Advance Vauxhall Opiniões 

Resposta da Advance Vauxhall

15/08/2025

Dear Leonie
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had such a smooth and positive experience—from finding your new car online to driving it home just a few days later.

Shaq will be especially pleased to know he made the process easy and supported you even after the sale—he’s a valued member of our team, and your feedback means a lot.

Enjoy your new car, and if you ever need anything in the future, don’t hesitate to reach out.

Best regards,
The Customer Care Team

Resposta da Advance Vauxhall

13/08/2025

Dear Alice
Thank you so much for your amazing review! We're thrilled to hear that Shaq made your first car-buying experience such a positive and stress-free one. He truly takes pride in providing a friendly, no-pressure approach and making sure every customer feels heard and respected — so it's great to see that come through in your experience.

We'll be sure to pass your kind words on to him — they’ll mean a lot. Enjoy your new car, and if you ever need anything in the future, we’re always here to help.

Thanks again for choosing us and recommending Shaq! 🚗💫

Best regards,
The Advance Vauxhall Customer Care Team

Resposta da Advance Vauxhall

8/08/2025

Dear Denise
Thank you so much for your kind words and for taking the time to share your experience with Advance Motors, Watford. We're delighted to hear that Shaquoi Richardson made your car-buying journey such a positive one.

Going the extra mile—quite literally, in this case!—is exactly the level of service we aim to provide, and it's wonderful to know that Shaquoi’s dedication and attention to detail made a lasting impression.

We hope you’re enjoying your new car, and if there's ever anything more we can do for you, please don’t hesitate to get in touch.

Warm regards,
The Advance Motors Team

Resposta da Advance Vauxhall

5/08/2025

Dear Samuel
Thank you so much for taking the time to leave such a wonderful review!

We’re absolutely thrilled to hear about your positive experience with Ricky Sunil at Advance Vauxhall. Ricky prides himself on delivering a friendly, honest, and pressure-free experience, so it’s fantastic to hear that his dedication to genuine customer care came through during your visit.

Your kind words about his patience, thorough explanations, and top-notch service mean a great deal to both Ricky and the entire team. We truly believe car buying should be smooth and enjoyable, and we're glad Ricky helped make that a reality for you.

We hope you’re loving your new vehicle, and please don’t hesitate to get in touch if there's anything else we can help with in the future.

Best regards,
The Advance Vauxhall Team

Resposta da Advance Vauxhall

5/08/2025

Dear Paul Smith

Thank you so much for your continued loyalty and for taking the time to share such a thoughtful review!

We’re delighted to hear that you’ve had consistently positive experiences with us over the years, both for purchasing cars and servicing. It’s especially great to know that your recent car purchase with Ahmad Khan and Martin Diep was handled with the care, honesty, and professionalism we strive for.

Ahmad and Martin will be so pleased to hear your kind words — they always aim to make the process smooth and transparent, and it’s wonderful to know they made your experience enjoyable.

We truly appreciate your recommendation and look forward to continuing to support you with all your motoring needs in the future.

Best regards,
The Advance Vauxhall Watford Team

Resposta da Advance Vauxhall

29/07/2025

Dear Neil
Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a positive and stress-free experience with Ahmed. At Advance Motors Watford, we pride ourselves on honest and transparent service, so it's great to know that came through. Enjoy your new car, and we hope to see you again in the future!
Take Care
The Customer Care Team

Resposta da Advance Vauxhall

29/07/2025

Dear Brooke
Thank you for the great review! We really appreciate your recommendation – and Ahmed will be glad to know he made such a strong impression! Always here if you need anything in the future. Enjoy the new wheels!
Take Care
The Customer Care Team

Resposta da Advance Vauxhall

21/07/2025

Dear Richard

Thank you so much for your wonderful review and for taking the time to share your experience with Advance Vauxhall Romford.

We’re absolutely delighted to hear that your first visit left such a positive impression. Niranjan Kurmi and Karen Swainsbury, along with the rest of our team, will be so pleased to know their service and support made a real difference. We take pride in clear communication and genuine customer care, so it's fantastic to hear that the updates, friendliness, and attention to detail stood out to you.

We’re truly grateful for your trust and kind recommendation, and we’re thrilled to hear that you’ll be returning to us for your future servicing needs.

Thank you again, Richard – we look forward to welcoming you back and continuing to provide the service you deserve.

Warm regards,
The Advance Vauxhall Romford Team

Resposta da Advance Vauxhall

21/07/2025

Dear Julie
Thank you for your kind review!

We’re so pleased to hear that your experience with us was smooth and helpful. It’s great to know our team could assist with everything from answering your questions to sorting out your insurance and tax, making the handover nice and easy.

We really appreciate your recommendation and hope you enjoy every mile in your new car!

Best regards,
The Advance Vauxhall Team

Resposta da Advance Vauxhall

21/07/2025

Dear Sandra
Thank you so much for taking the time to share your fantastic feedback!

We’re thrilled to hear that your first car-buying experience was such a positive one, and even more so that Martin Diep made it smooth, enjoyable, and stress-free. It’s great to know that his friendly, professional, and customer-focused approach left such a strong impression — he truly is a valued member of our team.

We’re also delighted to hear your parents will be visiting us soon — we look forward to welcoming them and providing the same level of service that made your visit so special.

Thank you once again for your kind words and for choosing Advance Vauxhall. Enjoy every moment with your new Corsa!

Warm regards,
The Advance Vauxhall Team

Resposta da Advance Vauxhall

21/07/2025

Dear CC
Thank you so much for your brilliant review!

We’re absolutely delighted to hear about your positive experience purchasing the Vauxhall Mokka with Ahmed at Advance Vauxhall Watford. It’s fantastic to know that he made the process smooth, informative, and enjoyable from start to finish — without pressure, just genuine care and commitment.

Your kind words about Ahmed’s professionalism, attention to detail, and exceptional aftercare truly mean a lot. We believe in creating lasting relationships, not just one-time sales, and we're so pleased that came across in your visit.

Thank you once again for your recommendation — it’s the highest compliment we could receive. We wish you many happy miles in your new Mokka, and if you ever need anything in the future, Ahmed and the team will be here to help!

Warm regards,
The Advance Vauxhall Watford Team

Resposta da Advance Vauxhall

16/07/2025

Dear Gary
Thank you so much for your kind review! We're thrilled to hear that you're happy with your new Vauxhall Vivaro and that Martin was able to make the whole process smooth and straightforward for you.

Your satisfaction means a lot to us, and we truly appreciate you choosing Advanced Motors. If you need anything in the future, don’t hesitate to get in touch. Enjoy your new van!

Best regards,
The Advanced Motors Team

Resposta da Advance Vauxhall

11/07/2025

Dear Noah
Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our Romford branch and that Ricky was able to support you every step of the way. We'll be sure to pass along your feedback to him – it’ll mean a lot! Enjoy your new van, and if you ever need anything else, we're here to help.
All the best,
Take Care
The Customer Care Team

Resposta da Advance Vauxhall

10/07/2025

Dear Randal
Thank you so much for your kind words! We're thrilled to hear that Ahmed was able to assist you so well. He's truly a valued member of our team, and we'll be sure to pass along your lovely feedback. If there's anything else we can help you with, don't hesitate to reach out!
Take Care
The Customer Care Team

Resposta da Advance Vauxhall

8/07/2025

Dear Glenn
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Shaq. He truly prides himself on offering honest, friendly, and pressure-free service, so it's fantastic to know that came through during your visit. We're also glad you found our selection of cars in great condition and the team welcoming.

We'll be sure to pass on your kind words to Shaq – he’ll really appreciate them. If there's anything else we can help with in the future, we’ll be more than happy to assist.

Best wishes,
The Advance Vauxhall Team

Resposta da Advance Vauxhall

8/07/2025

Thank you for your kind review! We're glad to hear Arjun provided you with great service and handled everything professionally. We'll be sure to pass along your feedback to him. We look forward to welcoming you back in the future!

Best regards,
The Advance Team

Resposta da Advance Vauxhall

8/07/2025

Dear Alan Reeves
Thank you so much for your kind review! We're really pleased to hear that Ahmed was able to support you so well throughout the process, especially with the added challenge of buying from a distance. It's completely understandable to feel hesitant about purchasing a car without seeing it in person, so we're delighted to know you felt confident and are happy with your new vehicle.

We'll be sure to pass on your thanks to Ahmed — he’ll be thrilled to hear your feedback. If you need anything in the future, we’re only a call or message away.

Best regards,
The Advance Vauxhall Team

Resposta da Advance Vauxhall

8/07/2025

Dear A Jacobs
Thank you so much for your kind words and fantastic review! We're absolutely delighted to hear that your experience with Shaq and the wider team at Advance Watford was such a positive one. It's great to know that the process felt easy and stress-free, and that you felt supported and well-informed throughout. We’ll be sure to pass on your lovely feedback to Shaq, his manager, and our admin team — it means a lot to everyone involved.

We're also thrilled to have earned your trust not only for your new purchase but for future services as well. Enjoy your new car, and don’t hesitate to reach out if there's anything else we can do for you!

Warm regards,
The Advance Team

Resposta da Advance Vauxhall

15/07/2025

Dear Matt Wilson

Thank you for taking the time to share your feedback, and we’re genuinely sorry to hear about your disappointing experience following your visit to our Watford branch in February.

We sincerely apologise for the issues you’ve described — especially concerning the overfilling of fluids, the missed brake pad advisory, and the failed Aircon leak check. We understand how frustrating it must be to face unresolved problems after spending a significant amount with us, and we regret that your follow-up emails have not received a response. That’s not the level of service we aim to provide.

Regarding the Aircon service, we appreciate your concern. Leak detection is a standard part of the process, and if a leak was missed and the gas leaked out within 24 hours, that is something we need to investigate further. Similarly, overfilling fluids is not acceptable and should have been picked up during the quality check.

We would like to make things right and investigate this matter properly, including why your complaint wasn’t acknowledged. Please reach out to us directly at info@email.advancevauxhall.co.uk with your registration, and we’ll escalate this internally to ensure a full review and response in writing, as originally requested.

Once again, we apologise for the inconvenience caused and appreciate your patience.

Kind regards,
Advance Customer Care Team

Resposta da Advance Vauxhall

3/07/2025

Dear Barbara
Thank you so much for your kind words! We're thrilled to hear that Martin Diep provided you with such a pleasant and stress-free experience. As a Sales Executive and Motability Specialist, Martin takes great pride in offering helpful and supportive service, and your feedback truly means a lot. We’ll be sure to pass along your lovely comments. If there’s anything more we can do for you, please don’t hesitate to reach out!
Take Care
The Customer Care Team