247 Cars Opiniões 

392
•
TrustScore: 2 em 5

2,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Rude and car stinks of smoke every time my little girl has to put her face underneath her jumper so she does breath it in and he likes to also tut and you if paying by card - black Toyota Prius - reg... Ver mais

Classificada 1 em 5 estrelas

Terrible today !! Guy on the phone lied to us. Said taxi was at a location so will be 5 mins....nothing....then it was 2 mins...nothing...when the guy turned up he said was only given job 2 mins earli... Ver mais

Classificada 5 em 5 estrelas

This company has fantastic drivers who get to know their customers. They've been absolutely in getting me to work while our local bus company has difficulty supplying even a basic service at night.... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

PLEASE PLEASE PLEASE STOP sending alerts to my phone that I keep getting for 2 weeks now STATING TAXI has been cancelled and will be refunded within 5 days to my card. it happened again today SUNDAY... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Táxi
  2. também em
  3. Minibus
  4. Paragem de táxis

Escrito pela empresa

West Midlands wide taxi service 247 cars get a taxi through your smartphone by using our easy Booking App & get your taxi as soon as possible


Informações de contacto

2,1

Mau

TrustScore: 2 em 5

392 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Como esta empresa usa o Trustpilot

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Todas as opiniões

(392)

20 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Why offer a pre booking service if you…

Why offer a pre booking service if you can't send out a driver on time? Then it takes 5 days for your refund to hit your bank! Avoid

10 de fevereiro de 2024
Opinião espontânea
logótipo da 247 Cars

Resposta da 247 Cars

We apologize for your unpleasant experience. Please contact us directly at http://bit.ly/2qWKVTW with more details, so we can investigate and address this issue promptly.

Classificada 5 em 5 estrelas

Very good service


Excellent service

2 de fevereiro de 2024
Opinião espontânea
logótipo da 247 Cars

Resposta da 247 Cars

Thank you for using 247 Cars. We really appreciate your review. Did you know we have an app? Get it here and book your next ride with a couple of taps: http://bit.ly/2HWG1jO

Classificada 1 em 5 estrelas

Made me late for hospital appointment …

Made me late for hospital appointment which they ended up not seeing me had to rearrange £9.40 is a little to dear but have booked a taxi for sat morning at 8 hope it's on time

1 de fevereiro de 2024
Opinião espontânea
logótipo da 247 Cars

Resposta da 247 Cars

We apologize for your unpleasant experience. Please contact us directly at http://bit.ly/2qWKVTW with more details, so we can investigate and address this issue promptly.

Classificada 5 em 5 estrelas

Use the taxi most days as a reg…

Use the taxi most days as a reg customer always on time most drivers know me and are always friendly and great service,,, sometimes probs with app but overall excellent service

2 de fevereiro de 2024
Opinião espontânea
logótipo da 247 Cars

Resposta da 247 Cars

Thank you for using 247 Cars. We really appreciate your review. Did you know we have an app? Get it here and book your next ride with a couple of taps: http://bit.ly/2HWG1jO

Classificada 1 em 5 estrelas

Dirty seat, ignorant driver

Dirty seat, bits on the seat. Foreign music that is disrespectful, no driver interaction. Wouldn't use again!!!!!!

11 de janeiro de 2024
Opinião espontânea
logótipo da 247 Cars

Resposta da 247 Cars

We apologize for your unpleasant experience. Please contact us directly at http://bit.ly/2qWKVTW with more details, so we can investigate and address this issue promptly.

Classificada 1 em 5 estrelas

DISGRACEFUL!!!!!!!!!!!

DISGRACEFUL!!!!!!!!!!!! DISGRACEFUL!!!!!!!!! DISGRACEFUL!!!!!!!!!! So story goes like this: book an 8 seater minibus for 8 people a week in advance for NYE, quoted a price over the phone, went into app same price given and booked, screen shot taken of booking showing price and 8 seater date and time - just in case it didn’t show up! Call made to office on day of booking just to confirm again details AND price confirmed! Text comes through at time of pick up, going to be late first issue, finally arrives 45 minutes after booked time. We all get into minibus and off we go, 5 minutes into driving I get a phone call from the office telling me we are expected to pay double what was quoted!!!!! I politely explain that we were quoted a price and I have evidence of this, to be told sorry it’s a problem with our app it’s giving wrong prices, well I spoke to someone in the office twice who also confirmed price, oh well they’re new!!!! Well sorry but I was quoted a price I’m not being told I have to pay double what I was quoted when we are already moving, the gentleman ( I use this term loosely!) who I was speaking to became verbally aggressive telling me to LISTEN I was wrong I was to pay double and hung up the phone! The driver then proceeded to pull over on a busy dual carriage way with no lay by with three young children in the car and refused to move!!!! By this time all children were upset and crying the driver was shouting and refusing to move to the point we had to call the police due to the dangerous position of the minibus and children being present and being put in danger on a busy road!!! I would advise you to steer well clear of this company! Disgraceful behaviour!!!

1 de janeiro de 2024
Opinião espontânea
logótipo da 247 Cars

Resposta da 247 Cars

We apologize for your unpleasant experience. Please contact us directly at http://bit.ly/2qWKVTW with more details, so we can investigate and address this issue promptly.

Classificada 3 em 5 estrelas

Hit and miss app

On the whole the app is easy to use and understand. The wait times need to be amended especially on weekend. The company also need to start being honest and tell their customers when they have no drivers available especially on a weekend. It is so annoying to have to wait between 30 mins and an hour for a taxi and when I ask the driver that picks me up if they are busy they say no or not really. I am just glad that I am not going to a paid job as I would have lost my job by now.

10 de dezembro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

My experience of this taxi firm has…

My experience of this taxi firm has been very positive. The drivers are polite and accommodating and the cars are clean.
I would like to name a particular driver who is always friendly, helpful, considerate and remembers me whenever she collects me. Selve (not sure of the spelling!) is brilliant!

7 de dezembro de 2023
Opinião espontânea
logótipo da 247 Cars

Resposta da 247 Cars

Thank you for using 247 Cars. We really appreciate your review. Did you know we have an app? Get it here and book your next ride with a couple of taps: http://bit.ly/2HWG1jO

Classificada 1 em 5 estrelas

Let down taxi firm

Booked a taxi with this company and while I was saying goodbye to a friend who was getting into there taxi the driver assumed I was as well and drove on by without stopping.Niw I've been black listed from using them.Totally unacceptable never use them .

24 de novembro de 2023
Opinião espontânea
logótipo da 247 Cars

Resposta da 247 Cars

We apologize for your unpleasant experience. Please contact us directly at http://bit.ly/2qWKVTW with more details, so we can investigate and address this issue promptly.

Classificada 5 em 5 estrelas

We changed from a rival taxi firm

We changed from a rival taxi firm, I must say I was very pleased with the standard of yor taxi's, I will continue to use your company.

16 de novembro de 2023
Opinião espontânea
logótipo da 247 Cars

Resposta da 247 Cars

Thank you for using 247 Cars. We really appreciate your review. Did you know we have an app? Get it here and book your next ride with a couple of taps: http://bit.ly/2HWG1jO

Classificada 5 em 5 estrelas

On time

On time, quick journey, great driving, clean car, fair price and the driver was a lovely character

11 de dezembro de 2023
Opinião espontânea
logótipo da 247 Cars

Resposta da 247 Cars

Thank you for using 247 Cars. We really appreciate your review. Did you know we have an app? Get it here and book your next ride with a couple of taps: http://bit.ly/2HWG1jO

Classificada 1 em 5 estrelas

I booked a taxi for 8.15am didn’t show…

I booked a taxi for 8.15am didn’t show rang them at 8.30 was told it was on way then still never showed rang them again to be told it wouldn’t be with us till after 9am as they were full and when I said you still took money then to be told they didn’t take payment the app did & the person I spoke to needs to change there attitude

If you want to keep customers tell them the truth !!

6 de dezembro de 2023
Opinião espontânea
logótipo da 247 Cars

Resposta da 247 Cars

We apologize for your unpleasant experience. Please contact us directly at http://bit.ly/2qWKVTW with more details, so we can investigate and address this issue promptly.

Classificada 5 em 5 estrelas

I have the same driver every morning …

I have the same driver every morning and I feel safe and he's friendly never late always on time

17 de novembro de 2023
Opinião espontânea
logótipo da 247 Cars

Resposta da 247 Cars

Thank you for using 247 Cars. We really appreciate your review. Did you know we have an app? Get it here and book your next ride with a couple of taps: http://bit.ly/2HWG1jO

Classificada 1 em 5 estrelas

One taxi driver told me if he got fined…

One taxi driver told me if he got fined i would be paying the fine when cars cam come down my road when I ordered the taxi

14 de novembro de 2023
Opinião espontânea
logótipo da 247 Cars

Resposta da 247 Cars

Thank you for taking the time to leave a review. We care about every customer and the reviews they leave. Unfortunately, sometimes we do find individuals choose to leave reviews that are not genuine. In order for us to help verify your journey, we need a few more details. Please visit: http://bit.ly/2qWKVTW Current review status: UNVERIFIED

Classificada 5 em 5 estrelas

Always used 247 cars .but never again I…

Always used 247 cars .but never again I payed by card n drivers asked for payment get in touch with company was told what do u want me to do about it , totally disappointed and disgusted 🤬

13 de novembro de 2023
Opinião espontânea
logótipo da 247 Cars

Resposta da 247 Cars

Thank you for using 247 Cars. We really appreciate your review. Did you know we have an app? Get it here and book your next ride with a couple of taps: http://bit.ly/2HWG1jO

Classificada 2 em 5 estrelas

24-late24-late

24-late24-late

This IS A VERIFIED REVIEW, because I was there and you were NOT

9 de novembro de 2023
Opinião espontânea
logótipo da 247 Cars

Resposta da 247 Cars

Thank you for taking the time to leave a review. We care about every customer and the reviews they leave. Unfortunately, sometimes we do find individuals choose to leave reviews that are not genuine. In order for us to help verify your journey, we need a few more details. Please visit: http://bit.ly/2qWKVTW Current review status: UNVERIFIED

Classificada 1 em 5 estrelas

Booked and paid in advance

Booked and paid in advance for a taxi to Birmingham Airport, waiting over 20 mins, when I called office the taxi was running late and they also sent me link to cancel the taxi, but after paying in advance and probably unable to find another taxi early morning, I decided to wait, eventually turned up. Would not use again, I should have read all the poor reviews.

31 de outubro de 2023
Opinião espontânea
logótipo da 247 Cars

Resposta da 247 Cars

Thank you for taking the time to leave a review. We care about every customer and the reviews they leave. Unfortunately, sometimes we do find individuals choose to leave reviews that are not genuine. In order for us to help verify your journey, we need a few more details. Please visit: http://bit.ly/2qWKVTW Current review status: UNVERIFIED

Classificada 1 em 5 estrelas

The driver was VERY RUDE and…

The driver was VERY RUDE and disrespectful. I am a regular customer and this the WORST DRIVER EVER 523 523. He should be fired. The base DID APOLOGISE on his behalf. Which helped. However I am having second thoughts about about using this company in the future as I DO NOT TOLERATE disrespect.

4 de novembro de 2023
Opinião espontânea
logótipo da 247 Cars

Resposta da 247 Cars

Thank you for taking the time to leave a review. We care about every customer and the reviews they leave. Unfortunately, sometimes we do find individuals choose to leave reviews that are not genuine. In order for us to help verify your journey, we need a few more details. Please visit: http://bit.ly/2qWKVTW Current review status: UNVERIFIED

Classificada 1 em 5 estrelas

Terrible service

Terrible service. Rude, late, hostile & overcharged by 20% for card payment. Id advise you to find alternative taxis.

27 de outubro de 2023
Opinião espontânea
logótipo da 247 Cars

Resposta da 247 Cars

Thank you for taking the time to leave a review. We care about every customer and the reviews they leave. Unfortunately, sometimes we do find individuals choose to leave reviews that are not genuine. In order for us to help verify your journey, we need a few more details. Please visit: http://bit.ly/2qWKVTW Current review status: UNVERIFIED

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