What Katie Did Opiniões 

184
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Even as a newbie in the world of corsets, my Extreme Vamp (28") is the first garment I've purchased where the quality of its construction truly impressed me. The fit is true to the sizing chart, the... Ver mais

Classificada 5 em 5 estrelas

Got my package quickly given that it had to come all the way to Canada. Exactly as described, Waist-Cincher, fits perfectly and the boning helps to support my back. Never disappointed with WKD. .

Classificada 5 em 5 estrelas

Wonderful customer service and high quality products. Everything I’ve received from this company has been beautiful and well made. I’m very happy with my purchases!

Classificada 5 em 5 estrelas

What Katie Did puts such care and intention into every piece they make. It's hard to find larger lingerie sizes that are true vintage but they offer such a great and reliable alternative for those who... Ver mais

Informações sobre a empresa

  1. Loja de lingerie
  2. Loja de roupas vintage

Escrito pela empresa

What Katie Did is a world-renowned British brand creating exquisite vintage-inspired lingerie and fashion since 1999. As one of the leading brands in our niche, we take great pride in our legacy of crafting pieces that capture the glamour, elegance and beauty of eras past. Our iconic designs have graced the covers of prestigious magazines like Vogue and Harper's Bazaar. What Katie Did creations are also regularly featured on stage and screen, from West End theatres in London to Broadway shows in New York and Hollywood films. While we've grown to be internationally recognized, at heart we remain a small, close-knit company. Everything, from design to production to shipping orders, is done in-house by our dedicated team. Providing personalized customer service and building relationships with our valued customers is extremely important to us. We welcome you to share your experiences with What Katie Did here on Trustpilot. Your feedback is immensely valuable in helping us continue to provide the highest quality products and service. Whether you have purchased from us for years or are a first-time customer, we would be delighted to hear your honest thoughts. Thank you for supporting our small business and our passion for vintage-inspired fashion!


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

184 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(184)

86 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Completely satisfied

The underwear was exactly as depicted in the ad. The colors are beautiful and the fit was perfect. The garters are not the cheap version like other brands. Delivery was on time. I definitely will be ordering more items in the future.

29 de julho de 2024
Classificada 4 em 5 estrelas

What Katie did 5 Stars, Parcel Force 0 Stars

What Katie did (5 stars) but let down by parcel force chosen delivery company (0 stars) who when delivering the signed for parcel forged my signature and left it on the front door step as we were out, luckily I phoned a neighbour to take it in, suggest you change your courier provider.

29 de julho de 2024
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Resposta da What Katie Did

Thank you so much for your review and I'm sorry the Royal Mail let us down. We're continually looking at delivery options and a lot of the time it is down to your local delivery person, not the shipping company, so it's difficult to know whether a change will make things better or worse.

Classificada 5 em 5 estrelas

I love What Katie Did

I love What Katie Did! Their products are always top notch in design and materials. What's better is that the pieces really hold up for day to day wear and yet still look fantastic. I've been buying from them for years and always come back for more. Their customer service is always great too. Knowledgeable and friendly. They actually know about the products they sell. I recommend them to everyone looking for vintage style underpinnings and stockings.

25 de julho de 2024
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Resposta da What Katie Did

Thank you so much for your repeat orders and for taking the time to leave a review, it's very much appreciated.

Classificada 5 em 5 estrelas

Best small business ever

I have ordered a few times with WKD. It's obviously a small, lovingly run company with passionate folks putting their life and soul into what they do because I've only ever had great experiences. High quality unique product, swift deliveries, top customer service. I always look forward to getting WKD emails in my inbox.

13 de julho de 2024
Opinião espontânea
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Resposta da What Katie Did

Thank you so much. You're right, our company is a lot smaller than people imagine and we really do care about each and every one of our customers. I'm glad you like the newsletters too!

Classificada 3 em 5 estrelas

This corset is nice with a couple flaws

This corset is nice, I really like that it has a waist ribbon/band to keep weight distribution happy. It also has nice lined up boning around the front and back especially, and I love the modesty panel being detachable and having boning. However, I wish the peach came with actual cord like the black corset does. The ribbon feels kinda cheap and has the possibility of fraying or pulling threads. I know being able to find peach cord would be really hard, but still, a lot of corset wearers don’t like ribbon lacing so I wish the option was there. Also kinda unhappy with how some of the fabric lays. It appears that some of the inner panels are a bit smaller than the outside panels, making the outside panels lay kinda weird/have a loose look even when put on and stretched. Also the front bunk bent after putting it on once. Maybe we were too rough with it but I’ve worn a lot of corsets and this is my first time having a busk bend. The boning is pretty thin but the overall corset is thick so it’s not too big of a deal. It’s a nice corset and the issues I have are things only experienced corset wearers would notice, but worth noting for such an expensive purchase.

24 de junho de 2024
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Resposta da What Katie Did

Thanks so much for leaving us a review. We've been making our peach corsets with ribbon laces since 2004 and I wear them a lot during the Summer and have never had a ribbon break. We have had a few queries about them, but have never had any complaints about them breaking. As you say, it's difficult to get the cord to colour match, but rest assured the ribbon has been thoroughly tested.

I've emailed you privately about the busk and fabric issue.

Classificada 5 em 5 estrelas

Good Service and Lovely Undies

Helpful service and advice on sizing , finding the right items . Prompt dispatch and lovely items , well made , good fit , comfy and very pretty

25 de junho de 2024
Opinião espontânea
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Resposta da What Katie Did

Hi Helen, thank you so much!

Classificada 5 em 5 estrelas

Phenomenal service, unique lingerie company

Absolutely phenomenal service! I'm so used to poor customer service these days that I was actually taken aback by the professionalism and expertise of the WKD staff. Firstly they explained what size of bra I needed. They have charts that help explain this but were instantly accessible and helpful on the phone. I wanted a particular corset, but they advised an alternative that would fit better based on my measurements and the level of tummy control I was after. I promptly ordered what was suggested but unfortunately the carrier failed to deliver on time, however WKD staff were able to resolve this for me satisfactorily and actually went beyond what I was expecting. The items were great quality, they felt luxurious. I felt I needed a slightly longer strap on the bra and returned for an exchange. WKD made this very simple via an online Royal Mail system and the postman came and picked it up from my house the very next day free of charge. No need for me to go to the post office! Extremely impressed and must say they have the best quality stockings too, in shades for a wide variety of skin tones which in itself is amazing, other retailers could take note!!

25 de junho de 2024
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Resposta da What Katie Did

Wow, thank you so much Andrea. We are a tiny brand and really do care about each and every customer and order and although we don't get it right 100% of the time, we do the best we can. Actually as I type someone is running around with a tape measure to ensure something will fit another customer!

Classificada 5 em 5 estrelas

Excellent service as always

I am a returning customer to What Katie Did. The company offers great service and high quality products.

24 de junho de 2024
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Resposta da What Katie Did

Thank you so much Jennifer for leaving a review and for all your orders. I hope you continue to delight in our future collections.

Classificada 5 em 5 estrelas

Bought a beautiful dress in the sale

Bought a beautiful dress in the sale, and took the plunge and bought a waist cincher for the first time. Wow! Sizing advice was spot on, it fits perfectly and transforms the look of the dress. I will be buying more from Katie!

24 de junho de 2024
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Resposta da What Katie Did

Thank you so much for leaving us a review. I'm glad the cincher works for you, it might not be for every day but certainly does make a difference when you want to go all out.

Classificada 5 em 5 estrelas

Personal and trustful relationship

Personal and trustful relationship, good products, fast shipment, always help if there are problems (customs e.g.). Only packaging could be a little bit better :-)

28 de maio de 2024
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Resposta da What Katie Did

Thank you Alex! Alex is actually one of our wholesale customers who is behind https://www.ars-vivendi.de/ in Germany with whom we've been working with for many many years. Packaging for wholesale customers does differ from our other orders as we recycle packaging materials from other shipments we receive.

Classificada 3 em 5 estrelas

Cc09 French knickers …

I spoke at length with staff re their sizings and got the recommended size, they were lovely and good quality but huge when they arrived so being so unsure of the sizes I went for a refund. Sending back with Royal Mail was a nightmare, I arranged a collection from home but ended up going to the sorting office to get the label printed as no one turned up. This was an expensive try as the shipping was nearly £8.00

30 de maio de 2024
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Resposta da What Katie Did

Thank you for taking the time to leave us a review. We're glad you found our staff lovely and our products to be of good quality.

Our customer service representative advised during your phone conversation that the garment might not provide an ideal fit based on the information you shared. We aim to offer the best guidance to ensure customer satisfaction, but we understand that fit preferences can vary.

We sincerely apologize for the inconvenience you experienced with the return process. It's disappointing that Royal Mail did not complete the scheduled pick-up as planned. We've notified Royal Mail of the issue. While the shipping carrier's error was outside of our control, we regret the hassle this caused you in having to visit the sorting office yourself to return the item.

Classificada 5 em 5 estrelas

Finaly the right bra

Finaly the right bra. If you are into vintage underwear and have had a mastectomy the What Katie Did long line bra is well made has a beautiful vintage look and most importantly keeps your padding/falsie in place. Thankyou for giving me my confidence back Belinda.

10 de junho de 2024
Opinião espontânea
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Resposta da What Katie Did

Thank you so much for leaving a review and letting us know that our longline works for mastectomies.

Classificada 5 em 5 estrelas

Outstanding!

The whole experience from the accurate details of each item provided to the sizing charts to customer service. No issues with returns and the clothing is so well made. I can't get enough of What Katie Did merchandise. Never disappointed.

16 de maio de 2024
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Resposta da What Katie Did

Thank you so much! I'll be sure to pass your words on to our customer service team, Kind regards, Katie

Classificada 5 em 5 estrelas

Perfect Service

Perfect Service, wonderful Pettocoat. One of the best shops in UK!

31 de maio de 2024
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Resposta da What Katie Did

Thank you for taking the time to leave a review. Our Frilly Petticoats are one of our favourite pieces so we're glad you like them too!

Classificada 5 em 5 estrelas

Just received your package

Just received your package. My husband surprised me with two new bullet bras which I love.
The summer edition of your magazine is fantastic. Love the new look and format. Excited to see the lovely Miss Bee Townsend featured. Love her!!
Thank you for sharing events and factory updates along with your wonderful items, new and timeless.
P.S
We really appreciate seeing your models not covered in tattoos showing your line. The tattoos really distract from your products.

30 de maio de 2024
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Resposta da What Katie Did

Thank you (and your husband!) so much for leaving such a lovely review. However, I must warn you that the next magazine does feature models with tattoos almost exclusively! It's not planned that way, just like the current issue being predominantly women of colour - it's just the way our shoots work out.

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