Alfaholidays Opiniões 

5364
TrustScore: 4.5 em 5

4,6

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Classificada 4 em 5 estrelas

Booking was easy, pick ups on time, coach (3rd party) and driver were excellent. Hotel rather dated but clean - good location and staff were the very best. Good altho limited selection of evening m... Ver mais

Classificada 4 em 5 estrelas

The days out were very well thought out and the venues were all excellent in they're own way. Our driver Chris was great. Very amicable and acommodating. Hotel was dated but the staff were friendl... Ver mais

Classificada 5 em 5 estrelas

An excellent holiday to a new destination helped by the knowledge of our driver Neil. Included visits around the Island which enhanced the basic programme except the stop at Ramsey had little to add... Ver mais

Classificada 5 em 5 estrelas

Coach driver very friendly & approachable. Hotel definitely looking tired & bathroom definitely needs maintenance. Luggage labels NEVER arrived so had to make my own..was told to collect at Skelton L... Ver mais


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4,6

Excelente

TrustScore: 4.5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

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4,6

Todas as opiniões

(5364)

1154 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Staff so nice

Staff so nice, helpful and efficient. Location great. Good entertainment.
Good food. I would highly recommend.

16 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Our driver was a gem

Our driver, Tony, was a gem. Very professional with good knowledge of the area and tour stops. Very funny and we laughed a lot. He was very helpful and even helped me locate my missing suitcase on arrival at Burtonwood. (a porter had put it in the wrong bay). The tour itself was fabulous except the distillery stop which was basically a shop and cafe. We thought we'd get a look at the makings of whiskey etc. Didn't really see the point in stopping there. The hotel wasn't the best. Requested a table for two but they don't do that apparently and a 'table for two' was added on to a table for eight. We like to eat on our own so didn't enjoy that. However the food and staff were very good. Entertainment was on for 2 nights but was in the restaurant sitting at the same dinner places (with full lighting on one night). Not very pleasant. Our room was a decent size but needed more 'table top' space. We had to make tea/coffee on the same table as drying hair, charging appliances etc. No housekeeping service. Had to ask reception for fresh towels if needed. Bathroom floor was very slippy after a shower. Quite dangerous. All in all we coped for 4 nights but enjoyed the coach tour very much. Thank you Alfa holidays.

14 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Squashed ,

We were seated on the back seats 4 with middle one free until a over 20 stone male with obvious mental health issues arrived ,Totally squashed fell8w passenger complained to driver ,Told that he could leaves him and wife at the first services ,! Also rude to my wife who also complained ,a spare seat was vacant ,at front ,after more was said this useless driver told the woman she had to let one of us move to that seat ,which she said as long as it's not a man ,sexual discrimination ,so for the rest of this dire journey,the couple were separate, What a fiasco sat either side of this huge fidgeting fool with no socks on and constant smells emitted, The back seat has room for 4 only the middle needs removing for safety and comfort reasons ,As I have severe back pain ,the other man heart and breathing problems made it extremely uncomfortable ,This 20 stone passenger needed 2 seats not 1,This driver Stuart was unprofessional and rude ,all at the front heard his abuse of the complainant ,If Alfa are this bad never again ,

13 de setembro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Houses of Kent

The days out were very well thought out and the venues were all excellent in they're own way.
Our driver Chris was great. Very amicable and acommodating.
Hotel was dated but the staff were friendly and helpful.
Food was tasty and well presented, but limited for choice.
Overall a very enjoyable holiday.

14 de setembro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

“Great Little Trains Of Wales” Holiday

Our holiday “Great Little Trains Of Wales” was very enjoyable. The hotel (Hydro, Llandudno) was very comfortable, as was our room and the food also was enjoyable.
The excursions were very good except for the Llanberis Lake Railway excursion, which was much curtailed because of work around the line. The very short distance travelled on the train made it not worthwhile. An alternative outing would have been much preferable.
Our other complaint relates to the journey home. We were due to be dropped off at Dewsbury, but the coach passed quite close to our destination only to go on to Leeds Skelton Lake Services, where we were met with chaos and confusion. There was no information or indication of which feeder coach we needed to board (no signage of destinations and which stand) and the delays in sorting and transferring cases was excessive (almost an hour and a half). After all this we had to travel back again to Dewsbury.
Unfortunately, this experience has put us off any further holidays involving interchanges.

12 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Value for money views, hotel & trips.

New coastal resort to us as not been on the West coast of Scotland so hotel ideal location with excursions that were interesting & beautiful views, with efficient ferry trips, good coach.
Staff were helpful & polite, & busy as we were one of four coach parties there. Clean room, amenities, comfy lounge furniture, always someone manning desk at reception where helpful information given.

16 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good Holiday

Excellent hotel good driver the organisation was excellent although the Burtonwood change was a bit stressful

5 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The coach was comfortable, the driver was good

The coach was comfortable, and wifi was a bonus. Melrose scenery was amazing, especially the journey home through Yarrow valley. Hotel Waverly was fine,staff were friendly,but food wasn't always hot and staff shortages didn't help. Room was OK but walk in shower very small. Entertainment wasn't abd the weather was great, so all in all it was good.

12 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A VERY NICE BREAK…

A VERY NICE BREAK,BUT A LONG DRIVE,HOTEL GOOD FOOD EXCELLENT,STAFF VERY ATTENTIVE AND COULD NOT HAVE BEEN BETTER.WE WERE VERY PLEASED WITH EVERY THING THANKS.

12 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The Hydro Hotel Llandudno

The Hydro Hotel in Llandudno was excellent. It was very clean. The staff were all really friendly and helpful. The food was very good with plenty of choice. Our driver Damian was brilliant very informative on trips and very funny.

12 de setembro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

My Bognor experience

Not enough time to visit the interesting places , especially Winchester. Hotel and staff were excellent Route to the bedrooms we were in was not really suitable for elderly with mobility issues Meals and service were excellent. Enjoyed the holiday overall with Alpha

12 de setembro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Jacobite steam railway trip.

Very friendly and helpful bus driver and staff at the hotel. Well organised trip. Although I would have liked the option to upgrade to first class for the train experience.

11 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

First coach holiday with Alfa

An excellent holiday to a new destination helped by the
knowledge of our driver Neil. Included visits around the Island which enhanced the basic programme except the stop at Ramsey had little to add.
Restaurant staff in the hotel were mainly young who could not have been more friendly or helpful and were a credit to the Island. Great selection of food that covered everyone's tastes.

30 de agosto de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

very good

THIS WAS THE 1ST TIME I'VE BEEN TO YARMOUTH, AND IT WAS A NICE PLACE TO SEE. THE HOTEL WAS OK, ONLY 3 STARS, BUT THE STAFF WAS GREAT. I HAD A BIG ROOM AS I AM A DISABLED MAN. IT WAS A VERY NICE ROOM, BUT I WAS LEFT-HANDED, SO I HAD SOME PROBLEMS, BUT I WORKED IT OUT IN THE END. FOOD WAS ALL RIGHT; COULD BE BETTER. TRIPS OUT WAS OK. ONLY WENT ON ONE, AS I COULD NOT DO ALL OF THEM. ONE BAD THING WAS COMING HOME: THE DRIVER WAS AN ASS; HE DID NOT KNOW THE WAY AND HAD HIS TOM TOM TO TELL HIM.

14 de setembro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Robert the driver

Robert the driver, was very efficient. Gave clear instructions as to times and places etc., the excursions were well planned and very interesting.
I like Skelton lakes as an interchange. The only downside side was stopped at services for the breaks. Could you not find better places, lots of garden centres have cafes and better amenities. Also 15 minutes isn’t really long enough for older people to get to the toilet and get a drink.
All in all it was a very good holiday and I have already booked my next trip.

12 de setembro de 2026
Opinião espontânea

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