If it was possible to say 0 stars I would. Their service is appalling. I have had customers walk out and demand refunds because their cleaning is so bad. When you show them photos of how their clean... Ver mais
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Leia as opiniões dos outros
I just want to say how impressed I am with the prompt and no hassle approach to customer service these guys have! I have a WhatsApp group with them and there’s always and operative on hand to deal... Ver mais
The communications were good but the quality and cleanliness of the laundry rental products was like a bad joke! When the initial delivery arrived we thought we'd been sent a bag of dirty laundry inst... Ver mais
I haven't needed anyone else to help Me run my holiday let in London- they always try and help me out when I get stuck for last minute cleaning and changeover and are always available when I need the... Ver mais
Informações sobre a empresa
Informações de contacto
Kingsbury Works, Kingsbury Road, NW9 8RW, London, Reino Unido
- www.airlinen.co.uk
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing service
Amazing service. Nothing is too much of a trouble. Best prices and good product.
I would like to say a special thank you…
I would like to say a special thank you to Nicholas and the rest of the team at Airlinen! We have been using their services over the last few years and have never experienced any issues. Exceptional service, communication and highly looking forward to continuing to work alongside one another in the future.
5 star service - makes running short term lets a breeze!
I haven't needed anyone else to help
Me run my holiday let in London- they always try and help me out when I get stuck for last minute cleaning and changeover and are always available when I need them. Cleaning quality is excellent and linen hire service makes hosting short term guests a breeze. Thank you Airlinen!
Forward-thinking business
Forward-thinking business, great service. Can always rely on Airlinen for a turnaround, friendly team too!
Highly recommended, great service
We have been using Airlinen for our short-let linen supply since December 2017, which says a lot about our experience! We're very happy with the customer service of their ops team, drivers and accounts team. The the quality of their product is good, and they are quick to rectify any issues. They really aim to be pleasant and helpful, and their communication is great. Highly recommended!
The best cleaning service in town
The best cleaning service in town. Always reliable. Always helpful. Always professional. Always clean!
Cleaner stole 'Nest Heating Thermostat'
Cleaner stole 'Nest Heating Thermostat' from property and fly tipped rubbish bag on a neighbours property. Airlinen were provided with extensive details and pictures yet were non responsive and not willing to investigate. Their arrogant response was 'take it to the police' and provide CCTV footage.
Airlinen went to great lengths to get this review removed. Trust pilot has reviewed documentation and validated the review. Other reviews of "airlinen' are not validated (so are possibly by airlinen affiliates).
TRUSTPILOT VERIFICATION INFORMATION:
Hi Cindy Ledgerwood,
Thanks for taking the time to review "airlinen.co.uk" on Trustpilot.
"airlinen.co.uk" has flagged your review because they don't believe you've had a genuine experience with them. Please help us verify your review by sending us documentation showing your buying or service experience with airlinen
TRUSTPILOT
Thanks for providing us with documentation showing your experience with "airlinen.co.uk"
We’ve now labelled your review “Verified”! To see it, log into your Trustpilot account

Resposta da Short Let Replenishment
Lovely customer service
Lovely customer service.
Delivery always on time.
Highly recommend them!
I would like to start by saying how…
I would like to start by saying how happy i am with the cleaning services.
Always on time ,friendly and quick, amazingly clean place.
Great quality linen and some of they’re products that you can purchase are actually very helpful
Started using these guys for linen hire…
Started using these guys for linen hire for my airbnb property in London, great service and team - highly recommended!
Great service
Great service and quality products. I have found Airlinen to be really reliable, the team are really helpful and the price really competitive. Highly recommend.
Great service
Great service, I am so pleased I found Airlinen. The team are so helpful and provide a great service! My guests are always so happy. 5*
Fantastic Company who offer an…
Fantastic Company who offer an invaluable service. Their offering makes my life so much easier and the team are a dream to deal with. Thank you for everything you have done and continue to do to support my business.
Great service, reliable management
Great service by the team. I have had the pleasure of working with them for my linen and cleaning changeover for my Airbnb vacation rental. Truly appreciate your services and look forward to doing further business in the future.
The one stop shop!
After trying out various linen suppliers for our short let properties in London, Manchester and Dublin we finally found AirLinen. They understand and know the short let industry inside out. Beside high quality linen, towels and cleaning services you will find a quick and assertive ops team to deal with too. I could not recommend them highly enough!
Airlinen drivers and operators are helpful, linen and towels are nice.…
Airlinen drivers and operators are courteous, patient, and helpful. The platform is user friendly and effective, the linen are nice and the price is great. Highly recommended!
Dynamic & humble company
Dynamic company which although not perfect is humble and this is more important. When apologies are given and corrections made quickly then this is a team that values its customer. It only gets better.
Airlinen solves all my problems with my…
Airlinen solves all my problems with my Airbnb properties. Clean linen and towels are a nightmare to manage. Airlinen delivers a great product, on time and at a great price. I highly recommend them.
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