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Wilsons Pet Food Opiniões 

683
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Love this food for my dogs - they love the kibble + fresh food - they are glowing with health and a shiny coat. Stools are firm and well formed and most importantly you have recently changed delivery... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Recently had to change food for my dog due to another companies recall. Researched for ages before choosing Wilsons. It was easy to place an order, and the price is comparable to the other company I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Our dog is a fussy eater but loves all of the menus, even the wee salmon treats. I would recommend this food to any person for their dogs. The subscription service works a treat with food being left a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had to change food quickly as the other was recalled, read up on all different foods and on paper this looked the best and it did not disappoint, my dog loves it, it doesn’t smell awful , as some do,... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Produtor de alimentos
  2. Loja de ração
  3. Produção de produtos alimentares

Sobre Wilsons Pet Food

Escrito pela empresa

🧑‍🍳🥬 Fresh meals and elite dry food
✨ Award winning and expertly designed
📦 Right to your door

Designed by nutritionists to give your dog their best healthiest life, our Fresh and Cold Pressed dog food is crafted in Scotland and gently cooked to lock in nutrients.

96% of pawrents saw a positive change in their dog after feeding Wilsons, and we've been voted Best Dry Dog Food in 2025 and 2026 by Your Dog readers.

Wilsons meals help support digestion for healthy tummies and award-winning poops.

Delicious food your dog will love

Escrito pela empresa

Try Fresh and Cold Pressed Dog Food today
Delicious, fresh and cold pressed dog food - made in Scotland and designed by nutritionists to give your dog their healthiest life.

Quick and easy dog food deliveries

Save 10% when you subscribe

Subscribe to Wilsons Pet Food and you'll get 10% off every order, plus the convenience of deliveries when you need them! Easy to set up, easy to make changes.

Informações de contacto

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4,7

Excelente

TrustScore: 4.5 em 5

683 opiniões

5 estrelas
4 estrelas
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1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(683)

643 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Regular subscription don with ease

Just signed up for a direct delivery/regular subscription with Wilsons as my local petshop is closing.. Really easy to set up and delivery was fast and on time..Thank you...3 happy critters, in our household, too!🐾❤️Looking forward to future deliveries.

17 de agosto de 2026
Opinião espontânea
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Resposta da Wilsons Pet Food

Thank you so much! We are happy to hear our subscription service is working so well for you. We really appreciate your kind words!

Classificada 5 em 5 estrelas

Excellent products

Excellent products - excellent customer service

5 de agosto de 2026
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Resposta da Wilsons Pet Food

Thank you so much, It really makes our day to read reviews like this!

Classificada 5 em 5 estrelas

Could not fault the company or delivery…

Could not fault the company or delivery it was on time and no problems. Issue is ordered 3 bags and my 2 will not eat any.

7 de agosto de 2026
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Resposta da Wilsons Pet Food

Thank you so much for your kind words! We are sorry to hear that your lovely dogs are not enjoying our food! This is unusual, but all dogs are different, and the natural taste of our food may take a little getting used to for some.
Please get in touch with our Customer Service team, who will have some ideas on how to entice your lovely dogs to enjoy our food!

Classificada 5 em 5 estrelas

Excellent service

In addition to the fact my dogs love the food the customer service is absolutely first class. Had an issue changing my payment method and they resolved it quickly and efficiently. All the messages are personal and so helpful.

14 de agosto de 2026
Opinião espontânea
logótipo da Wilsons Pet Food

Resposta da Wilsons Pet Food

Thank you so much for taking the time to leave us such a great review! We are glad to hear we were able to help so quickly!

Classificada 4 em 5 estrelas

First time of ordering

First time of ordering , we have an 11 month old Bedlington terrier who needs a low copper content food and is transitioning from puppy to adult food . Wilson’s delivers what we need for him and the service was fantastic. It’s early days but going well , he likes the taste and his poops are more solid 😊

7 de agosto de 2026
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Resposta da Wilsons Pet Food

Thank you for taking the time to leave us a review! We are happy to hear that your lovely dog is enjoying our food!

Classificada 5 em 5 estrelas

A easy process from start to finish,my…

A easy process from start to finish,my dogs love the wild boar,venison and pheasant bites which I use for training treats.I know they are getting good quality natural treats .Delivery is always speedy and great communication. 5 🐾 from us.
Happy dogs = happy muvver.❤️‍🩹🐾

6 de agosto de 2026
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Resposta da Wilsons Pet Food

Thank you so much for your lovely review! We are really happy to hear that you love our treats and service!

Classificada 5 em 5 estrelas

Great dogs food and good customer service

Have used Wilsons since was dog was young and have Always had a good experience with Wilsons dog food. When I have had a issue I have contacted them and they always get back promptly and sort the issue. Delivery is quick too. Thankyou

13 de agosto de 2026
Opinião espontânea
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Resposta da Wilsons Pet Food

This is great to hear. Thank you so much for leaving us such a lovely review!

Classificada 5 em 5 estrelas

This food is good with wholesome…

This food is good with wholesome ingredients my dogs love it unfortunately as I am retired I can’t always afford to feed them the best I take on rescues & do my best to feed them the best, would definitely recommend Wilson’s, Thanks

6 de agosto de 2026
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Resposta da Wilsons Pet Food

Thank you so much for your lovely review, we are really happy to hear this! Please get in touch with our Customer Service team about great ways to save money with us!

Classificada 1 em 5 estrelas

Up setting

Well, this company is not been very right to me at the moment they went and ordered dog food on me and I didn’t expect it. It comes up on their site. When would you like it? Ordering and I put 10 weeks because my dog‘s not been eating the food very well on most sites I’ve tried now so I wanted to give this food to go and I’m still trying at the moment. I’ve still got packages left it’s very awkward dog and it’s very hard to feed. I miss Nanna. is mummy left him with me so I wanted to take my time and doing this dog food so apparently they sent me some food out and if they’ve received it back now and taking money out of my bank and I’ve asked since Sunday and it’s Thursday today I phoned several times. I’ve been on Instagram the business chat and they’re very upset that I haven’t had a word back. I’ve had one or two emails but nothing to say that they’re gonna do anything that they’re just sorry about this situation. Well I’m sorry I went with this company. I want a full refund and I’m not getting any further. I phoned up when I get the phone gets put down. It cuts me off. I’ve left two messages now which I’ve been lucky to do so I can’t give them any stars really I’ve given them one. I would like my refund as soon as possible. I’m leaving this message on here on trustpilot because I don’t think they deserve to have any reviews of me or anybody actually I don’t have anybody’s trust in them.

2 de agosto de 2026
Opinião espontânea
logótipo da Wilsons Pet Food

Resposta da Wilsons Pet Food

We’re very sorry to hear about your experience and completely understand your frustration. We appreciate that this situation was upsetting, particularly when you were trying to manage your dog’s food carefully.

We can confirm that your refund has now been processed. We would also like to clarify that your enquiry was responded to within our 48-hour response timescale, although we appreciate that you may have been expecting a quicker resolution.

We sincerely apologise for any confusion or frustration caused throughout the process. We’re grateful that you took the time to share your feedback, and we will use this to help improve our service going forward.

We’re sorry again for the inconvenience and wish you and your dog all the very best.

Classificada 5 em 5 estrelas

Always loved by my girls

Always loved by my girls. More flavours would be welcomed

31 de julho de 2026
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Resposta da Wilsons Pet Food

Thank you for taking the time to leave us such a lovely review, we are so happy to hear that your girls are enjoying our food!

Classificada 1 em 5 estrelas

Found plastic in their food

Found plastic in their food! STAY AWAY for your own dogs safety!!!

Enough said!

10 de setembro de 2025
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Resposta da Wilsons Pet Food

We’re sorry to see this review, particularly given the considerable efforts our team made to resolve this issue quite some time ago, including our Managing Director personally speaking with you.

We’re always willing to listen to concerns and work constructively towards a resolution. However, on this occasion, several members of our team were subjected to unacceptable and verbally abusive behaviour, including during your conversation with our Managing Director. While we remain committed to helping customers with genuine concerns, we do not tolerate any abusive behaviour towards any of our team.

We made every reasonable effort to resolve the matter constructively at the time, and we remain confident that our team handled the situation professionally and appropriately.

Classificada 5 em 5 estrelas

Great experience with Wilsons

Great experience with Wilsons. Very good communication and speedy delivery.

30 de julho de 2026
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Resposta da Wilsons Pet Food

We are really happy to hear that! Thank you so much for leaving us such a lovely review, and we are always here if you need anything! Thank you for choosing our products!

Classificada 5 em 5 estrelas

Well what can I say

Well what can I say, my Blu boy absolutely loves Wilson's food.
It was easy to order and delivered on time.

3 de agosto de 2026
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Resposta da Wilsons Pet Food

Thank you very much for letting us know that Blu is enjoying our food! It’s great to know you found ordering easy and that your delivery arrived on time. We really appreciate your support!

Classificada 5 em 5 estrelas

My dog's tummy loves it

Great website with lots of good information. Quick delivery and my dog's tummy loves it.

30 de julho de 2026
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Resposta da Wilsons Pet Food

Thank you so much for your lovely review! We’re delighted to hear you found our website helpful and that your delivery was nice and quick. Most importantly, we’re so pleased to hear your dog’s tummy is loving the food! Thank you for choosing Wilsons!

Classificada 5 em 5 estrelas

My dog has a lot of allergies but…

My dog has a lot of allergies but Wilson’s cold pressed do 3 flavours that he can eat so I am very happy

3 de agosto de 2026
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Resposta da Wilsons Pet Food

Thank you for your lovely review! We are pleased that we have a number of suitable flavours for your lovely dog to enjoy!

Classificada 3 em 5 estrelas

Just not for my dog.

The main reason I purchased was for the nutrition and needing to remove certain things from my pups diet but he is also fussy and decided he was not touching this at all. I tried everything but just not for him unfortunately.

29 de julho de 2026
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Resposta da Wilsons Pet Food

Thank you for taking the time to leave us a review.
I am sorry to hear that your lovely dog is not enjoying our food. It can take some dogs a little longer to get used to the more natural taste of our food, as we don't add any sugars, bulkers/fillers, or artificial flavourings.
You could try adding one or two pellets of our Cold Pressed food to their previous food, mixing in a small amount of water to blend the flavours, then gradually increase the amount of our food (while decreasing their previous food) as they get used to the taste. If they are resistant to start, you can soak the pellets so they mix in more effectively.
I hope this helps, but please don't hesitate to get in touch with our lovely Customer Service team if you have any other questions!

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