Everything is pretty good quality. I am disappointed that the strip Lumi LED strips, which are $240 each, are not coloured LEDs. Thats a big missed opportunity and I would probably just buy somethin... Ver mais
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RIVA Offices - Office 71, 2/14 Edgewater Court, 4217 Robina, Queensland, AU
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Everything is pretty good quality. I am disappointed that the strip Lumi LED strips, which are $240 each, are not coloured LEDs. Thats a big missed opportunity and I would probably just buy somethin... Ver mais
A empresa respondeu
Ordered two panels - for king size bed head- chose oak with beige felt- cut two circular holes for power point and refitted by electrician- great advice from team to avoid chipping. Delivered on ti... Ver mais
A empresa respondeu
I fitted the LED straps into my daughters piano room.....huge mistake as she then wanted them in her bedroom. They look fantastic and the remote control for on/off and dimmer is perfect for a bedro... Ver mais
A empresa respondeu
Customer service could not be faulted. Delivery timely. Easy to use website. Product, overall pleasing. Only ‘criticism’ being unlike the videos, found it difficult to achieve clean cuts without f... Ver mais
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Escrito pela empresa
Escrito pela empresa

RIVA Offices - Office 71, 2/14 Edgewater Court, 4217, Robina, Queensland, Austrália
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
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Customer service could not be faulted.
Delivery timely.
Easy to use website.
Product, overall pleasing.
Only ‘criticism’ being unlike the videos, found it difficult to achieve clean cuts without facing challenges with the backing.

Resposta da WoodUpp - Australia
Walked into the showroom and selected a product, and advice on a TV hanger, ordered it on the spot and it arrived that week.
I'm very happy with the service, even the delivery fee was affordable!
I installed the panels myself in a couple of hours, including the TV hanging system. It couldn't have been easier.
Super happy with the products.

Resposta da WoodUpp - Australia
Ben and the team at Woodup are so professional. Our whole experience from samples to ordering and collecting was amazing. We have installed Woodup panels the outcome was better than we expected and so simple. Thanks so much Woodup team.

Resposta da WoodUpp - Australia
The product and the people.
Always got a quick response with any queries. Made such a difference.

Resposta da WoodUpp - Australia
We have the DUPPS (picture hooks) and panel covers in the copper. From the moment I placed my order Mick from WoodUp called and confirmed it personally and was a pleasure to work with, answering all of my questions. When there was a hiccup with delivery, he and the team were straight onto letting me know and keeping me updated. It was a great experience working with WoodUp for my project. I highly recommend their products and Customer Service.

Resposta da WoodUpp - Australia
Bought the accoustic panels and the quality is great, easy to install with fantastic accessories to go with. Customer service was quick to respond with any questions we had. Highly recommend these guys.

Resposta da WoodUpp - Australia
Installed WoodUpp panels recently, and am pleased with the quality and almost consistent veener. MDF is stapled to the felt, which has a drawback that once you cut the MDF it leaves it unsupported from one end, so you need glue as well.

Resposta da WoodUpp - Australia
We chose WoodUpp panels as they had the colour wood with the lighter felt backing that we wanted. We needed them in a hurry and the team ensured that they arrived on time. We are thrilled with the results. We used the panels on two walls and brought the shelves which finish off the look. We highly recommend WoodUpp 🤩

Resposta da WoodUpp - Australia
I love the whole product range!
The customer service and technical knowledge has been amazing. I will definitely be back for more! :)

Resposta da WoodUpp - Australia
I've had a great experience with WoodUpp and I'm really happy with the final outcome of the installation. When I initially ordered, it was during the Black Friday sale which meant I benefitted from the price even when some items were delayed on coming into Australia. Ben from the team gave multiple options, one of which was to deliver the main parts of the order with the accessories delivered later. This was great as it allowed me to complete the main project and wait for the final items to come in once in stock.
The panels look fantastic and Ben from the team was great to deal with in terms of keeping me up to date on the shipping status and arranging the delivery of the back ordered items. I would absolutely buy from WoodUpp again.

Resposta da WoodUpp - Australia
Absolutely not a high-quality product. The wooden slats have splinters all along the edges, with no sanding done at all. On top of that, some of the slats arrived broken

Resposta da WoodUpp - Australia
I recently purchased and installed WoodUpp wood paneling and strip lighting in my office. Not only was I impressed by the quality and ease of installation, but also by the exceptional service and follow up by Ben from WoodUpp. I couldn’t be happier and the end result looks fantastic. Thank you.

Resposta da WoodUpp - Australia
Such helpful and knowledgeable staff.
The products are amazing.

Resposta da WoodUpp - Australia
I fitted the LED straps into my daughters piano room.....huge mistake as she then wanted them in her bedroom. They look fantastic and the remote control for on/off and dimmer is perfect for a bedroom.
Fitment is so easy as is the video demonstrations.....makes them idiot proof.....trust me Im an idiot.
The customer support is outstanding.
Id love to add photos so people can see any fool can fit these. I'd recommend you use strip backing lugs, says not required but they ensure firm fitment.

Resposta da WoodUpp - Australia
Never received original samples ordered but they got back to me and helped sort out the problem

Resposta da WoodUpp - Australia
Sample never received. Kept receiving EDM about purchasing. Products could potentially be dropshipped. Was going to consider this website but on account the ordered samples never arrived, I am no longer interested. Not impressed.

Resposta da WoodUpp - Australia
The panels look great and super easy to install. The customer service, especially Ben, was extremely helpful and communicative every step of the way.

Resposta da WoodUpp - Australia
Sent out samples that were available straightaway
Good quality but not what I was wanting

Resposta da WoodUpp - Australia
Panels look good but is extremely too expensive not just the panels but the extras that you get for them, makes it unreasonable and panels from elsewhere a far better option

Resposta da WoodUpp - Australia
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