Worx UK Opiniões 

349
TrustScore: 3.5 em 5

3,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

They sell open box/customer returns "as new". The products are decent, but whoever is managing their online store needs to be replaced ASAP. First of all, packaging and delivery are awful - 2 product... Ver mais

Classificada 5 em 5 estrelas

I had bought a hydroshot power washer battery type & I hadn’t used it much as it had been in the shed I only used a handful of times When I discovered there was a problem with the lance , No pro... Ver mais

Classificada 1 em 5 estrelas

I have 2 landroids, one with a boundary wire the other supposedly the bees knees, the vision series, this worked the first year but having a rest over the winter does the lawn 2 out of 3 times with c... Ver mais

Classificada 5 em 5 estrelas

Excellent after sales care, as always. This time my Landroid was well out of warranty, however nothing was too much trouble, collection arranged, repairs carried out, return sorted! Great telephone su... Ver mais

Informações sobre a empresa

  1. Fabricante de ferramentas

Informação fornecida por diversas fontes externas

INNOVATION. IT’S WHAT DRIVES US. Other companies build things. At WORX, we create. After all, it’s all about the idea. To do what’s never been done. Or taking what’s always been done and reimagining it being done better. Faster. Easier. More efficiently. At WORX, we don’t seek out innovation; we let it drive us. Let’s see where it takes us.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

349 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(349)

46 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

After care support

I purchased the WG737E electric lawnmower and at the beginning it worked so well that I recommended it to my son. His lawnmower is still working efficiently. Unfortunately, after less than a year the battery output on mine was not fit for purpose. However, the prompt response from the after care team, in particular Patrick, was very reassuring and after several backwards and forwards emails I will be the proud owner of two new batteries. Thanks again Patrick.

4 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Worx wx841.9 nail gun. Great customer service.

I purchased Worx wx841.9 nail gun but it failed to fire. I spoke to Customer services and Patrick suggested it might be an underpowered battery as my existing batteries are a few years old. Patrick sent me a new battery and hey presto it worked first time.
Great customer services response. Many thanks.
Harry

23 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer support

In this age of little or no customer support, I have to say that the Worx support team have been amazing! I had to return my mini circular saw due to a fault and the second line team turned a replacement around in a week. In terms of the product itself, very good value for money too!

18 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

I had a battery that needed reviving. Patrick at Worx sorted it and sent the battery straight back without question. Always been happy with Worx products and after experiencing customer service like this I'll be sticking with them. Great work, really appreciated 👌

27 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service.

I contacted WORX customer service after my lawn mower developed a problem. Throughout our email conversations Patrick was excellent. He was helpful and informative and quickly replaced the mower which arrived within 4 days of my initial contact. Excellent customer service throughout. Thank you.

20 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Patrick - Top man

Patrick, who assisted me could not have been more helpful. He replaced my faulty item in a heartbeat. The customer service I’ve got at worx has been phenomenal. Will definitely stick with them for future purchases

24 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

When my leaf blower failed

When my leaf blower failed inside its warranty the service was excellent from Patrick. He arranged the collection and replacement within 1 week. Great customer service and nice to speak to a human rather than the automated chats.

7 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

How refreshing to talk to a real person…

How refreshing to talk to a real person and have your issue resolved in minutes. I had lost a part from my Worx mini chainsaw on first use and called the helpline and spoke to an agent who after ensuring he’d correctly identified the part in question immediately placed an order to ship the part. Excellent service, if only all service was this good.

19 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Services

Needed some help sourcing a specific replacement blade for my WORX angle grinder. Customer Services (Patrick) could not have been more helpful, top chap! First Class service. Many thanks.

17 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Customer Service

Purchased a pressure gun but didnt use it for a few weeks . There was a part missing and once I contacted Patrick at Workx it was dealt with very quickly and the part is now in the post. Very impressed with his high level of service throughout .

14 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service

I needed a spare part for my Worx Cordless Pruning Saw (which is a brilliant tool!). I contacted the Product Support guys and between us we identified the required part quickly and in a professional manner and it was soon dispatched. I'm very pleased all round.

13 de março de 2025
Opinião espontânea

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