logótipo da AFC Home Warranty
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AFC Home Warranty Opiniões 

537
•
TrustScore: 4 em 5

3,9

Companhia de seguros de habitação
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I only joined your company yesterday, and look forward to a long and financial secure relationship. I have had two previous companies and would not care to rejoin either of them. I hope this will n... Ver mais

Classificada 1 em 5 estrelas

Terrible coverage. If you pay it take 6-8 weeks to get reimbursed. They don’t replace appliances the pro rate them based on age which for a six year old washer was 140 dollars on repair or replac... Ver mais

Classificada 5 em 5 estrelas

Excellent customer service, and the plan is perfect for my house, with low prices, a small down payment, followed by low monthly payments, which impresses me the most. My warranty is for 3 years, but... Ver mais

Classificada 5 em 5 estrelas

Richard Clemons was a great representative and after talking with him, I jumped ship from American Home Shield who I have had for over 14 years. I am happy and hopeful to have joined AFC Home Warrant... Ver mais

Informações sobre a empresa

  1. Companhia de seguros de habitação

Escrito pela empresa

For almost two decades, America’s First Choice Home Warranty has protected homeowners against unexpected and costly repair bills when systems and appliances in their homes break. Bringing savings and peace of mind to homeowners is our number one goal, and our home warranty plans deliver. When systems or appliances fail in your home, simply call or request service online and AFC takes care of the rest. We’ll schedule the repair professional (you may also use a professional of your choice) and cover the cost of repair or replacement.* After that, we’ll guarantee the repair for the life of your plan. AFC covers all of your home’s essential systems and appliances, from HVAC, electrical, and plumbing systems to kitchen and laundry appliances to home electronics and more. We even cover outdoor sewer and water supply lines. And with so many items that could need repair, you can use your warranty plan as often as needed to keep your home running smoothly. With thousands of pre-vetted technicians in our nationwide network, AFC brings quality, efficiency, and savings to the table when you need us. That lets stop worrying about household repairs so you can focus on, well, living your life. *Limitations and exclusions apply.

Informações de contacto

3,9

Bom

TrustScore: 4 em 5

537 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 13% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(537)

265 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Failure

Ittook8daystogetarepairpersontomy house.
He wasn't sure what was wrong
He went back to order 3 items.
Never heard from him again.
Had a different person arrive about 4-5 days later.
He said 2 of the items were working fine.
He tried to order the 3rd part and it wouldn't allow him blaming the failure of a spring on us.
I lost everything in my refrigerator and freezer.
You're lucky this review is a 2.

21 de fevereiro de 2026
Classificada 1 em 5 estrelas

RUN, not the company it claims to be

This company is not what it claims. I have tried twice to submit legitimate claims, and both were declined. I even used their technicians. One of which just stopped showing up after he tried to upsell me on the repair.

2 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Have not received policy or any…

Have not received policy or any information regarding my warranty. Sent request to contact me no response. The policy will not be renewed

11 de agosto de 2025
logótipo da AFC Home Warranty

Resposta da AFC Home Warranty

Hi there, thank you for sharing this and we are sorry for the confusion and frustration.

Your review request was triggered automatically as part of our standard onboarding process, and it looks like there was a delay in the delivery of your policy documents. That is not the experience we want for our customers, and we appreciate you bringing it to our attention.

We would like to make this right by confirming your coverage details, ensuring your paperwork is delivered, and addressing your non renewal request if that is your preference. Please reach out to us directly at info@afchomeclub.com
, and our team will be happy to help right away.

Thank you for giving us the opportunity to resolve this.

Regards,
AFC Home Warranty

Classificada 5 em 5 estrelas

Jesse was AWESOME

Jesse was AWESOME. In the Webster dictionary for Customer Service there should be a picture of her. This was a GREAT investment for my future warranty plans.

13 de fevereiro de 2026
Classificada 1 em 5 estrelas

Worst company ever

Worst company ever, they lied, and after you bring it up, they don't hide it. They do not replace anything, and if they reimburse, you only get a portion like 20%. I made the mistake of signing with them, but it was the worst mistake. run

12 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely terrible experience.

Please read the service requests I submitted from September 2025 until January 2 when I canceled.
A "senior customer service" person named Mary Boy sent an email which I responded to. I never received a response from her. I raised several issues with her that were evidently ignored. I joined AHS in 2018 with no problems. Now I am done.
Again please research my file. It boils down to: 5 visits over 3 months and an ice dispenser cannot be fixed? Sounds like poor management or FRAUD!

Thank you

2 de janeiro de 2026

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