99 Bikes UK Opiniões 

2872
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Placed an order before leaving for holiday, 3 weeks later it hadn’t arrived. Asked for an update and then received an email saying my order has been cancelled. No explanation given.

Classificada 5 em 5 estrelas

Another fantastic experience with the great southampton 99 bikes team. They are also polite, willing to help and share some of there amazing knowledge as well as offering the best prices and quality... Ver mais

Classificada 5 em 5 estrelas

Popped in with my old Specialised Globe with Gear issues…. Have lost patience with the bike shop who have ‘tried’ to fix it several times. Huge welcome, very relaxed and looked at it immediatel... Ver mais

Classificada 5 em 5 estrelas

Had an issue with my new bike shortly after purchase, my choice of bike was not suitable for me. The customer service was absolutely outstanding. The manager Adam took it back without any fuss and rep... Ver mais

Informações sobre a empresa

  1. Loja de bicicletas
  2. Loja de reparação de bicicletas

Escrito pela empresa

Since opening our first bike shop in 2007 in Milton Australia, 99 Bikes has grown its store network to 78 stores across Australia, New Zealand and now the United Kingdom. Dedicated to being the world's most approachable bike shop, 99 Bikes makes sure all cyclists have access to the best products, the best service at the best prices online and in store.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 14% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(2872)

31 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Needed a new helmet

Needed a new helmet - was helped in decision making and very attentives ales person - Thank you!

28 de setembro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Thanks for the review Greg

Classificada 5 em 5 estrelas

Excellent…

Excellent friendly/knowledgeable/professional in-store support during both visits and prompt availability of the bike purchased. Also there was a good selection of bikes to physically view, something that is becoming less and less the norm. More initial tuning of the bike required than expected, especially gearing but not enough of an issue to cast a shadow over the above mentioned customer service and bike availability.

21 de setembro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Hi Simon,

Thanks for the feedback we really appreciate it. More than happy to help, enjoy the bike!

Thanks,
99 Bikes UK

Classificada 3 em 5 estrelas

Ordered a bike via a CTW scheme

Ordered a bike via a CTW scheme, took ages to be delivered… really poor communication

28 de setembro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Hi Matthew,

Thanks for the feedback. Unfortunately with some Cycle To Work schemes such as VIVUP there can be some delays which are completely out of our control, as was the case here. Hope you enjoy the bike.

Thanks,
99 Bikes UK

Classificada 5 em 5 estrelas

Cube electric bike

Very pleased with the service the staff gave me, very approachable and happy to help, and very informative on said product

14 de setembro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

More than happy to help Gareth, enjoy the new bike!

Classificada 5 em 5 estrelas

I was approached by a friendly member of staff

I was approached by a friendly member of staff who helped me decide what purchase to make. I could not decide so they explained how they use the 100% brand of cycling gloves. I purchased them and used them for a few rides and they were excellent did exactly what the staff member recommended.

28 de setembro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Glad we could help James, thanks for your review

Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff - checked + confirmed all items were available + in stock prior to ordering online (items were purchased via cycle to work scheme)
Good concise info provided on shipping + prompt delivery.

21 de setembro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Thanks for the review!

Classificada 5 em 5 estrelas

Fantastic Service Start to Finish

Bought a Scott Addict 20 on cycle to work scheme on line. So required the usual admin to get bike ordered, this was a seamless experience with Phil at Southampton. Bike was shipped out in no time & was exactly as it should be. However, after 20 miles front wheel developed a clicking noise. Contacted Phil who was very helpful, suggested I take the wheel to local Scott dealer to get it looked at. It couldn't be fixed & required replacement. Phil opened a ticket with Scott, 2 days later I had a replacement wheel set. Excellent service, communication with 99 bikes was very responsive, nothing was too much trouble. Very impressed, 99 bikes at Southampton & Phil are highly recommended.

22 de setembro de 2023
Opinião espontânea
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Glad we could get the bike sorted for you Mitch and appreciate the feedback.

Classificada 5 em 5 estrelas

New bike experience

Very helpful team . Very pleased with the whole process of buying a new bike . All set up and nothing seem to much trouble for them .

21 de setembro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Thanks for shopping with us Mark, enjoy the bike!

Classificada 5 em 5 estrelas

Easy to order on-line and collect locally

Easy to order on-line and collect the bike from my local 99 cycles (Winchester). Great service when I went to pick the bike up, they found screws for fixing mudguards, which I already had, and supplied these foc.

21 de setembro de 2023
logótipo da 99 Bikes UK

Resposta da 99 Bikes UK

Hi Milo, always happy to help. Thanks for the review.

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