We received two Wonderbox Regal (movie tickets plus "snack pack") as gifts and despite the photo on the packaging showing a large bucket of popcorn, when we got to the theater, we were told the "snack... Ver mais
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Leia as opiniões dos outros
When trying to redeem online using the instructions in the packaging, sites request 12 and 16 digit numbers. There are neither. You’re supposed to add 3 leading 0s to the 9digit numbers provided, bu... Ver mais
A empresa respondeu
Purchased an amazing gift for my husband who has always dreamed off doing a parachute jump (I would be too scared myself but he has always had a great sense of adventure). You should have seen his fac... Ver mais
A empresa respondeu
This was our first experience with Wonderbox and we could not have been more pleased with the whole process. The options were diversified enough to meet our needs and it was an extremely easy process... Ver mais
A empresa respondeu
3,3
Aceitável
204 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Neat idea
Neat idea , however there needs to be cheaper options and more restaurants to go to in more areas. Also maybe cinemark theaters would be nice .
1 de junho de 2025
Resposta da Wonderbox USA
Thank you for your feedback. We're glad you like the idea and appreciate your suggestions. We're continuously working on expanding our selection and making experiences available in more areas.
Resposta da Wonderbox USA
Thank you for your feedback. We're continually expanding our range of experiences and are excited to be launching new gastronomic experiences this upcoming summer. We appreciate your suggestion and are always looking for ways to enhance the gifting experience.
I had a really good time!!
I had a really good time, I was able to relax and everything was taken care of for me. I recommend This company because they are handling things perfectly and they know what they are doing!
14 de setembro de 2024
Opinião espontânea
Resposta da Wonderbox USA
Thanks for sharing your experience! We’re so glad you could relax and everything went smoothly. Your recommendation means a lot to us!
Enabled me to exchange my gift
5 de maio de 2025
Resposta da Wonderbox USA
Great to hear you were able to complete your exchange with ease. Enjoy your upcoming experience!
Resposta da Wonderbox USA
We’re happy to hear everything went smoothly. Enjoy your Wonderbox experience!
I appreciate the prompt response time…
I appreciate the prompt response time and very helpful representative. Thank you Bloom!
30 de abril de 2025
Opinião espontânea
Resposta da Wonderbox USA
Thank you for your feedback! We're glad to hear you had a great experience with our team!
they would not accept my tickets
they would not accept my tickets, they were unfamiliar with the 3rd party seller of the tickets
18 de abril de 2025
Resposta da Wonderbox USA
Thank you for your feedback.
We’d like to clarify that the tickets were not properly booked through the required process. As explained in the redemption instructions, you must first contact us to schedule your activity before attending. Since this step was not completed, the location was unable to recognize or accept your tickets.
We’re happy to assist with any future bookings when the correct procedure is followed.
The website was not allowing me to…
The website was not allowing me to choose the Broadway tickets I wanted. The customer service number is only open for 3 hours. Can’t get complete answers on how to choose and use my experience. Very frustrating.
15 de abril de 2025
Resposta da Wonderbox USA
Thank you for your feedback. We’re sorry to hear you had trouble selecting your Broadway tickets. Our team is here to help, and while our phone support has limited hours, you can always reach us by email for further assistance.
Lifesaver
I couldn't find my tickets in my email and was starting to panic. Customer service was able to look for them with my email address and resent the tickets. I am extremely grateful!
4 de abril de 2025
Opinião espontânea
Easy to Use, Flexible, Stress Free
Honestly had a great time; I was gifted 2 Regal tickets and a snackpack a little while back. This was fully a new concept to me. All I had to do is create an account, and register the gift, then I got my QR codes for each ticket and snack pack. I forgot, to book my seat online in advance, but when I arrived to the theatre that wasn't a problem, they just scanned the QR code, I picked my movie and got my snack pack, which btw the snack pack was REALLY nice. i was surprised. Wish I could add a picture here
1 de fevereiro de 2025
Resposta da Wonderbox USA
Thanks so much for your review! We’re happy to hear that everything went smoothly and that you enjoyed the experience.
We appreciate you taking the time to share your feedback.
Good expérience with Wonderbox
Appointment scheduled 1 hour in advance for a tasting and presentation of a gourmet gift box. Very friendly welcome. Very professional explanation, relaxed atmosphere. We are very satisfied with this experience.
10 de janeiro de 2025
Opinião espontânea
Resposta da Wonderbox USA
Thank you for your review. We’re pleased to hear the experience met your expectations and that you enjoyed the service and atmosphere.
Great deal
Very good experience. Fast and convenient, many choices. I recommend
1 de fevereiro de 2025
Opinião espontânea
The snack QR code did not work on any…
The snack QR code did not work on any of the purchases. A refund would be appreciated for that piece of the purchase.
22 de fevereiro de 2025
Buyer Beware!
Beware! This company is a scam. They say they're having an internet issue but going on day 4 of not being able to use my box at all. Do not buy! Their customer service always says it's closed so you can't actually talk to anyone and it takes them forever to reply to emails. If I could give 0 stars I would.
8 de fevereiro de 2025
Resposta da Wonderbox USA
We apologize for the inconvenience you experienced. We responded to your inquiry on the following business day and want to reassure you that the issue has now been resolved. Your tickets are available in your account. If you need any further assistance, please feel free to reach out to us.
Every single time i try to redeem my…
Every single time i try to redeem my voucher code it give me an error code and says “try again later” but proceeds to still send the error code. I even exchanged it for another voucher and im still facing the same problem.
11 de fevereiro de 2025
Resposta da Wonderbox USA
We apologize for the inconvenience. We have updated you on the ticket issue, and they are now accessible. If you need any further assistance, please feel free to reach out to us.
It's definitely a scam
It's definitely a scam. I got AMC tickets and they won't work. Every time I go through the steps, it gives me a red error and won't process. There is no customer service number at all. Very scummy and this site should be investigated.
10 de fevereiro de 2025
Opinião espontânea
Resposta da Wonderbox USA
We understand your frustration and appreciate your patience. The issue with your tickets has been resolved, and we have responded to all your emails to reassure you. If you need any further assistance, please don’t hesitate to reach out to us at customerservice@wonderbox.com
I have no access to my tickets.
6 de fevereiro de 2025
Resposta da Wonderbox USA
We apologize for the inconvenience. The issue has now been resolved, and your tickets are accessible in your account. Please let us know if you need any further assistance!
Movie theatre
It was very difficult to purchase, and after I got the voucher, I could not get my tickets. and I Still could not get it. Very frustrating.
6 de fevereiro de 2025
Resposta da Wonderbox USA
We apologize for any difficulty you experienced during the purchase process. Upon reviewing our records, we did not find any prior communication regarding this issue. However, we are pleased to inform you that the matter has now been resolved, and your tickets are accessible. Should you require any further assistance, please do not hesitate to contact us.
Very easy to use the website
Very easy to use the website to find the right gift.
2 de fevereiro de 2025
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