Wonderbox USA Opiniões 

204
TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

We received two Wonderbox Regal (movie tickets plus "snack pack") as gifts and despite the photo on the packaging showing a large bucket of popcorn, when we got to the theater, we were told the "snack... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

When trying to redeem online using the instructions in the packaging, sites request 12 and 16 digit numbers. There are neither. You’re supposed to add 3 leading 0s to the 9digit numbers provided, bu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purchased an amazing gift for my husband who has always dreamed off doing a parachute jump (I would be too scared myself but he has always had a great sense of adventure). You should have seen his fac... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This was our first experience with Wonderbox and we could not have been more pleased with the whole process. The options were diversified enough to meet our needs and it was an extremely easy process... Ver mais

A empresa respondeu


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

204 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(204)

32 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Delivered on time.

Delivered on time.

4 de dezembro de 2025
logótipo da Wonderbox USA

Resposta da Wonderbox USA

Thank you for your review! We’re happy to hear your order was delivered on time. We appreciate you taking a moment to share your experience.

Classificada 5 em 5 estrelas

Had a great time with friends

Had a great time with friends! Did not disappoint. Hoping for another wonderbox in my Christmas stockings this year!!!

6 de dezembro de 2025
Opinião espontânea
logótipo da Wonderbox USA

Resposta da Wonderbox USA

Love hearing this! We’re so happy you had a great time with friends and that the experience delivered. Fingers crossed there’s another Wonderbox waiting for you this Christmas

Classificada 5 em 5 estrelas

Great experience

I was given a Wonderbox and used it to see a Brooklyn Nets game in NYC with my friend. We went to the Pelicans game last saturday. Great experience. Lots of points… Very nice to be able to choose the game. I wasnt familiar with this concept. I recommend it

6 de dezembro de 2025
Opinião espontânea
logótipo da Wonderbox USA

Resposta da Wonderbox USA

Thank you for sharing this! We’re so glad you and your friend had a great time at the Brooklyn Nets game and enjoyed being able to choose the matchup. Love hearing that the experience was a fun discovery for you. Thanks so much for recommending Wonderbox!

Classificada 1 em 5 estrelas

This things a total turd

This things a total turd. I won it at a holiday party. I would have paid $50 to not sign up and mess with it. Total waste of time and money. After 30 minutes, it was redeemed to find out there’s one, that’s right, one location that I can use it for.

9 de dezembro de 2025
Opinião espontânea
logótipo da Wonderbox USA

Resposta da Wonderbox USA

We’re sorry to hear about your experience. Please contact us directly so we can review your voucher and assist you further with finding a solution that works.

Classificada 5 em 5 estrelas

Perfect gift & concept

I love the concept! I found activities and places I wouldn't have thought of, and my parents loved their gift.

6 de abril de 2025
Opinião espontânea
logótipo da Wonderbox USA

Resposta da Wonderbox USA

Really appreciate you sharing this! We’re happy to hear you discovered new activities and that your parents loved their gift. Thanks for choosing Wonderbox!

Classificada 5 em 5 estrelas

Wonderbox is great! I recommend 100%

Great idea for gifting someone! My parents love their Broadway show.

15 de novembro de 2025
Opinião espontânea
logótipo da Wonderbox USA

Resposta da Wonderbox USA

So happy to hear that! It’s great that your parents enjoyed their Broadway show. Wonderbox makes gifting experiences easy and memorable.

Classificada 5 em 5 estrelas

Easy to use expiring voucher and obtain…

Easy to use expiring voucher and obtain same experience!

6 de novembro de 2025
logótipo da Wonderbox USA

Resposta da Wonderbox USA

Thank you for your feedback! We’re happy to hear you found the voucher easy to use and enjoyed your experience. We hope your next Wonderbox adventure is just as enjoyable!

Classificada 5 em 5 estrelas

Decent broadway shows selection

Decent broadway shows selection. Received my tickets almost instantly!

10 de outubro de 2025
Opinião espontânea
logótipo da Wonderbox USA

Resposta da Wonderbox USA

Thank you for your feedback! We’re happy to hear you received your tickets quickly and enjoyed our Broadway show selection. We hope you have a fantastic time at the theater!

Classificada 5 em 5 estrelas

Needed a last minute gift

Needed a last minute gift - did not disappoint.

17 de outubro de 2025
logótipo da Wonderbox USA

Resposta da Wonderbox USA

We’re happy to hear your last-minute gift was a hit! Our team is always here to help make gifting easy and memorable.

Classificada 1 em 5 estrelas

Very confusing on how to redeem at…

Very confusing on how to redeem at movie theatre.

19 de outubro de 2025
logótipo da Wonderbox USA

Resposta da Wonderbox USA

Thank you for your feedback. We’ve completed the redemption on your behalf, and our team is here to help if you need any further assistance.

Classificada 1 em 5 estrelas

you guys fricken suck

you guys fricken suck. i had to get my tickets switched twice and it still doesnt work. you wrecked all my evening plans. thanks

17 de outubro de 2025
logótipo da Wonderbox USA

Resposta da Wonderbox USA

We apologize for the technical issue on our side. The issue has now been resolved, and we have sent you an updated and fully functioning voucher. Your tickets are now available in your account for use. Thank you for your patience, and we’re here if you need any further assistance.

Classificada 5 em 5 estrelas

Pleasantly impressed

First time user here and I am pleasantly surprised with the exchange options. You are not limited to one broadway shows!

22 de setembro de 2025
logótipo da Wonderbox USA

Resposta da Wonderbox USA

Thank you for sharing your experience! We’re happy to hear you enjoyed the flexibility of our Broadway exchange options. We want every customer to have the freedom to choose the show that excites them most. Enjoy your experience!

Classificada 5 em 5 estrelas

Had an issue at checkout

Had an issue at checkout, and the chat option opened up. They resolved it and everything worked perfectly. Thus is a great option and excited to offer this again! Thanks for the help and quick delivery!

27 de agosto de 2025
Opinião espontânea
logótipo da Wonderbox USA

Resposta da Wonderbox USA

Thank you for your feedback! We’re glad our team was able to assist you quickly and get everything resolved at checkout. It’s great to hear that the process worked out smoothly and that you’re excited to use our service again. We look forward to helping you create more wonderful experiences!

Classificada 2 em 5 estrelas

The vendor i chose was not even aware…

The vendor i chose was not even aware of wonderbox. It was going to be a hang-gliding adventure in New York State. He said he would look into the matter when i gave him the voucher but he hasn't replied back yet. I recommend wonderbox confirm that their designated vendors are familiar and accepting of these vouchers. Thank you.

5 de agosto de 2025
logótipo da Wonderbox USA

Resposta da Wonderbox USA

Thank you for your review. We’re sorry to hear about your experience with the vendor. All Wonderbox experiences are offered through our partnered vendors, and they should be familiar with accepting Wonderbox vouchers.

We have reached out to the vendor to confirm their participation and will provide you with an update as soon as we hear back.

Classificada 5 em 5 estrelas

It took days trying to set up my …

It took days trying to set up my experience but yes they were very helpful in that they combined my store credit with remaining balance to get they stay I wanted, but at the Hotel they require a deposit and I didn't have it because I didn't see anything about a deposit on any paperwork. Nonrefundable of course

18 de agosto de 2025
logótipo da Wonderbox USA

Resposta da Wonderbox USA

Thank you for your feedback. We’re glad our team could assist with combining your credit to secure the stay you wanted. We appreciate you sharing your experience with us.

Classificada 1 em 5 estrelas

Impossible to use and no service

the tickets are crazy hard to use, and customer service takes weeks to get back to you. eventually i asked for a refund after 2 failed attempts. Supposedly i got store credit but when i went to use it there were no tickets, and no credit. I also didn't get a refund.

Update: there is no voucher in my account and there is no store credit on my account either. Not sure who responded to this review but as of mid August i still haven't been able to use my vouchers or receive new ones. Hopefully they decide to issue a refund.

27 de maio de 2025
logótipo da Wonderbox USA

Resposta da Wonderbox USA

Thank you for your updated review. The statements that no voucher or store credit was provided are not accurate. Your original voucher was replaced and has been available in your customer account since May, and this information is visible in your account at any time. Our team also reached out via email and phone to assist with accessing your voucher. It remains valid and ready to use, and our support team is always available if you need help.

Classificada 5 em 5 estrelas

Great concept and flexible exchange…

Great concept and flexible exchange options, definitely recommend!

20 de junho de 2025
logótipo da Wonderbox USA

Resposta da Wonderbox USA

So glad to hear that! We're happy you enjoyed the flexibility and concept. Your recommendation is truly appreciated!

Classificada 1 em 5 estrelas

If I could rate "0" stars I would

If I could rate "0" stars I would. In Feb 2023 I purchased two Wonderbox experiences for a "3 or 4-star hotel night stay" in Las Vegas (expiration set for 2028). As the directions requested, I registered both vouchers on the Wonderbox website. I was then directed to another website managed by Hotel Express International, where I was asked to choose my resort and reservation dates. I chose the Horseshoe Hotel and Casino in Las Vegas, NV for 7/19/25 and 7/20/25. That day I received a Booking Voucher for 7/19/25 and 7/20/25 and was told to bring these vouchers with me to the hotel upon check-in. I received no email confirmation. When calling the Horseshoe Hotel directly, the hotel staff has no record of my reservation. I have attempted to contact Wonderbox via email without a response. I have also tried to call the Hotel Express International international telephone number for Norway (+47 380 70177); however, no one picks up the phone, even when customers call for support during normal business hours (8:30 am-16:00). I have spent nearly $400 and have nothing to show for it--buyer beware.

12 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

we tried to redeem our tickets on line

we tried to redeem our tickets on line, but were unsuccessful, so we went to the theater and the manager tried to help us. After @ half an hour, she gave up and comped us to a movie. Much better to just go to thr theater and buy tickets..This is a dumb idea.

13 de junho de 2025
logótipo da Wonderbox USA

Resposta da Wonderbox USA

Thank you for your review. It appears the difficulty came from not following the full redemption process. The instructions are written directly next to the voucher code in your account and explain how to access your actual Regal ticket codes and QR codes. We didn’t receive a request for assistance, but our team is always here to help if you need support using your experience.

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