurance companies ,I helped to build this system only to find they want me to pay, had the subscription been reasonable for example lifetime one off payment £5 that would be acceptable, also features removed means this is no longer a life saver

11 de julho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

This is a brilliant idea..but

This is a brilliant idea. The issue which led to losing a star is that, since it’s release I have promoted this to anyone who will listen…how am I rewarded? By yet another paywall, my navigation options removed and only 10 saves etc etc! Someday an alternative option will be available and once loyal people will have no reason to be loyal! Very disappointed in this change but I can’t justify lower mark as it’s still a brilliant idea.

1 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

If I could give zero stars, I would

I used to be a huge supporter of What3Words. It was a brilliant idea, and I enthusiastically recommended it to friends, family and businesses because I genuinely believed in it.

Sadly, the company has chosen to monetise its loyal users rather than reward them. Features that made the app genuinely useful are now locked behind a Pro subscription.

The app is full of upgrade prompts and intrusive advertising, and I've now discovered I can't even save new locations because I've hit the arbitrary limit of just 10 saved places unless I pay.

This isn't innovation—it's a classic example of making a great product progressively less useful in an attempt to drive subscriptions.
I've gone back to using Waze. It may not offer the same concept, but at least it doesn't cripple basic functionality or constantly pressure me to upgrade.

What3Words had a great business model: license the technology to commercial users while keeping the service simple and free for the everyday users who helped make it successful. Instead, they've chosen to alienate the very people who championed the product.

A real shame. I can no longer recommend it & have now deleted the app & encourage everybody else to do the same, perhaps they’ll sit up and listen… though I doubt it.

1 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Monetised and hobbled beyond usefulness

What used to be a genuinely useful app has been stripped down and degraded though aggressive attempts at monetisation.

Core features that were previously free are now locked behind a "Pro" subscription which feels less like adding premium value and more like locking standard functionality behind a paywall. At the same time the app experience has been deliberately weakened to the point where the web version is (marginally) more capable than the logged-in app.

On top of that the intrusive advertising takes up a large portion of the screen and further reduces usability making even basic interaction frustration.

This isn't an improvement or evolution of the product, it's a case study in enshittification where usability is deprecated unless you pay.

Needless to say, I no longer have any interest in this app or service.

26 de junho de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

W3W was excellent

W3W was excellent. But as an individual user I don't use the app enough to warrant another subscription. The ads taking up part of the screen and web page make it worse.
A one off fee or lower subscription would have kept me. Unfortunately other mapping solutions are nicer to use right now.

7 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great app- easy to use!

Great app! Seems odd at first until you know how it works. Three words mark your spot within a 10x10 box anywhere in the world, and you share those three words with others to find you. Super easy and useful!

4 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Dishonest, no longer free. Delete.

This app is no longer useful as you now suddenly have to pay. Greedy, contemptuous action by this company, attempting to force money from their customers. They have just mugged their loyal customers and this kind of thing should be illegal. I have deleted the app and will never use them again. I encourage everyone to do the same.

30 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

W3W no longer useful to me at least.

Always used Waze and promoted use of W3W but now there is a paywall they have deserted their individual followers.
Typical attitude of software start ups to past supporter's.
I've gone back old school in using Waze as both Google and Apple maps are 2nd rate nav tools.

Update days later whilst on volunteering for charity supporting NHS.
Needed to input and save a hospital location. W3W now has paywall limit to max 10 locations and doesn’t allow me to use the Save process. W3W is now irrelevant for future new locations without going Pro. That is not going to happen. Need Google/Waze to up their game.
If I could give Zero stars, I would.

18 de maio de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

I used to be evangelical about W3W

I used to be evangelical about W3W, it is a brilliant idea and it used to work in a simple and accessible way. Now the app is constantly pushing me to upgrade to a paid tier just so that it can paste a lat/long into Google Maps. The original idea was a good one - get enough people using the service that you can charge delivery companies money to license it. I pressured every company I buy things from to use a W3W address. But if you're going to put pressure on me personally, the end user, I'll just stick with free services. Maybe this makes sense up in the C-Suite, but here on planet Earth businesses who actively degrade their products tend to fail.

23 de abril de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

I have used W3w since it became…

I have used W3w since it became available and recommended to many others, The features I liked most are now only available for a monthly charge. To the individual it is now almost worthless maybe perfect for deliveries - but if I no longer use the App I won't be able to share the 3-word location. A product spoilt by greed!!

21 de abril de 2026
Opinião espontânea
logótipo da what3words

Resposta da what3words

Thank you for your feedback. The core features of the what3words app and map are still available to use for free, such as sharing a what3words address. You can also continue to discover, save and navigate within the free tier of the app and map.

what3words Pro is an optional premium tier that gives users access to more tools and enhanced features if they use what3words addresses on a regular basis.

Classificada 2 em 5 estrelas

Sent us an hour away from location

We were sent a location but what three words sent us an hour away from our location to a remote area but if someone else tried the link it would send them to the correct location. Some type of glitch but left us with barely any battery in the electric car, 3 hot children and late to appointments. Really wouldn’t recommend to do again.

7 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Was excellent

Was excellent, but now the navigate by Waze has become a paid feature, it has reduced usefulness significantly. Held to ransom to use what was an excelent free feature. Shame.

2 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ariel view and information of my…

Ariel view and information of my location completely and utterly incorrect, resulting in delivery companies using the app to deliver all my parcels to the wrong places and them going missing , it’s so out of date hasn’t been as it’s showing since the early 1990’s my address DA14 6AE being Marlin court is showing as Conroy Court , if they put in 5 ELM ROAD , SIDCUP, UK into google earth they would see just how inaccurate and wrong their app ariel view really is, I would advice courier companies not to use this app when delivering to my address , as it misleading and completely and utterly WRONG

24 de março de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Money Grabbers

Another company that once they have users decide to put charges on every thing ! Google maps and Waze not allowed any more unless you pay!

24 de março de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Penalised for using iPhone

I use an iphone. Like many people. Ever since the ‘upgrade’ I can no longer navigate to a destination ising google maps. W3w forces me to use apple maps, which is an inferior nav system. It’s ok, if you use an android device. I need to upgrade to the pro version to use google maps.

Penalised because I use an iPhone.

Come on people. Don’t get greedy, get BETTER!!

17 de março de 2026
Opinião espontânea

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