The customer service team are excellent. I foolishly ticked collect instead of delivery. The team immediately had my toy posted and at no extra charge. The toy is a replacement as Colin’s cheeseburge... Ver mais
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Leia as opiniões dos outros
I had a problem with the pupsicles that I had bought a few months ago. Seth at customer services couldn’t have been more helpful and arranged 2 replacements which are perfect. Great service and excell... Ver mais
I would of given this zero rating if I could. These make you think your getting a good deal till your dog food/treats come and they are OUT OF DATE. Get onto the customer service and get no reply afte... Ver mais
My dog absolutely loved both the Halloween package and his toy. He is still carrying it around with him every where. Easy to shop on the website. Updated re despatch and delivery , very quick service... Ver mais
Informações sobre a empresa
Escrito pela empresa
WOOOF.co.uk is an e-commerce shop for dog lovers. We stock hand-picked items of the highest-quality from local, sustainable and eco-conscious brands. Shop with confidence at WOOOF for dog food & treats, fashion & accessories, homeware, grooming and more. We deliver waggy tails to all UK based dogs.
Informações de contacto
88 Peterborough Road, SW6 3HH, London, Reino Unido
- suppawt@wooof.co.uk
- wooof.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Send faulty items and don’t respond to…
Send faulty items and don’t respond to your emails!

Resposta da WOOOF
The Pupsicle is Genius
The Pupsicle is Genius. Well made and very durable. My dog loves it. She usually has a Kong toy stuffed with her food, yoghurt, peanut butter, kibble, sardines... etc. She loves this much more. I love that you can freeze homemade fillers in the moulds. I also tried her on the ready made pupsicle fillers. She liked them and they didn't upset her tummy. They lasted longer than the homemade treats.

Resposta da WOOOF
We brought some paste to hide…
We brought some paste to hide medications with which came promptly. What was an issue was that we didn't realise this immediately put us into a subscription which we didn't want. We emailed Wooof and they cancelled the subscription straight away.
Great product
Great product. I just have to find some bits to put in it. Bought bone meal and peanut butter. He loved the first one I gave him. Very tough product. He can’t chew it!
Although the hardness is lovely
Although the hardness is lovely, I need to return the collar and lead. You only have 14 days to return the item and you have to email them first. Have sent many emails and heard nothing! Not the best customer service in my opinion. I will not be pleased if I miss the return deadline
Great experience with wooof, would reccomend and would definitely use again. Good reliable service
Easy to use website, all quick and easy good service. Arrived quickly.
A dog bowl that compartmentalises food…
A dog bowl that compartmentalises food is an excellent idea as our dog tends to inhale food very quickly.
Product looks to be of very good quality & the bowl was despatched on time.
Great company
What a great company to order from, super quick delivery and well presented and wrapped. Good pricing would definitely order from them again.
After a slight slip up with my order…
After a slight slip up with my order and an email to the company, correcting the problem was instant I received my order within a few days.
Customer service excellent , product excellent and at a good price I will continue to use this company.
Great quality products
Great quality products. Our dog loves them and quick delivery.
Order came very quickly
Order came very quickly and product was exactly as listed! Great service and unique stylish products for pups!
I found exactly what I wanted
I found exactly what I wanted and it arrived in a couple of days.
The items have not been delivered on…
The items have not been delivered on time. Once they finally have arrived and while I was away, I did not received an email to confirm that they have been left outside my house. As the result, I found them a week later in a very wet box and the containers of the treats were all rusty. I was not impressed at all.
Wooof is a great company to do business with
Wooof is a great company to do business with and I have nothing but praise for their service.
I purchased 3 Zeedog harnesses recently from them.
I Love Zeedog products, so well made and last for a long time. I would recommend and will purchase these products again.
One criticism of the ‘softer walks’ harness is the size options however. The small size was just a bit too small on the largest option so I purchased a medium. This was a bit too big on the smallest setting. I really need a size in between the two for my dog.
Apart from this I’m very happy with my purchase.
Inspiring range of quality products…
Inspiring range of quality products despatched and delivered on time
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