They couldn't supply the part I needed to repair my old Garmin GPS unit but suggested phoning Garmin to see if they could supply a spare, which they could. Great suggestion. Thank you for your help.... Ver mais
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Leia as opiniões dos outros
Exactly what I wanted. Garmin Portable Friction Mount, worked well and soon moulded to my dashboard, VW Sharan. I would certainly order from them again. Terry
A empresa respondeu
3 or 4 years ago the contacts in the mini USB connector of my Samsung satnav's TA20 traffic antenna cable were worn out. The satnav itself was already a few years old but still worked perfectly. At t... Ver mais
A empresa respondeu
ActiveGPS are very efficient & very helpful as a supplier. I highly recommend them as a tech provider, with great product knowledge, the delivery was perfect, regular updates via email to me, easily &... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
ActiveGPS.co.uk first launched on 31st March 2005, marking the beginning of our journey as a dedicated online retailer for GPS and satellite navigation products. More than two decades later, we remain incredibly grateful to the many customers across the UK and around the world who have trusted us with their purchases. Your support is genuinely appreciated. Our e‑commerce store serves both consumers and businesses, offering a comprehensive range of GPS‑based products, accessories, and maps. We proudly stock leading brands including Garmin, TomTom, BlackVue, Mio, Snooper, and Road Angel. We specialise in satellite navigation (sat nav) and GPS (Global Positioning System) technology. Our product range includes devices and accessories for cars and vans, motorcycles, trucks/HGVs, motorhomes, and caravans. We also supply a wide selection of GPS‑enabled equipment such as speed camera detectors, dash cams, handheld GPS units, marine chartplotters, and fishfinders. ActiveGPS.co.uk is a trading subsidiary of Active Alliance Limited. Company Registration Number: 05200677 VAT Number: GB 834 2222 57
Informações de contacto
47 Caverstede Road, PE4 6EX, Peterborough, Reino Unido
- 01733 777623
- sales@activegps.co.uk
- www.activegps.co.uk
4,9
Excelente
477 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Great service
Great service. My order was processed very quickly and arrived as expected a couple of days later
4 de outubro de 2023
Resposta da ActiveGPS
Fantastic to read that you received great service from us and that your order was processed very quickly and was delivered as expected a couple of days later. Thank you for your order and taking the time to leave a TrustPilot review.
Competitively priced product delivered…
Competitively priced product delivered quickly.
25 de setembro de 2023
Resposta da ActiveGPS
Thank you for your order and taking the time to leave a TrustPilot review. We are pleased to read that you found our prices to be competitive and that you received your ordered quickly from us.
Really easy process
Really easy process, well priced and accurate delivery with good communication
22 de setembro de 2023
Resposta da ActiveGPS
We are pleased you found our online order process to be really easy. We are also pleased to read that you received good communication from us and accurate delivery. Thank you for your order and taking the time to leave a TrustPilot review.
Buying
A very professional company knew the product very well, would highly recommend them, great service.
20 de setembro de 2023
Resposta da ActiveGPS
We are nearing 20 years of trading of ActiveGPS. Thank you for calling us out as a "very professional company" and knowing the products we sell very well. Thank you for your order and taking the time to leave a TrustPilot review.
Seem to be working well
Seem to be working well. Brexit make prices for Belgium extra high, due to custom taxes
21 de setembro de 2023
Resposta da ActiveGPS
Unfortunately, we cannot control the taxes that our customers pay when orders are sent from the UK into mainland Europe. We are delighted that your purchase "seem to be working well" for you. Thank you for taking the time to leave a TrustPilot review.
Prompt and efficient service
Very happy with the prompt and efficient service thank you.
19 de setembro de 2023
Resposta da ActiveGPS
That's fantastic to hear that you are very happy with the prompt and efficient service that you received from ActiveGPS. Thank you for taking the time to leave a TrustPilot review.
Works perfectly.
The Garmin satnav parts arrived promptly, well packaged and were a competitive price. A happy customer!
18 de setembro de 2023
Resposta da ActiveGPS
We are very pleased to hear that you are a "happy customer" and that you found our prices to be competitive and your order was well packaged. Thank you for taking the time to leave a TrustPilot review.
Resposta da ActiveGPS
We are delighted to hear you are pleased with your purchase and that you received fast delivery from us. Thank you for taking the time to leave a TrustPilot review.
Very quick delivery
12 de setembro de 2023
Resposta da ActiveGPS
We are pleased to hear you received your order very quickly from us. Thank you for taking the time to leave a TrustPilot review.
Great service and quick delivery,
Great service and quick delivery,
Kept me informed of the progress right to delivery 👍
11 de setembro de 2023
Resposta da ActiveGPS
Thank you for taking the time to leave a TrustPilot review. We are pleased to hear that we provided you with a great service, quick delivery and kept you informed of your order/delivery status.
Clear Great people.response and very helpful staff
Clear response and very helpful staff.
Assisted in arranging for me to pickup new battery late Friday a,noon. Standard of service other companies should aim to provide.
7 de setembro de 2023
Resposta da ActiveGPS
Thank you for taking the time to post such a positive, glowing TrustPilot review for ActiveGPS. We were pleased that we could facilitate the collection of your order from Leicester enabling to use it during the weekend.
Easy to order and quick delivery
5 de setembro de 2023
Resposta da ActiveGPS
We are pleased to read that you found our website "easy to order" and that you received "quick delivery" from us. Thank you for taking the time to post a TrustPilot review.
My Mistake
Ordered a replacement traffic cable for Garmin Nuvi.
Subsequently discovered that Trafficmaster provider was no longer active. Supplier did not advise me. So, my mistake and my original cable was still OK
4 de setembro de 2023
Resposta da ActiveGPS
After reading your review we put the direct question to Garmin. Garmin confirmed: "The customer will be able to receive traffic information when using the GTM 36 cable. Garmin offers traffic avoidance on “LMT/MT” Garmin sat navs via RDS-TMC. RDS-TMC (Radio Data System – Traffic Message Channel) works over the traditional analogue FM radio to inform you of delays and alternative routes". Did you already own a GTM 36? What was your original cable?
Fast delivery time and well packaged
28 de agosto de 2023
Resposta da ActiveGPS
We aim to package all goods with sufficient packaging to ensure they arrive with our customers' in the same condition in which they leave us. Thank you for acknowledging this fact and writing a TrustPilot review.
Fast and efficient…would buy again.
28 de agosto de 2023
Resposta da ActiveGPS
That is fantastic to read that you would buy from us again. Thank you for leaving a TrustPilot review.
Helpful advice and fast delivery.
Very helpful customer service in identifying replacement parts and quick delivery.
31 de agosto de 2023
Resposta da ActiveGPS
Thank you for leaving a TrustPilot review. We are pleased to read we provided you with "helpful customer service" and "quick delivery" of your order.
After purchasing a power lead for my…
After purchasing a power lead for my Garmin I found the lead faulty. Active GPS don't take the returns for the product they sell and hand over all warranty work back to Garmin UK . If I had know this I would have bought elsewhere. Absolutely no help whatsoever to resolve the issue and Garmin are just as useless. Two weeks after contacting Active GPS they seem to have washed their hands of it and just let Garmin deal with it . I would definitely not purchase anything from them again and I will try to find a seller who actually stands over the product they sell. The fact of the matter is that almost two weeks on there has been no progress to fix or replace the lead . shocking poor service from the seller and Garmin and I will definitely be letting everyone who i know that rides motorbikes the poor quality and service from both parties !!
25 de agosto de 2023
Opinião espontânea
Resposta da ActiveGPS
Your review is factually inaccurate. We do accept returns, however your return was for repair and/or replacement of the Garmin power lead which you suspected to be faulty. We confirmed to you that we do not have testing facilities for this hardwire power cable. The Garmin power lead would ultimately need to go to Garmin for testing and a repair or more likely a replacement would then issued. During the course of the four emails that we sent to you regarding this issue we confirmed two options to you. You could either send the cable directly to Garmin, which Garmin themselves (as the manufacturer) offered you or return the power lead back to ourselves to be sent to Garmin for testing and repair/replacement. You have so far opted to send the power lead back to Garmin. Our offer to send the lead back to ourselves for repair/replacement (as required) still stands. If you would like to use this option please reply to the last email we sent to you dated 1st September 2023.
Resposta da ActiveGPS
We are pleased that you found ordering online via our website to be easy and that you order was delivered on time. Thank you for taking the time to leave a TrustPilot review.
Fast delivery highly recommended
24 de agosto de 2023
Resposta da ActiveGPS
Thank you for your TrustPilot review. We are please that we are "highly recommended" and that you received your order via fast delivery.
Resposta da ActiveGPS
We are pleased to read that your experience of ActiveGPS was "Good communication, price good, easy website". Those attributes and a more are cornerstones of what we strive to provide our customers. Thank you for taking the time to leave a TrustPilot review of your experience buying from ActiveGPS.co.uk.
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