Wilkinson Construction Consultants  Opiniões 55

TrustScore: 4.5 em 5

4,5

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Classificada 2 em 5 estrelas

We must be getting special treatment as Geoff seems intent on find issues after issues will little regard for customer service. The phone message states they will return our call BUT never do. Very sl... Ver mais

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Classificada 5 em 5 estrelas

I have been working with Wilkinson for over 5 years and they remain my go to building inspectors. As an architect working for a renewables company, I rely on their knowledge and expertise in pro... Ver mais

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Classificada 5 em 5 estrelas

I want to thank the Wilkinson team for all support and patience you have demonstrated in the course of what can only be described as a not very straightforward project with hiccups on the way.

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Classificada 5 em 5 estrelas

Outstanding in every respect. Professional, patient and so easy to work with. Really nice, friendly people. They gave me some great advice along the way to help me with my compliances. No hesitation i... Ver mais

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Informações sobre a empresa

  1. Inspector de construção civil

Escrito pela empresa

We are an award-winning Building Control Approver, providing a client friendly and experienced alternative to Local Authority Building Inspectors. We are here to help you. Licensed by the Building Safety Regulator and registered with RICS, you can count on us to assist with your Building Regulations requirements across both domestic and commercial projects. As a family business, we are large enough to cope but still small enough to care whichever size of project you have planned. Don’t just take our word for it, you can read about our successes in multiple national and local press updates, including the Financial Times, Construction Manager, Architect’s Journal and more.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

55 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

This is my second project with them

This is my second project with them , amazing service and very good team, very prompt and direct advice , they check contractors' work and spot any gaps ...
Very pleased!

4 de março de 2022
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Resposta da Wilkinson Construction Consultants

Thanks Ishtaiaq - thats great to hear - hopefully we can work together again on future projects.

Classificada 5 em 5 estrelas

Good company

This is the first time that I have used Wilkinson Construction Consultants, but would use again. Tom the inspector always arrived promptly for site visits and was very helpful and friendly.

4 de fevereiro de 2022
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Resposta da Wilkinson Construction Consultants

Thanks for the feedback Sally. Glad it all went well and ill pass on the comments to Tom.

Classificada 1 em 5 estrelas

Is the biggest mistake to use this…

Is the biggest mistake to use this company guild me through the project,I employed this co in 2019 July by the recommendation through the builder and we have 3 inspection during the build and every single inspection they said is ok even the last inspection done by Geoff and said to me everything is ok and he will past the inspection,he even wrote the last report said reluctantly he will except the fact the situation no worst than before which I proposed to him by me in fact is the first inspector told me about all this!so I throught is the end of story until Geoff wrote to me in June this year 2021 requires for the electric certificate and the plan and ever since than he required each time he wrote more and more at once stages he ever ask for the plan for the ground floor and first floor flat which belongs to someone else from the architect which have nothing to do with the 4 floor extension for my disable partner and during the corresponding email I had told him about my partner situation he been in the hospital with a heart attack and follow by the stroke beginning of the year and he never recovered from the situation along with long term illness we are really struggling with life at the moment But he will not give any sympathy and the number of time the architect and builder try to call him to resolved this issue and he did not return any phoned call and never answered any of my questions and each time he wrote and finally he reviewed he want the door downstairs all change to fire door the sprinkler to put in for the extension after finished 2 year ago and even want the fire plan in September and the architect and the builder both think is very unreasonable request so now the case reverts back to the local authorities Geoff even suggested in the report we have to summit the fire plan with the new application although they refund all the free but still this case shouldn’t been going for so long and my common to him is he is a heartless incompetent person do not use this company cos they didn’t do enough research and just created more problems for our build!

8 de dezembro de 2021
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Resposta da Wilkinson Construction Consultants

Hi Michael - thanks for taking the time to post the review.

I fully understand your disappointment and your view as a lay person about how this was handled.

However, it is the responsibility of the Architect and the Builder to provide us with information. Unfortunately, in this case the project required full plans to be submitted and these were not supplied. We wrote to you and the builder before works commenced and throughout the project after each inspection explaining that a fire engineers report was required

We tried for over a year to get you to submit the plans and fire engineers report to enable us to consult the fire service and issue an approval, on the basis the works were not worse than existing. However, ultimately the work you carried out does not conform with the Approved Document and we had to cancel the notice.

We pride ourselves on doing a professional job and we are not prepared to sign work off when we have not been provided the proper plans/fire safety information. We do understand how stressful this situation is for you and in view of the health issues and struggles that you faced we offered a full refund as well, as a compassionate gesture.

Classificada 5 em 5 estrelas

The Building Control Officer was very…

The Building Control Officer was very professional, knowledgeable and experienced. Provided adequate support and guidance to achieve compliance with Building Control Regs. Geoff was very accommodating with his site visits.

Regards,
Lawrence
Director - HSQE
Ark Build PLC

7 de dezembro de 2021
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Resposta da Wilkinson Construction Consultants

Thanks Lawrence - it was a pleasure working with you on this project.

Classificada 5 em 5 estrelas

Barn Conversion

All the people I have dealt with at Wilkinson have been very professional and helpful and extremely efficient and nice people. I would recommend them to anyone.

30 de novembro de 2021
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Resposta da Wilkinson Construction Consultants

Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Hired as an independent building…

Hired as an independent building inspectors for structural work on my house and can not recommend them enough. Very professional, help provided through the entire process with great attention to detail. They even answer calls on a Friday evening!
I will use their services again.

14 de outubro de 2021
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Resposta da Wilkinson Construction Consultants

Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Excellent Service

Excellent experience dealing with Wilkinson Construction Consultants. The communication was great, polite and friendly staff helped guide us through the process and kept us updated along the way. A pleasure to deal with. Thank you

4 de outubro de 2021
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Resposta da Wilkinson Construction Consultants

Thanks james - Appreciate the feedback

Classificada 1 em 5 estrelas

Warning

Warning
Do not use this company, they will take payment in advance. Then fail to complete works.
Then if you no not pay for very expensive alterations they will report you to the council that will coats. Using Wilkinson Construction Consultants Ltd is stressful and expensive

9 de agosto de 2021
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Resposta da Wilkinson Construction Consultants

Thank you for taking the time to leave a review, and we are sorry to learn that it was not a positive experience for you.

We appreciate that it can seem unfair to pay for our services in advance. However, as explained in our terms & conditions the fee is not for the work that is done, it is an application fee, much the same as applying for planning permission.

As discussed previously we cannot sign off a builders work if it does not comply with the regulations. In this case the builder did not follow the approved plans, and omitted key fire safety features, so we asked for work to be carried out to rectify this to protect you and your family.

We are proud of our high standards and are sorry you found yourself in this situation.

Classificada 5 em 5 estrelas

An excellent service from a very professional company

I brought The Building Inspector onto my project after having issues with the local authority building control.

From the outset the improvement in service levels was clearly demonstrable and a number of issues previously missed were highlighted in a professional way allowing me the time for them to be corrected.

The visits and support continued around covid restrictions and the project was signed off with me fully confident that all was in good order.

An excellent service from a very professional company who I fully recommend.

23 de abril de 2021
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Resposta da Wilkinson Construction Consultants

Thank you David. I’m glad we could help after the false start with the original builder and the Council. We wish you the very best and hope you are very happy in your dream home.

Classificada 5 em 5 estrelas

Great advice

Really understanding of the realities and complexities of our building project. Helpful and succint advice to ensure we complied with the regs. Very happy to recommend the team.

23 de fevereiro de 2021
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Resposta da Wilkinson Construction Consultants

Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Home Extension Private Building Control

I employed Wilkinson Construction for my home extension as I found them to have very good reviews online. My experience has been nothing but extremely professional throughout the building work and very helpful post building work to tie up all the details. Very pleased and would recommend to others seeking a private building control company.

22 de fevereiro de 2021
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Resposta da Wilkinson Construction Consultants

Thanks for taking the time to leave a review. Glad that you found everything professional and helpful. Those are exactly the words we want our service to be known for.

Classificada 3 em 5 estrelas

General Review

The overall inspection and reporting process was very good, however the Structural Engineers employed under specified steels and it would appear that Wilkinson have no responsibility to check Structural Engineers calculations and the net result was costly

11 de fevereiro de 2021
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Resposta da Wilkinson Construction Consultants

Many thanks for taking the time to leave a review and the kind words about our inspection and reporting service.

I would clarify for readers of the review that the issue arose not from our checking engineer, but from the engineer employed by the designer. The design engineer had incorrectly surveyed the building resulting in the wrong loading case being used. The calculations he then produced were mathematically correct (hence why they were approved), but with a hidden error due to the incorrect design loadings.

As you rightly say we are not responsible for checking the design engineers survey information and how he got these design loadings. This information could realistically only be obtained during the design survey, which is not part of our role, and would have been done prior to our appointment. Had the loading's that he supplied been correct the problem would have been avoided . Once the issue became apparent we reviewed and approved the revised designs and oversaw the installation of the replacement beam on site, without any additional charges.

I understand that the design engineer has now admitted liability for the incorrect loadings.

Thank you again for using our service and leaving a positive review.

Classificada 5 em 5 estrelas

Professional service from Geoff and his…

Professional service from Geoff and his team with their support throughout

22 de janeiro de 2021
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Resposta da Wilkinson Construction Consultants

Thanks so much for taking the time to leave a review - as a small business it’s greatly appreciated

Classificada 5 em 5 estrelas

Professional, friendly, helpful

Having worked with a number of BI's on various projects, I have found Wilkinson's the most straightforward. Professional, friendly and helpful. Prepared to work with you to secure the most appropriate outcome.

8 de abril de 2020
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Resposta da Wilkinson Construction Consultants

Hi Andrew - thanks so much for taking the time out to leave a review. It’s really appreciated and I’m glad we compare well with the competition.

Stay Safe

NB We are still operating subject to being able to observe the Government’s social distancing guidelines.

Classificada 5 em 5 estrelas

Really straightforward and professional…

Really straightforward and professional team.

31 de março de 2020
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Resposta da Wilkinson Construction Consultants

Thank you very much for this.

In the current situation taking time to leave a review really helps small businesses like us to keep going and know that we make a difference.

Thanks again

Stay safe

Classificada 3 em 5 estrelas

Not sure if I would use them again.

The price seemed reasonable and the inspector who visited was helpful and friendly. However, I found email and telephone communication throughout the process difficult to understand and unnecessarily brusque. There was also often a slow response time (1-2 weeks) to my queries. I was pleased with the end result.

20 de fevereiro de 2020
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Resposta da Wilkinson Construction Consultants

Thanks for the review. I’m glad that you were happy with the end result, but disappointed that you found the communication difficult, we will look into that further to see what we can do to improve that.

Our advertised service level is to turn plan checks etc around in 5-10 days so it does appear we met the agreed service level in this case, I understand that it can be frustrating having to wait. If you are not used to the process it can seem like a long delay but is significantly faster than the Local Authorities response time which is typically 5-8 weeks.

Thanks again for taking time out to leave a review its greatly appreciated and helps us to improve our service delivery.

Classificada 5 em 5 estrelas

Very efficient and professional…

Very efficient and professional service. Would recommend.

20 de janeiro de 2020
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Resposta da Wilkinson Construction Consultants

Thanks Sian - glad to be of assistance - hope your enjoying your new home office.

Classificada 5 em 5 estrelas

Friendly, Professional, and very efficient.

Very professional but also very friendly and understanding. When i book a visit or leave a voice mail they are always very quick to come to site or to ring me back. Compared to previous experiences with the council they are an absolute pleasure to work with.
The inspectors are excellent and always very helpful and understanding. They have offered up alternative solutions when i have had issues and i can always ring them to ask their advice about alternate products or methods.
I would highly recommend Wilkinsons instead of going via the council.

16 de novembro de 2019
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Resposta da Wilkinson Construction Consultants

Thanks Tony - Glad you we’re happy with our service

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