Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The customer service team are excellent. I foolishly ticked collect instead of delivery. The team immediately had my toy posted and at no extra charge. The toy is a replacement as Colin’s cheeseburge... Ver mais

Classificada 5 em 5 estrelas

I had a problem with the pupsicles that I had bought a few months ago. Seth at customer services couldn’t have been more helpful and arranged 2 replacements which are perfect. Great service and excell... Ver mais

Classificada 1 em 5 estrelas

I would of given this zero rating if I could. These make you think your getting a good deal till your dog food/treats come and they are OUT OF DATE. Get onto the customer service and get no reply afte... Ver mais

Classificada 5 em 5 estrelas

My dog absolutely loved both the Halloween package and his toy. He is still carrying it around with him every where. Easy to shop on the website. Updated re despatch and delivery , very quick service... Ver mais

Informações sobre a empresa

  1. Loja de animais de estimação

Escrito pela empresa

WOOOF.co.uk is an e-commerce shop for dog lovers. We stock hand-picked items of the highest-quality from local, sustainable and eco-conscious brands. Shop with confidence at WOOOF for dog food & treats, fashion & accessories, homeware, grooming and more. We deliver waggy tails to all UK based dogs.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

563 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(563)

145 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Send faulty items and don’t respond to…

Send faulty items and don’t respond to your emails!

27 de março de 2026
logótipo da WOOOF

Resposta da WOOOF

Hi Jade, thank you for sending in your review here. Unfortunately, I am unable to locate your email. Would you be able to send your request to suppawt@wooof.co.uk? A customer service representative will then be in touch to help you with your query!

Best,
Team WOOOF

Classificada 5 em 5 estrelas

The Pupsicle is Genius

The Pupsicle is Genius. Well made and very durable. My dog loves it. She usually has a Kong toy stuffed with her food, yoghurt, peanut butter, kibble, sardines... etc. She loves this much more. I love that you can freeze homemade fillers in the moulds. I also tried her on the ready made pupsicle fillers. She liked them and they didn't upset her tummy. They lasted longer than the homemade treats.

7 de abril de 2026
Opinião espontânea
logótipo da WOOOF

Resposta da WOOOF

Thank you so much for your review Rebecca! Happy to hear your pup is enjoying their Pupsicle!

Classificada 4 em 5 estrelas

We brought some paste to hide…

We brought some paste to hide medications with which came promptly. What was an issue was that we didn't realise this immediately put us into a subscription which we didn't want. We emailed Wooof and they cancelled the subscription straight away.

26 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great product

Great product. I just have to find some bits to put in it. Bought bone meal and peanut butter. He loved the first one I gave him. Very tough product. He can’t chew it!

3 de março de 2026
Classificada 2 em 5 estrelas

Although the hardness is lovely

Although the hardness is lovely, I need to return the collar and lead. You only have 14 days to return the item and you have to email them first. Have sent many emails and heard nothing! Not the best customer service in my opinion. I will not be pleased if I miss the return deadline

16 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great company

What a great company to order from, super quick delivery and well presented and wrapped. Good pricing would definitely order from them again.

26 de fevereiro de 2026
Classificada 5 em 5 estrelas

After a slight slip up with my order…

After a slight slip up with my order and an email to the company, correcting the problem was instant I received my order within a few days.
Customer service excellent , product excellent and at a good price I will continue to use this company.

25 de fevereiro de 2026
Classificada 2 em 5 estrelas

The items have not been delivered on…

The items have not been delivered on time. Once they finally have arrived and while I was away, I did not received an email to confirm that they have been left outside my house. As the result, I found them a week later in a very wet box and the containers of the treats were all rusty. I was not impressed at all.

31 de janeiro de 2026
Classificada 5 em 5 estrelas

Wooof is a great company to do business with

Wooof is a great company to do business with and I have nothing but praise for their service.
I purchased 3 Zeedog harnesses recently from them.
I Love Zeedog products, so well made and last for a long time. I would recommend and will purchase these products again.
One criticism of the ‘softer walks’ harness is the size options however. The small size was just a bit too small on the largest option so I purchased a medium. This was a bit too big on the smallest setting. I really need a size in between the two for my dog.
Apart from this I’m very happy with my purchase.

17 de fevereiro de 2026
Opinião espontânea

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