123Greetings.Com Opiniões 

Resposta da 123Greetings.Com

9/06/2026

Dear Sally,

Thank you for your feedback.

We want to let you know that the text messaging option is available again in the latest version of our mobile app. The Text icon is now located between the Favourite and Share icons on the card selection screen.

Please update your 123Greetings app to the latest version from the App Store (for iPhone) or Google Play Store (for Android). Once updated, you will be able to send eCards via text message as before.

We appreciate your patience and hope you continue to enjoy our service.

Best regards,

Customer Success | 123Greetings

Resposta da 123Greetings.Com

9/06/2026

Dear David,

Thank you so much for your wonderful review and for giving us five stars!

We are truly delighted to hear that our team was able to locate your eCard and help you send it to your loved ones. Your appreciation means a great deal to us, and we will be sure to share your kind words with our support team.

Thank you for trusting 123Greetings. We look forward to helping you spread joy on many more occasions.

Best regards,

Customer Success | 123Greetings

Resposta da 123Greetings.Com

9/06/2026

Dear Ana,

Thank you for your feedback and for sharing your experience with us.

We understand your concern about the text messaging option after the upgrade. In the latest version of our mobile app, the text icon is now located between the Favourite and Share icons on the card selection screen. You can tap the Text icon to send the eCard link directly via your default messaging app (SMS).

If you do not see the Text icon, please ensure you have updated the 123Greetings app to the latest version from the App Store (for iPhone) or Google Play Store (for Android).

We apologize for any confusion caused during the upgrade transition and truly appreciate your patience.

Best regards,

Customer Success | 123Greetings

Resposta da 123Greetings.Com

Actualizada a 9/06/2026

Dear Customer,

Thank you for your feedback and for sharing your experience with us.

We understand your concern about the text messaging option. In the latest version of our mobile app, the text option is now located between the Favourite and Share icons on the card selection screen. You can tap the Text icon to send the eCard link directly via your default messaging app.

We apologize for any confusion caused during the upgrade transition. The text feature is fully available in the latest version of the app. Please update your app to the latest version from the App Store or Google Play Store to access it.

We truly appreciate your patience and your continued support. Thank you for helping us improve.

Best regards,

Customer Success | 123Greetings

Resposta da 123Greetings.Com

9/06/2026

Dear Pam,

Thank you for your kind review and for sharing your experience.

We are glad to hear that our team was able to assist you promptly and get you back to sending eCards without delay. Your satisfaction means a lot to us.

We look forward to continuing to serve you for many more occasions.

Best regards,

Customer Success | 123Greetings

Resposta da 123Greetings.Com

4/06/2026

Hi Timy,

Thank you for your kind words and for taking the time to share your experience.

We are delighted to hear that you love sending cards for every occasion using our website. Your appreciation means a lot to us.

Thank you again for being part of the 123Greetings community. We look forward to helping you spread joy on many more occasions.

Best regards,

Customer Success | 123Greetings

Resposta da 123Greetings.Com

4/06/2026

Hi Avril,

Thank you for reaching out, and we sincerely apologize for the frustration and heartache this has caused you.

We have reviewed our records. During the month of May, we were performing a system upgrade that caused some email addresses to be temporarily placed in our bounce database. This may have affected your ability to send eCards to your recipient during that period.

The issue has now been resolved. Any recipient email address that was previously affected has been restored, and you should be able to send cards successfully.

Please send your eCard again. If you continue to experience trouble, kindly reply to this email.

We appreciate your patience and understanding.

Best regards,

Customer Success | 123Greetings

Resposta da 123Greetings.Com

4/06/2026

Hi Charlie,

Thank you for reaching out.
You can send an eCard via text message instead of email using the Share feature on our platform. Below are the steps to help you get started.

From the Mobile Website (m.123greetings.com)
1. Open m.123greetings.com in your mobile browser.
2. Select the eCard you wish to send.
3. Just below the eCard (above the Sender Details section), you will see a row of icons. Tap the text message icon.
4. Your phone will open your default messaging app with the card link ready to send to any contact.

From the 123Greetings Mobile App
1. Open the 123Greetings app on your phone.
2. Select the eCard you wish to send.
3. Tap the Share icon located next to the Favourites icon.
4. Choose your preferred messaging app (Messages, WhatsApp, or others) and send the link to your recipient.

If you are using an iPhone or iPad and do not see the iMessage option, it may be due to your device settings. The following tutorial video can help you enable iMessage:
https://www.youtube.com/watch?v=y9T3R9Ei0Wc

We hope this helps. If you need further assistance, feel free to reach out.

Best regards,

Customer Success | 123Greetings

Resposta da 123Greetings.Com

13/05/2026

Dear Customer,

Thank you so much for your kind review – and thank you for being a valued user of 123greetings! 💌

We're truly glad to hear that you had a great experience with our customer care team. Being responsive and following up until a matter is resolved is exactly what we aim for, and it means a lot to know that you rely on our reminders.

We also appreciate your patience while we worked through the email delivery issue on our end. It's wonderful to know that everything is now working well for you again.

If you ever need anything else, please don't hesitate to reach out. We're always here to help.

Warmest regards,
123greetings Customer Support Team

Resposta da 123Greetings.Com

11/05/2026

Dear Maria,

Thank you for your feedback – and I'm sorry you feel this way.

I want to be very clear: 123greetings.com is completely free to send ecards. We do not charge for standard cards, nor do we ask for credit card information. If you were asked to pay, you may have landed on a fraudulent clone website that mimics our brand – or you may have seen our optional ad‑free Pro mobile app ($5.99/year), which is entirely optional and clearly marked.

We do not lie. We have been providing free ecards for over 20 years.

If you were charged by a site claiming to be us, please email us at support@123greetings.com with the details, and we will help you identify whether it was a clone site. You should also contact your bank to dispute the charge.

We invite you to try the real 123greetings at www.123greetings.com – no payment, no hidden fees, just beautiful free cards.

Sincerely,
123greetings Customer Support Team

Resposta da 123Greetings.Com

9/05/2026

Dear Nicholas,

Thank you for taking the time to share your experience with us. We’re so glad to hear that your wife has been reinstated and that she loved the cards you sent her. It’s wonderful to know that our service could help bring a smile to her face.

Your feedback and kind words mean a lot to us. If there’s anything more we can assist you with, please don’t hesitate to reach out.

Wishing you and your wife all the best.

Sincerely,
123greetings Customer Support Team

Resposta da 123Greetings.Com

9/05/2026

Dear Appreciative User,

Thank you so much for your wonderful message – and welcome back! 💌

We're truly sorry to hear that you were unable to use our site for the past couple of years, and we appreciate your patience in reaching out to us. While we’re not sure exactly how you were opted out, we’re so glad you persisted and gave us the chance to make things right.

It means the world to us that you couldn’t find another site quite like 123greetings – and we’re absolutely delighted to have you back. Your kind words have made our day!

If you ever need any assistance in the future, please don’t hesitate to reach out.

Warmest wishes,
123greetings Customer Support Team

Resposta da 123Greetings.Com

9/05/2026

Dear Gary,

Thank you so much for your kind words and for being a loyal user of 123greetings for so many years. 🙏

It truly means a lot to us that you’ve chosen our site for all types of greeting cards and have consistently been pleased with both the service and the wide variety of selections we offer.

You said it perfectly – it only takes a few moments to make someone happy or share a meaningful message. Knowing that we’ve been a part of those moments for you is what keeps us inspired every day.

We look forward to continuing to serve you for many more years to come. Thank you again, Gary!

Warm regards,
123greetings Customer Support Team

Resposta da 123Greetings.Com

9/05/2026

Dear Jasmin,

Wow – thank you for your incredibly kind words! 😊

We're so happy to hear that you’ve had such a positive experience with our support team. It’s true that email security changes can sometimes cause hiccups, but we always aim to respond quickly, clearly, and helpfully. Knowing that you found our help “friendly and thorough” means the world to us – especially because, as you said, that level of care can be rare these days.

And thank you for loving our cards too! 💌 We pour a lot of heart into making them beautiful for every occasion.

Thank you for being such a wonderful user. We’re truly grateful for you, Jasmin!

Warmest wishes,
123greetings Customer Support Team

Resposta da 123Greetings.Com

9/05/2026

Dear Reginald,

Thank you for your feedback – and I’m truly sorry to hear about your experience with unwanted emails from us. What you’ve described is not the standard we aim for, and I completely understand why you’d find that frustrating and suspicious.

To be very clear:
We are a legitimate ecard service that has been operating for over 20 years. However, we recognize that sometimes technical issues (or even someone else mistyping an email address) can cause our system to send emails to the wrong person. That should never happen, and when it does, we want to fix it immediately.

Here’s how we can resolve this for you today:
Please share the email address receiving the unwanted emails – either here in a reply or privately via support@123greetings.com – and we will manually and permanently remove it from our entire database within a few hours. You will receive no further emails from us.

On unsubscribing:
In the past, some users did face difficulty with unsubscribe links. That is why we have recently launched brand new email templates that include:

A clear, one-click unsubscribe button that works instantly

Verified, safe links (no suspicious redirects)

A visible footer with our contact information

We have also strengthened our email authentication to prevent spammers from spoofing our name.

I sincerely apologize that you’ve had this experience, Reginald. Please give us the chance to make it right. We look forward to resolving this for you immediately.

Respectfully,
123greetings Customer Support Team

Resposta da 123Greetings.Com

9/05/2026

Dear Edward,

Thank you for your honest feedback – and I am truly sorry for the frustration our emails have caused you.

You are absolutely right to be upset when an unsubscribe link doesn’t work. That is unacceptable, and we take full responsibility for past failures in that area. Please know that this was never intentional, but rather a technical issue with our older email system.

The good news:
We have recently launched completely new email templates that include:

A guaranteed one-click unsubscribe button that works immediately

Clear, verified links (no suspicious redirects)

Full compliance with anti-spam regulations

Since you have already deleted your account, you should stop receiving emails automatically. However, if you continue to receive anything from us after deleting your account, please contact us directly at support@123greetings.com with your email address, and we will manually purge it from every single list we have – no questions asked.

We are not a fraudulent company. We’ve been delivering free ecards for over 20 years, but we clearly let you down. The new email templates are part of our commitment to doing better.

Thank you for giving us a chance to improve, Edward, and again – our deepest apologies.

Sincerely,
123greetings Customer Support Team

Resposta da 123Greetings.Com

9/05/2026

Dear longtime user,

First, thank you for being with us for nearly 20 years – that truly means the world to us. ❤️ And we are genuinely sorry to see you go under these circumstances.

You're right to be frustrated. We hear you loud and clear: the ad experience on our free website has become overwhelming, and that's entirely our fault. What you described – getting almost through a card only to lose everything – is absolutely not the experience we want for anyone, especially not a loyal user like you.

Here's what we've done to fix this:
We have just launched an ad-free Pro version of our mobile app (available for both iOS and Android). For only $5.99 per year (that's less than 50¢ a month), you can:

Enjoy zero ads – no pop-ups, no interruptions, no lost cards

Send unlimited ecards smoothly

Save drafts and favorite cards

Get faster performance

We built this specifically for users like you who loved our service but couldn't tolerate the ads anymore. The mobile app experience is completely different – clean, fast, and peaceful.

If you're willing to give us one more chance:
Search "123greetings" in your app store, download the free version, and you'll see the option to upgrade to Pro for $5.99/year. We genuinely believe it will restore the experience you enjoyed for two decades.

Again, I'm so sorry we drove you away. Whether you stay or go, thank you for those 20 years. We hope to earn you back.

Warmly,
123greetings Customer Support Team

Resposta da 123Greetings.Com

9/05/2026

Dear user,

Thank you for bringing this to our attention – and I am genuinely sorry for the frightening and unacceptable experience you had.

First, I want to reassure you: 123greetings does not intentionally redirect to scam sites like virussweep.sa.com. What you encountered is almost certainly a malicious advertisement that slipped through our ad network. We do not control every individual ad, and unfortunately, bad actors sometimes manage to inject scam redirects into legitimate ad platforms. That is absolutely not okay, and we completely understand why you no longer trust us.

You did exactly the right thing – closing the page and running scans. We are very glad your computer was not harmed.

What we are doing about this:
We have reported the malicious domain to our ad partners and are tightening our ad screening. However, the only way to guarantee zero risk from ads is to remove them entirely – which is why we have launched an ad-free Pro version of our mobile app (iOS and Android).

For only $5.99 per year, the Pro app has:

No ads at all – zero popups, zero redirects, zero scam risks

A clean, safe environment to send and open ecards

Faster performance and saved drafts

The mobile app does not rely on mobile web browsers where malicious redirects can occur. It is a fully contained, secure experience.

Regarding your friend:
Please tell her we are sorry as well. She used us to send you love, and instead you got a scam scare. That breaks our hearts.

We are not a fraudulent company – we have been delivering free ecards for over 20 years – but we have failed you on safety due to bad ads. If you ever decide to give us another chance, please use the mobile app with the Pro upgrade, or ask your friend to send cards that way.

Again, our deepest apologies. Thank you for being honest and for taking the time to warn others.

Respectfully,
123greetings Customer Support Team

Resposta da 123Greetings.Com

9/05/2026

Dear Elspeth,

Thank you for reporting this – and I am truly sorry for the alarming experience you had.

Please let me be very clear: 123greetings does not charge any fees for sending free ecards. We have never taken money from users without explicit, voluntary payment (such as our Pro app upgrade). The message you saw from "quick-tutor" claiming they would take £50 per month is a fraudulent popup scam – likely generated by a malicious advertisement that hijacked the page.

You did not visit their site. You did not give them any payment details. They cannot take £50 from you because they have no access to your financial information. These scams rely on fear to trick you into calling a number or clicking a link. You are safe as long as you closed the page.

That said, you should never have seen that scam on our site. This is completely unacceptable, and we understand why you feel the site is untrustworthy. We are actively working with our ad partners to block these malicious redirects, but the only guaranteed way to avoid them entirely is to remove ads altogether.

That is why we have launched an ad-free Pro version of our mobile app (iOS and Android) for only $5.99 per year. It contains:

Zero ads – no popups, no redirects, no scam risks

A completely safe environment to send and open ecards

No unexpected messages or third-party interruptions

The free website will continue to have ads (which we are trying to clean up), but for users who want peace of mind and a smooth experience, the mobile app Pro version is the solution.

Again, to be absolutely clear: You have not been charged £50 by us or anyone else from that popup. Please run a security scan on your device if you are concerned, but simply closing the page was the right move.

We are deeply sorry that your experience led to fear and frustration. If you ever decide to give us another chance, please try the mobile app. And thank you for warning others – your feedback helps us improve.

Sincerely,
123greetings Customer Support Team

Resposta da 123Greetings.Com

9/05/2026

Dear Suzanne,

I am truly horrified and deeply sorry that this happened to you. What you described – clicking what should have been a greeting card and instead seeing a porn site – is absolutely unacceptable, disturbing, and not what 123greetings stands for.

Please allow me to be very direct:

This should never, ever happen. We do not create, host, or knowingly link to adult content. The most likely explanation is one of two things:

A malicious ad redirect – A bad advertisement slipped through our ad network and hijacked your browser to another site. This is a known issue with some third-party ad providers, and we are aggressively working to block these bad actors.

A spoofed email – The email may have looked like it came from 123greetings, but scammers sometimes fake our brand name to send dangerous links. If you still have the email, please check the sender's full email address – scammers often use addresses like support@123-greetings.co or similar misspellings.

What we can do for you right now:

Please forward the suspicious email to security@123greetings.com so our team can investigate and try to trace the source.

If you clicked from our legitimate site, please let us know the date and time so we can track which ad network was responsible.

How to protect yourself going forward:
The only guaranteed way to avoid malicious ad redirects on any free ecard site is to remove ads entirely. That's why we have launched an ad-free Pro version of our mobile app (iOS and Android) for only $5.99 per year – zero ads, zero popups, zero risk of being redirected to inappropriate content.

Again, from the bottom of my heart, I am so sorry that you were exposed to that. It is not okay, and we will do everything we can to identify and block the source. Thank you for telling us – and please don't hesitate to reach out if we can help further.

Respectfully,
123greetings Customer Support Team