Able Recognition Opiniões 

194
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Spoke to Lauren, very professional, got our order out quickly as we were up against a deadline. She did an awesome job. Very pleasant, great customer service. Meeting the demands of your customers.... Ver mais

Classificada 5 em 5 estrelas

Greg was so helpful and got us the personalized merch we wanted in time for our event, with only a 2-week deadline. Everything arrived well within the timeframe, and the items were fantastic. Everyone... Ver mais

Classificada 5 em 5 estrelas

Jake, has always made it very easy and provides great assistance anytime when needed. Amazing!

Classificada 5 em 5 estrelas

Four years in a row ordering our annual awards from this group, and it is literally like riding a bike! Jake and his team are extremely quick. They are accurate - not only on the initial order but... Ver mais


Informações sobre a empresa

  1. Loja de troféus
  2. também em
  3. Fornecedor de brindes corporativos
  4. Fornecedor de produtos promocionais
  5. Loja de artigos promocionais

Sobre Able Recognition

Escrito pela empresa

At AbleRecognition.com, we take pride in being a distinguished purveyor of exquisite Crystal Awards and Glass Awards, each piece crafted to honor and celebrate the pinnacle of success. Our awards are designed to leave a lasting impression, combining timeless beauty with a personal touch that resonates with both the giver and the recipient. Our extensive selection of Promotional Products offers businesses the perfect opportunity to enhance their brand visibility with items that are both practical and stylish. From sleek, office essentials to custom-made keepsakes, our promotional items are chosen to make a lasting statement. Moreover, our Corporate Gifts range from the classic to the contemporary, providing companies with an array of options to show heartfelt appreciation to clients and employees alike. At AbleRecognition.com, we're committed to delivering excellence with every order, ensuring that your gestures of recognition and gratitude are as remarkable as the achievements they celebrate.

35 Years of Exceptional Service

Escrito pela empresa

Recognized for Recognizing
Able Recognition is one of the largest employee recognition and branded product providers in North America. We have a very creative, hard working, and productive team who will make difference in your organization. Let us help!
FREE Shipping* on all orders over $250
FREE UPS Ground Service. Can expire or change at anytime. Limited to US & Canadian orders. Shipping offers limited to Contiguous US and Canada (excluding Yukon, Northwest Territories, and Nunavut) shipping addresses to one location. Other exclusions may apply. See site for details.

100% GUARANTEE

+ Lowest Price Promise

We guarantee that the products you received are as advertised and manufactured at the highest quality. If you are not 100% satisfied with your AbleRecognition purchase within 30 days of receipt, we will exchange your item or refund your money. See site for Details.

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

194 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,7

Todas as opiniões

(194)

76 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Efficient and reliable service. Product as decribed.

I ordered engraved mugs for our business. I was then tended to by an agent by the name of Aaron. He answered all my questions quickly and completely. When the products arrived some were broken. I relayed this information with pictures to Aaron. The company quickly replaced the broken mugs at no additional charge. To me, the mark of a good company is not the existence of errors, but how errors are dealt with. I was pleased with the product and service. I would use this company again in the future and would recommend them as well.

2 de junho de 2025
Classificada 2 em 5 estrelas

My very first order was sent to one of…

My very first order was sent to one of your USA warehouses, took over 9days to finally get a sample of your thick round self standing award glass pieces, was given a refund and sent a sample for free for the troubles to only have your A/R Dept. illegally charge our CC that we used for a large order we recently ordered, Only after speaking to several employee's and a supervisor and having to explain things a half dozen times we got the refund for the original sample we were sent "FREE OF CHARGE" when we received all the awards the boxes were so over stressed with unnecessary packaging that the corners all split. We are going ahead and giving them to our customer after engraving them with some touchup's to make them more presentable. I am unsure at this time whether we will be continuing to order from your business. Edit to add regarding reply: we were dealing with an employee on the phone not doing an online order each step of the way a different employee who passed the buck onto the next one.

1 de junho de 2025
logótipo da Able Recognition

Resposta da Able Recognition

Thank you, Pat and Mike, for your feedback. We regret the confusion and frustration surrounding your initial sample and follow-up order. To clarify, sample requests must be processed through our sales team—not placed directly through the website—as online orders are treated as standard purchases and are automatically charged when they ship. There was no unauthorized or improper charge made; it was simply a result of using the standard checkout process.

We’re glad the issue was ultimately resolved and that a refund was issued for the sample. Regarding the packaging, we use extra protective material to safeguard the glass during transit, but we understand your concern and will review this with our shipping team. We appreciate your feedback and hope to earn your continued trust moving forward.

Classificada 2 em 5 estrelas

Communication when I had a question was…

Communication when I had a question was dreadful, process was unclear and when I asked for an updated proof the person responding was dismissive and rude.
One of the products (wave globe) is beautiful and well worth the money. The other (glass plaque) for the same price was about 1/4 the size it appeared to be in the picture and was not worth the money asked competitively. I would be hesitant to order from this business again mainly due to terrible customer service!

30 de maio de 2025
logótipo da Able Recognition

Resposta da Able Recognition

Thank you for your feedback. We’re glad to hear you were pleased with the Wave Globe and appreciate your comments on its quality. We're sorry to hear that your experience with the proofing process and communication didn’t meet expectations. Our proof portal is designed to ensure accuracy and efficiency, but we understand it may feel unfamiliar at first.

We also strive to provide accurate product images and dimensions on our site, and we regret if the size of the glass plaque felt different than expected. We appreciate your input and will continue working to improve clarity and service throughout the ordering process.

Our Customer Service manager has tried to get in touch with you to see what we can do to make things right, but we have not heard from you after multiple attempts. We are always here for you. Reach out at any time.

Classificada 4 em 5 estrelas

Product was very good quality

Product was very good quality, better seeing, holding, displaying it in person vs in photos only. The award received many compliments. The associate assisted with the wording and logo work and was very helpful. The only reason this is not 5 stars is that the award arrived with two scratches on it.

21 de maio de 2025
Classificada 5 em 5 estrelas

CTBC Annual Awards Trophies

We use Able Recognition every year for our annual awards trophies, and they consistently deliver excellent service. Shipping is always fast, quotes come quickly, and the proofs are accurate and prompt. The trophies perfectly match our branding—we truly hope they never get discontinued. Thank you to the entire team at Able Recognition, and a special shoutout to our Account Executive, Jake Marcotte, for making the process seamless. Five stars!

13 de maio de 2025
Classificada 1 em 5 estrelas

Well I don't want to even give one…

Well I don't want to even give one star. We had an exceptional scenario, where we needed 5 additional rewards. We request to pickup instead of shipping as we didn't have the luxury of time for shipping as the location was just 15 minutes away. Nevertheless, I was told that these are the strict guidelines and asked for hefty additional fees to handle expedited. We ended are having the award function without the awards.

28 de abril de 2025
logótipo da Able Recognition

Resposta da Able Recognition

Kumar, while we regret that your awards weren’t ready in time for your event, we must respectfully clarify the circumstances. From the start, our team worked closely with you to outline the required production timelines and available rush services to meet your tight deadline. These services involve dedicated resources and are priced accordingly to prioritize production without compromising quality.

You chose to proceed without selecting those expedited options and, despite clear expectations, later demanded a same-day turnaround without additional fees—something we simply could not accommodate without impacting other clients and staff. Our team remained professional throughout, even under undue pressure and threats of negative reviews.

We stand by our commitment to fairness and quality service for all customers, and while we accept your review, we cannot compromise the integrity of our process or team to meet unrealistic demands.

Classificada 5 em 5 estrelas

Director

We contiue to stay with Able, primarly becasue of Aaron's support. He does a great job of following through on the entire process.

28 de abril de 2025
Classificada 3 em 5 estrelas

A bit of back and forth

The online experience is good and the people I've connected with have been helpful. I have noticed, though, that it takes at least 3 or 4 trys with getting the mockup/proof correct. I can't quite figure out where the disconnect is.

10 de abril de 2025
logótipo da Able Recognition

Resposta da Able Recognition

Thank you, Debbie, for your feedback. We’re glad to hear you had a positive experience with our team and found our online platform helpful. We apologize for the delays during the proofing process—after reviewing the proof portal, it appears there was some confusion with the files being supplied to us, with logo files being provided instead of the layout files desired. We appreciate your patience throughout and are always here to help guide the process more smoothly. Thank you again for your business and your input!

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