Like others have said, I made an order for a record that was in stock on the website, only to be told after 2 weeks and a couple of chasing emails it actually wasn't in stock. Got a refund fairly quic... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Searched for some quite rare LP and found it here with good discount. Despite of mostly low level reviews of this shop I've ordered this LP and order was shipped immediately on following day with tr... Ver mais
Ordered vinyl of Woodcut by Big Big Train on 8th May. Showing "being prepared" for over a week and an email for clarification of dispatch date went unanswered. Phone call on 14th gave a negative resul... Ver mais
A empresa respondeu
Purchased Thr Rolling Stones coloured vinyl boxset from Whatrecords. Excellent service, the best price on the net, and next day delivery despite only ordering late afternoon. Well packaged too. Highly... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
What Records online record store. Selling Vinyl, CDs and DVDs worldwide. We specialise in limited editions, collectable items from Heavy Metal to Classical.
Informações de contacto
SHELFORD HOUSE FARM BARN, LUTTERWORTH ROAD, CV11 6RD, BURTON HASTINGS, Reino Unido
- 01455221189
- WHATUK@AOL.COM
- whatrecords.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 88% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
All excellent thank you
Perfect Deal!
Shipment came in today. Well packed. Shipped from UK to the Netherlands. Absolutely delighted with my Genesis box!!. Thanks to Tim for good communication an CS. Will do business again.
Remember people share more bad than they do good!
Made an order, stupidly read the reviews after and started to worry. Order made Sunday, both Vinyl records arrived today - no issues. Happy with what records!!
Ordered a vinyl yesterday received…
Ordered a vinyl yesterday received today super fast delivery.Excellent packaging ensuring item received in absolute mint condition. Without doubt I will be purchasing from here again many times.
Fantastic
I have to admit , ive seen this site a few times and though hmm looks like a fake HMV . But fudge it I seen a vinyl thats out if print for 30 bucks, 60 bucks used on ebay , i thought fudge iti have paypal protection . The item was dispatched after about 2 days and arrived a day later sealed mint . Happy days . I will definetly use this site again
Best prices
Delivery could be considered a little slow but prices are excellent and great customer service.
Very impressed with this website
Very impressed with this website, quick delivery, packaged well, reasonable priced and will purchase again and would highly recommend
Top quality vinyl at competitive prices.
What records supply top quality vinyl at very competitive prices. Their service is excellent. Look out for their reduced sections where you can pick up really good bargains.
Good shop with some rare LPs
Searched for some quite rare LP and found it here with good discount. Despite of mostly low level reviews of this shop I've ordered this LP and order was shipped immediately on following day with tracking number. Delivery to Russia got about 1 month.
Package was quite poor (just 1 layer of cardbord on each side, without any bubble wrap or other safe packaging) and even opened but I think it was opened during customs check. Finally it came entirely sealed without any bends or cracks. That's why I've rated as 4* only.
Overall I'm satisfied with this shop service and can recommend this seller.
Great website
I've used whatrecord.co.uk a few times now, and I have found that their prices are so much better than well known competitors. What makes me go back is the service, I've never had to wait more than 24h to get a response and the responses I get are great, always looking to see how they can help. Admittedly, I can get records faster, but why would I when the large corporates only really care about the money, I feel these guys customer service is so much better.
A rare record for retail price
A rare record for retail price, I’ve never been happier! Shipped securely and quickly.
Fast delivery.Good price
Great range of titles in stock
Great range of titles in stock, really good prices and quality service. Totally recommended
What Records - Top Service!
What Records - top banana! Great records, great service, and great prices! What's not to like? Always get a prompt delivery, am kept informed and always answer any queries I might have. Items are very well packaged and arrive in perfect condition (issues here would be with the delivery company, not WR). I've been using WR for over 30 years (since the days of physical shops). Rarely buy my music anywhere else. Highly recommend.
Great service
I bought a very large boxset of records. I was delighted to receive them very quickly after the release date, very well packaged. My first purchase from What Records and I shall be buying from them again.
This company blatantly lies to you. AVOID THEM
This company blatantly lies to you.
Ordered a LP on 6th Dec, they told me it was despatched on 07th(Lie).
After chasing them they sent me an email confirming it had been sent(another lie). It got to the 20th Dec still no delivery, even with royal Mail second class at Christmas time it should have arrived by now.
I suppose the only good thing was I asked for a refund and got one within a couple of hours. Obviously if it was out for delivery they would never have refunded me so quickly. I will never use again cant abide liers.

Resposta da What Records
Fantastic service
Fantastic service. Was looking for some hard to find vinyl and found it on their online store. Rang to ask some questions about this and another item and owner is a very knowledgeable man. Ended up ordering another item too.
Parcel arrived the next day fantastically wrapped.
Would definitely recommend this store.
I,d forgotten my password.
I,d forgotten my password & it just meant I had to start again as a guest of PayPal.
Sting’s New Album, The Bridge
I received my order today, packaging was very good, album was excellent, no damage anywhere perfect. Very fast turnaround. Whole experience was fantastic.
Believe the bad reviews
I have experienced what a lot of other people have mentioned. If they have what you want in stock – then great you'll get it. If they don't, they will tell you online that they have it... take your money... avoid your emails chasing them up as to where your items are... and supposedly make you wait until the day they (hopefully) get more stock in. I had been trying to get hold of hard to find items. I read the reviews and thought 'it looks risky, but give it a go'. I shouldn't have. I will now need to take the next external steps to get my money back. Trading standards need to investigate them.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







