ABTA Travel Insurance Opiniões 

1373
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Reasonably priced insurance for what's included. I bought single trip worldwide and it was more competively priced than other quotes I got. (Hopefully I won't need it,but better safe than sorry I gu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Used this company last year and the price was very good compared to other companies, had a missed port on our cruise and was paid promptly, Would highly recommend to other people, quick and easy to f... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I had to be transferred to another operative to pay and was cut off and they had to ring back. I am still waiting for a paper copy of the documents to be posted to me The whole process was slow but... Ver mais

Classificada 5 em 5 estrelas

Quick web application and repsonse. Not the cheapest but not the most expensive either and a good policy although i hope not to have to use it.

Informações sobre a empresa

  1. Companhia de seguros de viagem

Sobre ABTA Travel Insurance

Escrito pela empresa




Visit our website Contact us

ABTA Travel Insurance

ABTA Travel Insurance is travel insurance product from ABTA and is underwritten by Inter Partner Assistance S.A. part of the AXA Group.

Keep your plans on track with ABTA Travel Insurance.

It offers:

  • Up to £10m medical cover per person, including Covid-19 medical expenses while on holiday providing customers aren’t travelling against FCDO or medical advice*
  • Cancellation cover
  • 24/7 emergency helplines
  • Easy online medical screening process.

*Terms and conditions apply.

ABTA Travel Insurance also provides you with a reassuring range of benefits as standard that some other insurance providers don’t or will charge extra for – including:

  • Free access to an online English speaking doctor via the Doctor Please app
  • Missed connections cover
  • Cruise cover
  • Over 120 sports and activities covered.

About us

ABTA Ltd is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to arrange general insurance contracts as an intermediary.


The insurance is underwritten by Inter Partner Assistance S.A. Inter Partner Assistance S.A. is authorised and regulated by the National Bank of Belgium, with a registered head office at Boulevard du Régent 7, 1000 Brussels, Belgium. Authorised by the Prudential Regulation Authority (firm reference number 1035181). Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Inter Partner Assistance S.A. UK branch office address is 106-118 Station Road, Redhill, RH1 1PR. Inter Partner Assistance S.A. is part of the AXA Group.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
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Respondeu a 90% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1373)

193 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Could do better

I had to be transferred to another operative to pay and was cut off and they had to ring back.
I am still waiting for a paper copy of the documents to be posted to me
The whole process was slow but I understand you have to ask the questions
Operative had a heavy accent which was difficult to understand

14 de setembro de 2026
Classificada 1 em 5 estrelas

Double price increase

I put one star because I was surprised with the cost increase. From September 2025 to September 2026 the price increased by 100% for the same single family trip to Tenerife and this year it’s Furteventura. So geographically it’s the same area, same month.I understand increase in 10-20, even 30% but not double price.

13 de setembro de 2026
logótipo da ABTA Travel Insurance

Resposta da ABTA Travel Insurance

Thank you for taking the time to leave a review.

We're sorry to hear that you were disappointed with the price of your travel insurance. Premiums are calculated using a range of factors and can vary between customers and from year to year depending on individual circumstances and the cover selected.

As we cannot discuss personal policy details in a public forum, we'd welcome the opportunity to review your concerns if you contact our customer service team directly on 0203 093 0767 with your details.

Thank you for your feedback - the ABTA Travel Insurance team

Classificada 1 em 5 estrelas

Unresponsive

11 de setembro de 2026
logótipo da ABTA Travel Insurance

Resposta da ABTA Travel Insurance

Thank you for taking the time to share your feedback.

We're sorry to hear that your experience did not meet your expectations. Providing a high standard of service is important to us, and we'd like the opportunity to understand what happened and investigate your concerns further.

As we're unable to identify individual cases from a Trustpilot review, please contact our customer service team directly on 0203 093 0767 with your details and a brief summary of your experience.

We'll be happy to look into this for you.

Thank you for bringing this to our attention - the ABTA Travel Insurance team

Classificada 4 em 5 estrelas

Straight forward.

Easy to set up. Friendly helpful people on the phone.

6 de setembro de 2026
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Resposta da ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Classificada 5 em 5 estrelas

Used this company last year and the…

Used this company last year and the price was very good compared to other companies, had a missed port on our cruise and was paid promptly,
Would highly recommend to other people, quick and easy to fill in online

30 de agosto de 2026
logótipo da ABTA Travel Insurance

Resposta da ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Classificada 4 em 5 estrelas

The sales webpage works well

The sales webpage works well, as does the payment page. I was able to upgrade my insurance when I opted for a cabin upgrade. Whether this is good insurance or not I can't say and hope not to find out!

29 de agosto de 2026
logótipo da ABTA Travel Insurance

Resposta da ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Classificada 5 em 5 estrelas

Cruise travel insurance

I had previously taken out travel insurance with ABTA and decided to do the sane again. It was very easy to apply for once you looked through the options that were offered. Good for cruise travel.

27 de março de 2026
logótipo da ABTA Travel Insurance

Resposta da ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Classificada 5 em 5 estrelas

Reasonably priced insurance for what's…

Reasonably priced insurance for what's included.
I bought single trip worldwide and it was more competively priced than other quotes I got.
(Hopefully I won't need it,but better safe than sorry I guess!)

26 de agosto de 2026
logótipo da ABTA Travel Insurance

Resposta da ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Classificada 5 em 5 estrelas

Very simple and fast process

Very simple and fast process, even when required to explain medications. Also great value compared to most insurers.

19 de agosto de 2026
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Resposta da ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

Classificada 5 em 5 estrelas

Great Choice

This is the first time we have used ABTA Travel insurance. This popped on a search and proved to be excellent. The medical sreening was excellent simple to use and add information, best I have used, straight simple no problems. Planty of choice and levels of cover. Very good prices. Overall a great choice. Lets hope its not needed.

25 de agosto de 2026
logótipo da ABTA Travel Insurance

Resposta da ABTA Travel Insurance

Many thanks for your review - The ABTA Travel Insurance team

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