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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had a query about a product and they responded and responded again with the answer on the same day, can't fault that personnel service at all and 2 day delivery with The Royal Mail is a big plus, r... Ver mais

Classificada 5 em 5 estrelas

Used WildBounds for the first time after spotting they offer price matching. The process was straightforward with no awkward back and forth. They honoured it quickly and without fuss, which honestly... Ver mais

Classificada 5 em 5 estrelas

The best customer experience vs any other outdoor company I have purchased from. Plus, they're gear is really great - you can tell that their brands and product ranges are well considered and well res... Ver mais

Classificada 5 em 5 estrelas

Ich hatte erstmal Probleme mit der Auslösung und Bezahlung meiner Bestellung, weil die deutsche Website-Maske ein Problem hatte (zumindest übers Handy). Hatte mich dann kurz per Mail mit dem Support... Ver mais

Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. Loja de artigos para acampamento
  3. Loja de artigos para desportos ao ar livre

Escrito pela empresa

We deliver exceptional kit from independent brands + inspiration for your next adventure.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

107 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Spammed to death after buying a pair of…

Spammed to death after buying a pair of gloves, despite not opting in to marketing emails.

P.S. As Wildbounds has clearly not understood the point, let me just make it clear that un-solicited emails are ILLEGAL in the UK. There MUST be prior consent before sending marketing communications, an un-subscribe button in an already illegal email is not good enough.

The law can be found on ICO's website under "Spam emails".

8 de fevereiro de 2022
Opinião espontânea
logótipo da WildBounds

Resposta da WildBounds

Hi Henrik. We're sorry to hear that we failed you on this occasion. Email frequency is difficult to get right, and impossible to make perfect for everyone. Some customers say we should send more emails, while some say we should send less. There is an Unsubscribe link at the bottom of every email we send - so it's easy to opt-out at any time.

Classificada 2 em 5 estrelas

Ordered a pair of jeans for a Christmas…

Ordered a pair of jeans for a Christmas present. The courier collected then faffed around for a few days before sending the package back to point of sending.

Meant I had to spend more money on another Christnas present and all i got back was the courier fee as they are apparently sending me another pair. I won't hold my breath. And it wont be here for Christmas.

I then got a survey from them about my "returns experience". Hilarious.

1st and last time customer if this is how they build their customer experiences.

21 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I have made three separate purchases…

I have made three separate purchases online, always great prices but also top service and communications, I am sure I will certainly be buying more items and from different ranges from Wildbounds in future, knowing they are customer focused.

And yeah, I just did!

8 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely fantastic

Absolutely fantastic - ordered a bunch of stuff but one item was a bit too small. Simple no quibble returns and the items arrived very quickly. Awesome.

23 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great

Great. Ordered a backpack to Amsterdam. Chose the wrong size at but they quickly changed my order, after sending an email. Backpack arrived on the estimated delivery date :)

6 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great outdoor shop and eco friendly

Competitive price and fast dispatch. No plastic bubble wraps - mine was securely packed using embossed paper. They even use a paper tape instead of plastic box tape! I'm very impressed and it's certainly becoming favourite shop for outdoor gears!

20 de agosto de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Initially nervous but pleasantly surprised by service.

Was nervous about ordering from a brand I hadn't heard of/used before but I couldnt be more pleased with the service. Bought a Chrome Industries bag I'd had my eye on for a while and seen it on sale so took the chance.
Prices highly competitive, communication on order/delivery was perfect and delivered on time. I will order again and highly recommend this company. Even got an email informing me who to contact should I have any questions or concerns.
Couldn't really ask for more especially with the current situation going on.

16 de agosto de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely amazing service from these…

Absolutely amazing service from these guys every time,super fast delivery and great prices,Wild bounds is my go to place for camping equipment they offer the best prices and the staff are more than happy to help with anything you need.Ellie in particular is always amazing in getting anything I need,if they don’t have it in stock chances are they will try and source it for you absolutely amazing service.

28 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous service from WildBounds

The service from WildBounds was exceptional. Ellie made every effort to get the Kelty chairs I had ordered to me as quickly as possible so that we could enjoy in comfort a triathlon that my son was taking part in. So helpful and kind. Would highly recommend.

1 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Superb customer service

Superb customer service.

I've ordered camping gear from WildBounds twice in the last month. They had the best price for the items that I wanted. Also they provide you with lots of email updates on the delivery.

For the first purchase I had questions related to the gear I was interested in, and I got a reply within a day.

I wish they had more clothes - especially base layer for hiking. Just an idea :)

23 de junho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. After being let down by a major outdoor retailer I found the item on wildbounds website. After ordering I was sent an email with contacts if I had any questions. The item was despatched quickly.

14 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service!

Amazing customer service which went far beyond my expectations! I ordered the Wolf and Grizzly fire safe and grill and wanted some additional stuff which they went out of their way to help me with. Can't recommend them enough. Great to get quick and helpful communication back.

8 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing experience.

Amazing experience.

I had never heard of WildBounds before until I wanted to look to buy some new enamel roasting tins. Shopping around, WildBounds provided the best in terms of postage (Free for 48 hour delivery) which fitted my needs perfectly.

I ordered on Thursday lunch time and by 7:30am Friday morning, my items had arrived, in less than 24 hours! Now to use them for baked oats just in time for Breakfast!

I will definitely be going to WildBounds first in the future for any additional purchases, very happy with everything, Thank you!

8 de janeiro de 2021
Opinião espontânea
Classificada 3 em 5 estrelas

Great stuff - But postage annoying

Great stuff, but didn’t dispatch on next day delivery which was paid for. Also two orders were combined into one package and the second postage was not refunded. Annoying.

13 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Great experience. Accurate stock information on web site. Brilliant selection of good quality items, lots of brands. Love it.
Delivery was speedy, item well packed. No issues, would recommend.

5 de agosto de 2020
Opinião espontânea

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