Wicked Campers Australia Opiniões 257

Not a great experience overall. Firstly, the pick up time we had arranged was not met, waited over 1.5 hrs for depot staff to arrive (Bentley depot WA) and hand over a subpar van (clocked at over 350,000 km), even though email confirmation stated 7 am pick up and numerous email confirmations and customer service queries about why we were not met with the van at the confirmed requested time which we were slugged a $100 after hrs fee- they arrived at 8.45am).
We were met with unfriendly depot staff who did not apologise for the delay or inconvenience we suffered, having to wait outside with all our gear.
Secondly, the van smelt of mould which permeated the van. We instead opted to sleep in our tent.
The van, to our reflief, safely got us to our final destination!
Not sure as to what the reason is for the lack of customer service, which if had been met would have given a better rating/review.
Hope this company takes onboard feedback from paying customers to work through and do bettet but unfortunately my expectations remain low!

For what it was required for was fantastic. School Weekend Break in Warburton. Driving it took me back 30years and was full of adventures like trying not to stall it on a hill, keeping on the left when overtaking lanes it is not a brand new vehicle.

The people and photos that were taken in such a short time, i almost forgot what was on the outside. Scooby Doo Mystery Van was making everyone feel better on the outside. Drove it down to the local primary school for after school pick up, into supermarket carparks for camping food and drink.

I would recommend this van for short weekend trips; for people that have a sense of humour and dont mind going back in time when getting to places took time and it was more about the adventure getting there.
Booking Process: Great online; and easy and simple instructions
Location: Ringwood; i'm only in Ferntree Gully so easy, although NO parking in area and you will get fined (i did). They charge $10 day for there own car storage, but i knew better lolss.
Staff: hmm well very easy going probably to casual for me in a sense. But again who knows what type of day, so again friendly enough for a business

Great customer service and a very good car.

Throughout April, my partner and I travelled in a Wicked 4WD off-road vehicle fitted with two roof tents. We had a fantastic time and visited some beautiful spots that you simply can’t reach in a standard campervan. The vehicle had plenty of space for four adults to travel and sleep in, so we spent a few days with all four of us on board.
The vehicle drove comfortably on the road and was also comfortable and capable off-road. Unfortunately, we weren’t allowed to drive on the beach, but there were more than enough beautiful spots to explore. It was a budget hire, which means not everything was brand new, and unfortunately one of the two roof tents wasn’t in very good condition. The basic equipment was otherwise fine, and made it possible to stay off the grid for a few days. At K-Mart, we topped up the basic kit with bedding and the necessary essentials at a reasonable price.
Unfortunately, we had a flat battery en route, but this was sorted out quickly and without any hassle. We had a wonderful adventure and are delighted that this was possible within our budget.

Our campervan was everything we needed to enjoy our stay in Australia!

Our family LOVED our Wicked Camper adventure in the Red Centre! The rig allowed us to travel to remote locations and fully experience this part of the world. We found the driving and sleeping very comfortable. Just FYI, there is no actual Wicked staff in Alice Springs itself and they have an office member of another agency check you in that has little/no knowledge of Wicked policies, etc. It still went smooth, but that was unexpected and she couldn't answer our questions, such as whether we'd get reimbursed for the diesel that we put in at the start.

Great little van, everything we needed, didn't miss a beat.

Wrong car with worst fuel efficiency & poor customer support & bond hold forever without reason… really disappointed.
I liked the vibe of the old car and it had good tires. Everything else seemed wicked

Answer to your respond: Not true at all! The other Car was so much older that it is unbelievable you think it has the same gas-milage… This feels like a joke -> 1 Star instead of 2

Rented a fun Scooby-Doo van for a quick 3 day trip up to Cape Tribulation and back. Van was on the older side but functioned perfectly well for our needs. Picked up the van out of hours which was stress free, as was the return of the van. Easy central location. Great communication over whatsapp. Would rent again.

Nice experience, everythig has gone right. The only things that i don’t like is the time that the bond take to come back, more than one month after your van drop.

Great car. Great company.

Wicked Vans are wicked....absolutely served the purpose as we required for a 1 week tour of Tasmania, recommend a look at their modes of transport given the amount of free camping around the Apple Isle!!!

Thanks again team...!

Best quality to price.
The car was suppringly well maintained, clean and everything was working.
Happy with the company, having said that I recommend to pay for higher standards cars as if you were to choose the cheapest one you may not be satisfied.

Well my flights from and to Auckland meant an after hours van pick up and drop off in Sydney.
However the after hours pickup and key drop service was fine so that is a good and very handy service from this company.
I was hoping for an auto Aventus 2 (Toyota Estima)(depending on availability) but I was paying a special price so ended up with a Mystery machine 2 (Suzuki APV) which was small, but reliable and economical.
I appreciated the free hot shower and facilities at Reef reserve near Oberon, thank you NSW govt.

Good experience, van was in good condition easy to deal with threw hire process no major complaints will use again.

I don't recommend this agency at all. It's very pricy and the staff is so rude. Thus, they didn't give the bond back... !

DO NOT USE THIS COMPANY, if I could give no stars I would! Cancelled my booking with no other options with less than 24 hours before I was due to start a road trip & no other companies had availability due to it being a busy time of year in Australia. Furthermore I had booked all the campsites based off a 4WD & only had 4WD access which meant I have also lost my money on these too with no compensation!! Also the women on the phone was extremely unsympathetic on the phone with terrible customer service!

Do not use Wicked Campers! Ruined a trip of a lifetime! We booked a Yute over a month ago and then they cancelled us less than 24 hours before our trip! Not only did they cancel but they had no other options and would not find us an alternative. This was supposed to be a trip of a lifetime which has been ruined. We have now resorted to hiring a car at great expense as last minute and camping equipment. They are also linked to campervan village so please be aware of this too.