What Records Opiniões 

431
•
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Like others have said, I made an order for a record that was in stock on the website, only to be told after 2 weeks and a couple of chasing emails it actually wasn't in stock. Got a refund fairly quic... Ver mais

Classificada 4 em 5 estrelas

Searched for some quite rare LP and found it here with good discount. Despite of mostly low level reviews of this shop I've ordered this LP and order was shipped immediately on following day with tr... Ver mais

Classificada 3 em 5 estrelas

Ordered vinyl of Woodcut by Big Big Train on 8th May. Showing "being prepared" for over a week and an email for clarification of dispatch date went unanswered. Phone call on 14th gave a negative resul... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purchased Thr Rolling Stones coloured vinyl boxset from Whatrecords. Excellent service, the best price on the net, and next day delivery despite only ordering late afternoon. Well packaged too. Highly... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Meios de comunicação e publicação

Escrito pela empresa

What Records online record store. Selling Vinyl, CDs and DVDs worldwide. We specialise in limited editions, collectable items from Heavy Metal to Classical.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

431 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(431)

44 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Perfect Deal!

Shipment came in today. Well packed. Shipped from UK to the Netherlands. Absolutely delighted with my Genesis box!!. Thanks to Tim for good communication an CS. Will do business again.

29 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic

I have to admit , ive seen this site a few times and though hmm looks like a fake HMV . But fudge it I seen a vinyl thats out if print for 30 bucks, 60 bucks used on ebay , i thought fudge iti have paypal protection . The item was dispatched after about 2 days and arrived a day later sealed mint . Happy days . I will definetly use this site again

16 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Best prices

Delivery could be considered a little slow but prices are excellent and great customer service.

14 de março de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

Good shop with some rare LPs

Searched for some quite rare LP and found it here with good discount. Despite of mostly low level reviews of this shop I've ordered this LP and order was shipped immediately on following day with tracking number. Delivery to Russia got about 1 month.
Package was quite poor (just 1 layer of cardbord on each side, without any bubble wrap or other safe packaging) and even opened but I think it was opened during customs check. Finally it came entirely sealed without any bends or cracks. That's why I've rated as 4* only.
Overall I'm satisfied with this shop service and can recommend this seller.

10 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great website

I've used whatrecord.co.uk a few times now, and I have found that their prices are so much better than well known competitors. What makes me go back is the service, I've never had to wait more than 24h to get a response and the responses I get are great, always looking to see how they can help. Admittedly, I can get records faster, but why would I when the large corporates only really care about the money, I feel these guys customer service is so much better.

4 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

What Records - Top Service!

What Records - top banana! Great records, great service, and great prices! What's not to like? Always get a prompt delivery, am kept informed and always answer any queries I might have. Items are very well packaged and arrive in perfect condition (issues here would be with the delivery company, not WR). I've been using WR for over 30 years (since the days of physical shops). Rarely buy my music anywhere else. Highly recommend.

12 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

I bought a very large boxset of records. I was delighted to receive them very quickly after the release date, very well packaged. My first purchase from What Records and I shall be buying from them again.

6 de janeiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

This company blatantly lies to you. AVOID THEM

This company blatantly lies to you.
Ordered a LP on 6th Dec, they told me it was despatched on 07th(Lie).
After chasing them they sent me an email confirming it had been sent(another lie). It got to the 20th Dec still no delivery, even with royal Mail second class at Christmas time it should have arrived by now.
I suppose the only good thing was I asked for a refund and got one within a couple of hours. Obviously if it was out for delivery they would never have refunded me so quickly. I will never use again cant abide liers.

20 de dezembro de 2021
Opinião espontânea
logótipo da What Records

Resposta da What Records

Well here is your mail on Paypal which clearly contradicts what you are saying.
stephen mccourt
20 December 2021 at 14:01:51 GMT
I ordered a vinyl record from What records Nuneaton on 06th Dec. I have tried to contact their customer support via email twice and they do not reply.

I can also confirm that no despatch mail was sent via our automated system. We don't lie but it seems you do.

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service. Was looking for some hard to find vinyl and found it on their online store. Rang to ask some questions about this and another item and owner is a very knowledgeable man. Ended up ordering another item too.
Parcel arrived the next day fantastically wrapped.
Would definitely recommend this store.

16 de dezembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Believe the bad reviews

I have experienced what a lot of other people have mentioned. If they have what you want in stock – then great you'll get it. If they don't, they will tell you online that they have it... take your money... avoid your emails chasing them up as to where your items are... and supposedly make you wait until the day they (hopefully) get more stock in. I had been trying to get hold of hard to find items. I read the reviews and thought 'it looks risky, but give it a go'. I shouldn't have. I will now need to take the next external steps to get my money back. Trading standards need to investigate them.

8 de dezembro de 2021
Opinião espontânea

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