We must be getting special treatment as Geoff seems intent on find issues after issues will little regard for customer service. The phone message states they will return our call BUT never do. Very sl... Ver mais
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We must be getting special treatment as Geoff seems intent on find issues after issues will little regard for customer service. The phone message states they will return our call BUT never do. Very sl... Ver mais
A empresa respondeu
I have been working with Wilkinson for over 5 years and they remain my go to building inspectors. As an architect working for a renewables company, I rely on their knowledge and expertise in pro... Ver mais
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I want to thank the Wilkinson team for all support and patience you have demonstrated in the course of what can only be described as a not very straightforward project with hiccups on the way.
A empresa respondeu
Outstanding in every respect. Professional, patient and so easy to work with. Really nice, friendly people. They gave me some great advice along the way to help me with my compliances. No hesitation i... Ver mais
A empresa respondeu
We are an award-winning Building Control Approver, providing a client friendly and experienced alternative to Local Authority Building Inspectors. We are here to help you. Licensed by the Building Safety Regulator and registered with RICS, you can count on us to assist with your Building Regulations requirements across both domestic and commercial projects. As a family business, we are large enough to cope but still small enough to care whichever size of project you have planned. Don’t just take our word for it, you can read about our successes in multiple national and local press updates, including the Financial Times, Construction Manager, Architect’s Journal and more.
Suite 7 Building 70 Churchill Square , ME19 4YU, West Malling, Reino Unido
Respondeu a 100% das suas opiniões negativas
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I recommend Wilkinson building inspectors as they are efficient, great people to deal with.
Thank you for all your support,
Thank you,
Antonio da Silva

Resposta da Wilkinson Construction Consultants
Excellent company to deal with - would not use anyone else

Resposta da Wilkinson Construction Consultants
Fantastic service has been provided by the Building Inspector.
From the beginning all the way to the end was very positive experience in quiet big domestic rebuilding project.
Thank you very much for all the help.
M. Weber
Hillingdon

Resposta da Wilkinson Construction Consultants

Resposta da Wilkinson Construction Consultants
Really helpful on all occasions.
Always ready to give advice.

Resposta da Wilkinson Construction Consultants
Professional service, reliable. We needed a quick turn around with building control and Wilkinson was able to provide everything the Nursery needed for a smooth extension.

Resposta da Wilkinson Construction Consultants
I had problems with communication from the beginning. After a few months of the building works starting I had received no updates, on checking they were sending the reports to a wrong e mail address. If I had been given a single point of contact in the office it would have been better as I never knew who I was dealing with, I liaised with about three or four different people throughout. I was not able to speak directly to my inspector either. And again had to call the office and leave a message when I wanted to get an answer to a question. Quite frustrating.... After an extended period of waiting for my electrical certificates to come through I sent them onto another contact at the office who I had had liaison. After a month I had heard nothing. On checking with them again I was told they hadn’t been received, but when I told her the date they were sent I was told they had been received but were missed being dealt with. Today I have received a letter from Geoff Wilkinson enclosing the final certificate but it didn’t say whether it had also been forwarded to my council! Again I had to e mail the office to confirm this. The letter also asked to complete a survey to give feed back to improve service but there was no link address. You have a few easy ways to improve your service, your communication method with your customers needs to be more streamlined, proof read letters and check correct e mail addresses are being used.

Resposta da Wilkinson Construction Consultants
I found Lorraine to be incredibly helpful, kind and caring. She was highly approachable and prompt and thorough with her responses. She made sure that any concerns that I had were addressed and escalated accordingly.

Resposta da Wilkinson Construction Consultants
Wilkinson provided an excellent, timely and quality service on my project. They proved to be a great help throughout the build, and I would have no hesitation in recommending them to others. Thank you!

Resposta da Wilkinson Construction Consultants
Very helpful people to work with. This was my first self build and the information given by the consultant (Mike) on site was invaluable saving time and money. Highly recommended.

Resposta da Wilkinson Construction Consultants
A very professional and knowledgeable building control firm with responsive and practical inspectors. Highly recommended.

Resposta da Wilkinson Construction Consultants

Resposta da Wilkinson Construction Consultants
A fantastic professional service from start to finish. The Inspector appointed - Wayne Smith - was courteous, professional and excellent adviser and support. He showed great patience and was a pleasure to work with. I would recommend using Wilkinson Construction Consultants for him alone.
The company is also very competitive in the original price quoted and able to negotiate if you are able to provide other quotes from competitors.
Areas of improvement:
- The response to any queries can sometimes take longer than expected and desired.
- If there are any changes to the planned work mid-way and further planning is required the costs charged by Wilkinson Construction Consultants for the added work - which may be minimal - can be unrealistically high. So to be mindful of this at the start.
- The company seems to have a number of staff and it is possible that one may not get response back from the same person....resulting in having to provide the same information repeatedly.
Overall Good. Would use and recommend.
Ishrat

Resposta da Wilkinson Construction Consultants
Could not recommend strongly enough. Outstanding, friendly customer care, clear prompt communication and exemplary professionalism at all times. For us, simply faultless.

Resposta da Wilkinson Construction Consultants
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