wolfworthy.co.uk Opiniões 110

TrustScore: 4 em 5

3,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

I’ve been feeding Wolfworthy Oily Fish for quite a while and have always been very happy with it. However, the latest bag I received in April seems noticeably different from previous batches.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My cockapoo has been eating wolfworthy for 4 years now and is as healthy as they come!.I had no idea where to start with food and came across wolfworthy as an alternative to raw food with all the good... Ver mais

Classificada 5 em 5 estrelas

I started my gorgeous boy on your food, around 6 months ago perhaps more, he went for his annual check today, his vet commented on the excellent condition of my dog, his tone, fur, teeth, weight! She... Ver mais

Classificada 2 em 5 estrelas

Our 2 year old has been with wolfworthy since puppy. The support from the team has been very responsive and helpful until recently. We needed advice the expiry period for 7.5kg because he only tak... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos para animais de estimação

Escrito pela empresa

Do you love the idea of feeding raw but but hate the mess, fuss or your dog just won't eat it? We make a delicious dry alternative that has the same health benefits but is easy to store, handle and travel with. To get started is simple. First buy a sample and watch your dog devour our delicious food. Second, sign up for a regular delivery and save 10% on every bag, there’s no commitment you can cancel at any time. Third, the food arrives in 1-2 days so you can sit back and relax knowing your dog is happy and healthy, without all the faff. Pause or Cancel at any time. Reminder of upcoming payment sent 3 days before payment taken:-)


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

110 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 90% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

A good food all round

The customer service and product quality- been buying for 4-5 years. I have tried different options (Pure, Butternut, Tails etc) but always come back to Wolfworthy. Now with the two flavour i plan on alternating to avoid taste fatigue. My dog isn’t big a goods weight with a great coat (loads of people comment). I like that the quantity i need to feed is less and her poos are great.

1 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Would highly recommend.

After trying numerous different dog foods someone recommended wolfworthy and I'm so glad they did. My two boys absolutely love it and have never been healthier, no more adding different things to their food so they will eat it. I even take a handful on walks to use as treats. The customer service is amazing and there has never been an issue with any of my deliveries.

24 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Worthy of all their awards!

Ever since I’ve been in contact with Wolfworthy they have been so helpful and reply so quickly to my emails.
The food is delivered with email updates as to its progress and is always delivered on time. Most importantly of all my dog loves the food and is thriving on it.

20 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great food, great subscription service

I have two German Shepherds aged 7 years and 15 months. The older one would never eat anything but raw, and they have both been raw fed from eight weeks old. I tried many foods in an attempt to avoid preparing raw for breakfast, but she refused to eat them. Since introducing them to Wolfworthy last year she eats all her breakfast. The subscription service works well. Having increased the amount given to my youngster, I found I would run out before my next subscription was due. I brought forward the date due to the following day, and this was actioned immediately. Thank you Wolfworthy for your prompt response.

7 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A truly great dog food.

My oldest Jack Russell is 7 years old and a very fussy eater. I have tried ihim o all the choices available but Wolfworthy hit the mark. Not only is he eating the food like there is no tomorrow but his general health and energy levels are like hes a puppy again. He has boundless energy and runs like the wind. My younger jack russell used to lead the way now he follows in my other boys wake.
I cannot recomend this food enough.

4 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Food Quality & Customer Service 100%

I have been using Wolfworthy for a year now and all 3 of my dogs love the food the bowls are always left empty, they never get bored of it. My most recent purchase I added an extra 1.5kg bag to the order which was missed out, I emailed customer services straight away which was early evening and by the following midday I'd received an order confirmation email for the missing product followed by an email of apology. I couldn't have asked for a quicker or better service, probably the best customer service I've ever had to deal with.

28 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Tried out on my very very fussy collie…

Tried out on my very very fussy collie pup (a year old today), she ate far more enthusiastically than everything I have tried previously. I am feeding her two small meals a day and the rest used for rummaging and training rewards. Then I messed up with a post code on subscription order. Contacted their support via e mail, they sorted everything out with no fuss and my pups feed was re directed and arrived today, great and swift service. A rare find these days !!

7 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptionally amazing customer service

Exceptionally amazing customer service. Superb dog food. Affordable price. I cannot recommend this company highly enough.
My Guide Dog Loki (labrador) and my husband's Hearing Assistance Dog Ozzie (pug x chinese crestie) are both supremely healthy and happy on Wolfworthy. Previously Loki had some horrible problems with other foods. We tried many different ones to overcome his problems with vomitting and diarrhoea. Wolfworthy is the one that has not only solved the problem but proven to help him in many other ways too. Ozzie was previously a very fussy eater - not keen on any previous dog food. He now squeaks with excitement at every mealtime. He simply adores his Wolfworthy.

13 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great

I only received a 1.5kg bag this morning for my Jack Russell and my miniature Dachshund, I put 25% of wolfworthy in with 75% of their current food as advised on website and their bowls are empty. I’ve not been able to get them to empty their bowls for a while. They love it

18 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My 2 toy poodles are rescues aged 7…

My 2 toy poodles are rescues aged 7 when we got them. One had no teeth when we got her and the other one had to have all but 3 teeth removed. Getting them eating was very difficult and we spent a small fortune trying different dog foods until they eventually settled on turkey. However I worried they were getting enough vitamins so decided to try Wolfworthy in addition in a separate dish next to their water. At first they ignored it but gradually I noticed that it was going down and I was having to put more in the bowl every day. I still give them a bit of turkey but am hoping to eventually wean them off it and onto Wolfworthy all the time. Their poos are so much better and they actually play now which they didn't do before. I'm thrilled with their progress and recommend it thoroughly.

9 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid if you don’t wang to be out of pocket!

Sent me a parcel I didn’t want. Couldn’t get logged in to cancel it. They claim to have sent an email advising the food was to be delivered - I never received any email. They now want me to pay for a 7.5kg bag to be returned - all so I can have my money back. I didn’t want the food, didn’t get no email so I’m not paying to return. Atrocious customer service
Avoid this company at all costs

27 de dezembro de 2024
Opinião espontânea
logótipo da wolfworthy.co.uk

Resposta da wolfworthy.co.uk

Thank you for your feedback. We're sorry to hear about your experience and want to address your concerns.

After reviewing your order, we can confirm that you set up a subscription with us, manually selecting a 7-week frequency to benefit from the 10% savings on all orders. As part of our subscription service, we send a reminder email 3 days before every renewal so customers can amend or cancel their orders. We’ve checked our records, and the email was successfully sent to the address associated with your account. We’re glad to see you’re receiving our emails now, as you’ve been responding to our recent messages.

We understand it can be frustrating to receive an order you weren’t expecting. While subscriptions are designed to offer convenience and savings, we also want to ensure our customers feel supported. As such, we always provide the option to return unopened items for a refund.

If you’re still having trouble logging in or need further assistance, we’re happy to help resolve this for you promptly. Please don’t hesitate to reach out directly to support@wolfworthy.co.uk.

Classificada 5 em 5 estrelas

Top Quality dog food …

This product meets all my dogs needs and is a fantastic alternative to raw meat. The 7.5kg bag is delivered once a fortnight and I feed two dogs twice a day. You can alternatively buy smaller bags if only one dog or small breeds and deliver is as frequent as you’d like it. Service has always been 100% over the last couple of years, no complaints at all.

5 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

My 7 year old JRT who loves food

My 7 year old JRT who loves food, started going off her food, im not sure if they had changed the recipe, as her coat had deteriorated too. I read about Wolfworthy and thought I'd try it. Firstly and foremost she LOVES it, which makes me very happy. But I have also noticed a change in her behaviour, she just seems happier and bouncier - she's a bit hit and miss with other dogs, but she has become a social butterfly on the park. So I can only put that down to her nutrition. Also, her coat has gone from dull and greasy to a glossy shine. So,I've invested and bought a 7.5kg bag!

30 de outubro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

I have a JR pup who was a real fussy…

I have a JR pup who was a real fussy eater I put her on wolfworthy and she is eating well now but like one of the other reviews my very small pup found it difficult to eat the large pieces so I had to and still am having to crush her meals for her so she could manage to eat it, it would be helpful if you could get smaller pieces for smaller dogs.

15 de julho de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Disappointing and deteriorating service

Our 2 year old has been with wolfworthy since puppy. The support from the team has been very responsive and helpful until recently. We needed advice the expiry period for 7.5kg because he only takes 50 g per day and 1.5kg runs out fairly quickly. Been weeks and chasing also no one answers the phone. Instead receives their advertising email to buy more . Disappointing and deteriorating service

28 de julho de 2024
Opinião espontânea
logótipo da wolfworthy.co.uk

Resposta da wolfworthy.co.uk

Hi Vanessa,

I am really happy your dog has been with us since a puppy. I have searched our incoming messages and can't see anything from you. We try really hard to reply within 24 hrs and always have. The expiry of our 7.5 kg bags is April 2025. So if you are using 50 g per day it will be used up well before then although a 1.5 kg bag should still last you 30 days. Again, we are sorry your messages have not reached us our support line is support@wolfworthy.co.uk and our tel is 01625 810 467. Please get in touch again via either method and we will come straight back to you.
best wishes,Nicola

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais