AirModels Opiniões 83

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I wanted to take a moment to share my first experience with this company. It was a smooth seemless positive experience. My son is an avid fan of planes. Having long outgrown department store toy... Ver mais

Classificada 4 em 5 estrelas

Fabulous catalogue, Would highly recommend AirModels VERY honest Customer service, Quick to reply any queries, Will be using them again. Thank you Air Models, keep up the good work! 👍

Classificada 5 em 5 estrelas

The models are fantastic in every detail and even the landing gear looks brilliant. If you are thinking about purchasing any aircraft then I would definitely recommend the quality and looks. Delivery... Ver mais

Informações sobre a empresa

  1. Loja especializada em aeromodelismo
  2. Loja de hobbies
  3. Loja de material para maquetes

Escrito pela empresa

As one of the world's leading aircraft model stores, AirModels offers an unrivaled selection of premium diecast and resin replicas. Our massive inventory features a huge variety of airlines, alongside iconic military jets, fighters, and helicopters. Whether you're looking for commercial legends or tactical powerhouses, we ensure your collection reaches you safely with worldwide tracked delivery. From rare finds to hobby staples, AirModels combines expert craftsmanship with a seamless shopping experience. Elevate your display with the industry’s finest models, delivered right to your door.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

83 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent Service

Accurate description, clear user-friendly communication, secure packaging and exceptionally fast delivery to the other side of the world. Thank you, I am delighted with my purchases.

8 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

All great!

All great! They have a vast assortment of fine aircraft models. I bought an XXL version of the Virgin Atlantic 787 and I'm so happy to display it on my desk! Delivery from UK is also very fast, plus when you buy you get points to collect for discounts on future orders. Great site!

16 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The A380 model I ordered is fabulous

The A380 model I ordered is fabulous; made with real precision. It was despatched within two hours of ordering and arrived the following day.

The supply of the model was backed by good personal service which from my experience is of the best.

1 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Love the replica warthog

Love the replica warthog! It is very detailed and the quality is great! I love the size as well since I have a rather large collection and the size is perfect but doesn’t diminish the details. Will be acquiring more as time goes on!

23 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

AirModels produce great models.I have…

AirModels produce great models.I have purchased three planes now, Two extra large and one small as gifts. The quality is very good. What we would like to see is the company start to produce models with inbuilt illumination of the lights and windows. This would take the models to a whole new level whereby their display would look even more impressive. Thank you.

25 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I really like the xl beluga model

I really like the xl beluga model, excellent quality model and I cannot fault the packaging and delivery, the service has been excellent and I would love to collect all the other numbered callsigns, only have the Beluga 5 tail number available but if you had the others I would buy them in a heartbeat.

14 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Overpriced!!

Overpriced!!! The same goods are are available elsewhere for less.
Customer service is very very bad the worst I have encountered online.

6 de novembro de 2024
Opinião espontânea
logótipo da AirModels

Resposta da AirModels

Hi Jason,

I noticed that you recently posted a new review about your order from December 5, 2022, which was delivered to Ireland.

Unfortunately, due to the time of year and the shipping method chosen (Priority rather than Tracked), your parcel did not arrive in time for Christmas. As we previously informed you, An Post had the parcel available for collection. However, instead of resolving the matter with us, you initiated a bank dispute and left a Trustpilot review expressing your frustration.

We honored a full refund at the time, despite the circumstances. Given that nearly two years have passed and there has been no further interaction or purchases from you, we’re unsure why you’ve posted another review now.

We always strive to provide the best service possible, but we also ask for fairness in expectations—especially when choosing economy shipping during the busiest time of year for postal services worldwide.

If there’s anything we can do to assist you further, please feel free to reach out at support@airmodels.net. We would be happy to address any concerns directly.

Classificada 5 em 5 estrelas

Customer support is great

I didn't receive my Blackbird on time when I first ordered. Frustrated, I wrote a mail to the company's customer support team and they responded quickly, dissecting my issue to the last bit. It was tricky at first but they handled the problem professionally.

Turns out that the issue wasn't with their delivery but the customs at the airport. Now I have my bird sitting on my desk and it looks beautiful. Would definitely recommend for international deliveries.

1 de agosto de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Software problems

First it went wrong. No communication. It took too long.

After this massage I have been called by the company. They said they had technical difficulties with software. They didn’t recieved the money. Right now waiting for the package. At later time I will change the rating.

I have received the products. There are nice 👍

13 de junho de 2024
Opinião espontânea
logótipo da AirModels

Resposta da AirModels

I highly apologise for any inconvenience caused by this.

The issue here is that when you paid with iDeal, via our payment processor Stripe (One of the largest for online e-commerce), this did not create an order in our system like normal. Stripe are now aware of this issue and are ensuring this is fixed as soon as possible.

This is extremely unfortunate, however as we have now contacted you via phone, we have found this issue, and manually added your order; which has now been shipped and successfully delivered via Tracked.

We highly appreciate you editing your review now this issue has been resolved; we have alerted our payment processor of the issue and they are looking into it. It looks to be a one-off however which makes this even more unfortunate as it is extremely hard to find / keep an eye on.

I apologise for any inconvenience caused by this technical issue and I hope this hasn't put you off trying us again in the future.

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