I ordered a sapphire and diamond eternity ring for my wife's birthday. I was quickly emailed to let me know that it would be several weeks for delivery. The customer services gentleman (David) was... Ver mais
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This company is very efficient. After ordering goods arrived next day. Fantastic box to display new jewellery as purchased as a present
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fantastic! i ordered the incorrect length chain & their excellent CS team sent out the correct size without issue. fast delivery too! absolutely love my Diamond cross pendent...highly recommend... Ver mais
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Excellent customer service and communication from the team at All Diamond. When the ring arrived it was beautifully presented, fantastic quality at a very affordable price. Delighted I was able... Ver mais
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Informações sobre a empresa
- Ourivesaria
- também em
- Designer de jóias
Escrito pela empresa
Visit All Diamond for the largest selection of beautiful UK handcrafted diamond jewellery.
All Diamond LTD
Escrito pela empresa
- What Is All Diamond Jewellery?
- Jewellery is a dream made real. Jewellery is a gift that makes clear our plans for a lifetime. Jewellery enhances beauty. Jewellery transforms the most precious elements of nature and adds them to our bodies to last a lifetime and beyond. Everybody’s dreams are unique, but jewellery expresses those dreams in a visible form. All Diamond’s collection of unique jewellery makes dreams a reality for you and for those to whom you give the gift of our exquisite jewellery. All Diamond specialises in the special. Our designers and craftsmen work magic with the Earth’s oldest, most durable, most precious, metals and gemstones. All Diamond artists, jewellers and metalworkers transform cold stone into fiery diamond, cold metal into warm, precious gold. All done to make your dreams, your emotions, your beauty, into reality.
- Value That Won’t Be Beaten
- Although we’re based in London, our service and value are worldwide. When you buy jewellery from All Diamond, the delivery is free, secure and fast, wherever you live in the world. Because first impressions count, your purchase will be sent to you in our beautiful signature packaging. The delight with All Diamond jewellery begins before you even open the box!
A Lifetime Of Quality
Quality Is A Delight Forever
All Diamond guarantees its jewellery products for a lifetime. If our jewellery fails due to faulty manufacture or materials, then we will repair or replace it free of charge.
Informações de contacto
107-111 Fleet Street, EC4A 2AB, London, Reino Unido
- 02081910113
- help@alldiamond.co.uk
- www.alldiamond.co.uk
4,7
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My jewellery was absolutely beautiful…
My jewellery was absolutely beautiful and was delivered quickly in a really gorgeous case. Thankyou.
29 de setembro de 2025
Resposta da All Diamond
Thank you so much for your lovely review! We’re delighted to hear that you love your jewellery and that it arrived quickly and beautifully presented. Your kind words mean the world to us.
All Diamond Team
Rose Gold Open Heart Diamond Bracelet
The Rose Gold Open Heart Diamond Bracelet is of Excellent quality and a well designed beautiful piece with lovely shinning Diamonds. I am very pleased to notice that it is adjustable too. Great quality presentation and secure packaging.
I would advise future Customers to contact All Diamonds before any purchase due to items not being marked as out of stock resulting in taking 3 - 5 weeks before delivery.
Fortunately I received delivery by 4 weeks just in time for when the Bracelet was needed.
All Diamonds please improve Website Stock details information for customers.
1 de outubro de 2025
Resposta da All Diamond
Thank you so much for your detailed review and your kind words about the Rose Gold Open Heart Diamond Bracelet — we’re delighted that you love its quality, design, and presentation.
We also really appreciate your feedback regarding stock information. As noted on every product page:
“We aim to dispatch all in-stock jewellery purchases within 24 hours of receipt of your paid order. In the rare case that we cannot immediately send out your jewellery, we contact you immediately and give you an estimated dispatch date.”
Due to the wide range of designs and sizes we offer, it isn’t always possible to hold every single piece in stock at all times. However, we always aim to keep our customers informed and ensure their jewellery arrives as quickly as possible.
We’re so pleased your bracelet arrived in time and that you’re happy with it.
All Diamond Team
Excellent choice ordering very easy …
Excellent choice ordering very easy stunning ring cant wait to propose to my girl friend.Quick delivery great packageing very pleased would not hesitate to recomend all diamond.
25 de setembro de 2025
Resposta da All Diamond
Thank you so much for your lovely review! We’re thrilled to hear that you’re so pleased with your ring and the smooth ordering experience. How exciting — we wish you the very best with your proposal!
We truly appreciate your recommendation and are delighted that everything arrived quickly and beautifully packaged.
All Diamond Team
Ring was made to my size and was…
Ring was made to my size and was delivered within timeframe that I required
17 de setembro de 2025
Resposta da All Diamond
Thank you for your kind review! We’re so pleased to hear that your ring was made to your size and delivered within your required timeframe. It’s wonderful to know you’re happy with both the product and service.
All Diamond Team
Great service and unbeatable pricing.
Great service and unbeatable pricing.
Was advised the wait would be 3-5 weeks from order and it arrived just after 4 weeks. Beautiful ring!
23 de setembro de 2025
Resposta da All Diamond
Thank you so much for your wonderful feedback! We’re delighted to hear that you love your ring and that it arrived within the timeframe advised. It means a lot to us that you appreciated both the service and pricing. We hope you enjoy your ring for many years to come.
All Diamond Team
Excellent service
Excellent service and the chain is beautiful.
The presentation was spot on highly recommend
23 de setembro de 2025
Resposta da All Diamond
Thank you for your kind words! We’re so pleased to hear you love the chain and that the presentation made a great impression. Your recommendation means the world to us.
All Diamond team
Misleading, Unprofessional, and a Huge Disappointment
I ordered a diamond ring from All Diamond on 8th September 2025 specifically requesting expedited delivery for a special occasion. Despite my urgency, I was not contacted until 19th September—11 days later—only to be told the item was out of stock — something they failed to disclose at the time of purchase.
Instead of honouring the original order date, they tried to reset the clock and told me it would take another 3–5 weeks from when I “confirm” again. So effectively, they wanted me to wait up to 2 months for an item I paid for in good faith.
This is unacceptable, misleading, and unprofessional. Other retailers deliver similar rings next-day, yet All Diamond wasted my time, ignored my urgency, and only offered vague apologies without solutions.
Buying a ring for a special occasion is supposed to be exciting, but they turned it into a stressful, bitter experience. I will never buy from them again — and I would strongly warn others to avoid them if you value honesty, reliability, and timely service.
24 de setembro de 2025
Opinião espontânea
Resposta da All Diamond
We’re very sorry to hear about your experience and truly understand how disappointing this must have been, especially when purchasing for a special occasion.
As mentioned on every product page, if an item is out of stock, we always contact customers to advise of the lead time — which is typically 3–5 weeks. On rare occasions, however, unexpected delays can occur that are unfortunately beyond our control. Please rest assured that whenever this happens, we do everything possible to expedite the process and keep our customers informed.
We sincerely apologise for any inconvenience caused and appreciate your feedback, which helps us continue improving our communication and service.
All Diamond Team
Good experience throughout
Good clear website.
Easy to talk with the company.
Clear ordering guidelines.
Beautiful ring and very well packaged.
17 de setembro de 2025
Resposta da All Diamond
Thank you for your lovely feedback. We’re so pleased to hear you found our website and ordering process clear and that you’re delighted with your ring. It’s wonderful to know the packaging added to the experience too.
All Diamond Team
Legal case won against ADL- Engagement ring failed twice, no fair help offered
**UPDATE** I won the court case after proceeding with legal action against ALD for the terrible product, shocking service, lies, poor management of the situation and bad business and trading practices.
They never, at any point during the process tried to be reasonable or come to any kind of understanding or middle ground. I had to fight them over a year to finally get what was right from them. I will never deal with them again and I am thankful for it!
Stay away and if you have an issue, I truly hope they have learnt.
Original post:
I bought a Wishbone Ring from All Diamond in July 2024. Sadly, what should have been a joyful purchase has turned into a very frustrating experience and caused genuine physical harm to my fiancée's hand.
Within six months, the band began to deform, despite my fiancée wearing it only on weekends and special occasions due to her profession.
Early 2025 – I reported the issue. All Diamond denied any fault but said they would rebuild the ring if I paid £170. I reluctantly agreed in good faith, hoping it would resolve the matter. We settled after extreme resistance from All Diomond, on a charge of £85.
Mid-2025 – The rebuilt ring was returned.
A matter of months later, the same problem happened again. The band began bending once more, under minimal use.
September 2025 – I raised the repeat fault. All Diamond again denied responsibility but admitted the band design was too thin to be durable. Their only “solution” was to remake it with a thicker band, but only if I paid another £250.
They admit the band is weak, "By design" however, they sold the item to me with no mention of such weakness for the benefit of its cosmetic design.
Despite their lifetime guarantee promising repair, replacement, or refund “at no cost,” they have only ever offered resolutions that meant me paying more.
My fiancée also owns three other rings, all worn regularly for over eight years, and none of them have ever had an issue. Highlighting how unacceptable this situation is...
They have been unwilling to compromise or provide genuine help. They have only been defensive the whole time and have been blaming me for everything.
I am now having to go through formal channels to try to reclaim my costs after being recommended to do so by Citizens Advice, which is extremely disappointing. My fiancée is upset and no longer feels confident wearing her engagement ring, which says everything about how badly this has been handled.
A once-recommended company to family and friends has turned into a steer clear at all costs. A true shame and loss of future custom for wedding rings from me alone.
23 de setembro de 2025
Opinião espontânea
Resposta da All Diamond
We are sorry to hear of your disappointment and regret that your experience has not met your expectations. We understand how important this ring is and the frustration caused.
After thorough inspection on both occasions, our jewellers found no manufacturing fault, but damage consistent with external factors. For this reason, we could not offer a free repair or refund under our guarantee. Even so, we arranged reduced-cost repairs in good faith.
Our suggestion of a thicker band was not an admission of fault, but an option to provide a more durable alternative. Our lifetime guarantee covers genuine manufacturing faults at no cost, but not damage from wear, which is why costs were involved.
We regret that our explanations and solutions have not met with your satisfaction, and we appreciate your feedback.
All Diamond Team
Can't fault All Diamond
Can't fault All Diamond. They've been perfect from start to finish. They were easy to deal with and the item was delivered in good time. I am a very happy customer
12 de agosto de 2025
Resposta da All Diamond
Thank you so much for your wonderful review. We’re delighted to hear everything was perfect from start to finish and that your item arrived on time. We hope to see you again soon.
All Diamond Team
Great customer service
Great customer service, always happy to help.
17 de setembro de 2025
Opinião espontânea
Resposta da All Diamond
Thank you for your kind words. We’re delighted to hear you had such a positive experience with our customer service team.
All Diamond Team
Resposta da All Diamond
Thank you for your wonderful feedback. We’re so pleased to hear that you love the earrings and found them to be excellent value. It means a lot to us, and we hope you continue to enjoy them for a long time.
All Diamond Team
Exactly as described
Exactly as described - arrived in 24 hours - great packaging.
4 de setembro de 2025
Resposta da All Diamond
Thank you for your great feedback! We’re so pleased to hear that your order arrived quickly, exactly as described, and that you loved the packaging. We really appreciate your support!
All Diamond Team
Diamond ring for my wifes Birthday
Saw a lovely ring on the Website and ordered .Although the order went through ,2 days later i was told it would take 3 to 5 weeks as it wasnt in stock . . I emailed my disappointment to customer services and I was offered an alternative by someone called Albie that was in stock and would be re sized and delivered within 4 days . It was delivered to my relief and my wife was really pleased ,it was re sized as promised ,but it is a little big . The ring looks lovely ,my wife loves the ring , Take advantage of there ring sizing tool to get the size right ,which they deliver free of charge before ordering . It is being re sized by the company ,organised by there friendly customer service Team
28 de agosto de 2025
Resposta da All Diamond
Thank you for sharing your experience with us. We’re pleased to hear that your wife loved the ring, but we’re very sorry that the resizing was not completed as promised. We have already reached out to you directly, offering to have the item back for inspection and resizing at no additional cost. We take your feedback seriously and will continue to improve both our website clarity and service processes.
All Diamond Team
Nothing like the picture lot smaller
The diamond cross I ordered was delivered on time beautifully boxed but it was small and the diamonds are tiny and don’t look like the advertised one
1 de setembro de 2025
Resposta da All Diamond
Thank you for your feedback and for noting that your diamond cross arrived on time and beautifully boxed. We’re sorry to hear that it didn’t meet your expectations regarding size and appearance.
We understand that buying jewellery online can be difficult, which is why we offer a 30-day money-back guarantee. You can return your item free of charge for a full refund or exchange.
Please reach out to us at help@alldiamond.co.uk
so we can assist you directly. We always recommend contacting us first, before leaving a negative review, as we’re committed to resolving any issues quickly and making sure you’re happy with your purchase.
All Diamond Team
Great experience from start to delivery
Great communication about order, product arrived in beautiful packaging. Product as shown on website. Delighted with the whole service and would recommend to others.
22 de agosto de 2025
Resposta da All Diamond
Thank you so much for your kind words! We’re delighted to hear that you loved the packaging, that your product matched what you saw on our website, and that you’re happy with the overall service.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.
All Diamond Team
Super service and quick delivery
19 de agosto de 2025
Resposta da All Diamond
Thank you for your kind feedback! We’re so pleased to hear you were happy with our service and quick delivery. We really appreciate your support!
All Diamond Team
This year was our 40th anniversary and…
This year was our 40th anniversary and I wanted something special for my wife. This was the third jewellers website I looked at and found the perfect gift.They gave me advice how to measure the size properly and as a result the full eternity ring I purchased was superb,
Thank you so much.
15 de agosto de 2025
Resposta da All Diamond
Thank you so much for sharing your lovely feedback! We’re honoured that you chose us for such a special occasion and thrilled to hear that the eternity ring was exactly what you were looking for.
It’s wonderful to know our team could guide you with the sizing and help make your 40th anniversary gift truly perfect. We really appreciate your trust and wish you and your wife many more happy years together.
All Diamond Team
Couldn't recommend enough
Customer service were very friendly, helpful and understanding. Offered me the choice of picking something in stock, or them actually making the ring from scratch! Wasn't expecting that, but I was impressed. Arrived well within the timeframe & is a beautiful piece. Fiancée-to-be will love it, I'm sure.
22 de agosto de 2025
Resposta da All Diamond
Thank you for sharing your experience! We’re so pleased to hear that our team was able to assist you and even offer to create a custom-made ring. We’re thrilled that it arrived on time and that you’re happy with the beautiful piece you selected.
We’re sure your fiancée-to-be will love it, and we really appreciate you choosing us for such a special purchase.
All Diamond Team
Excellent service exactly what I…
Excellent service exactly what I ordered and more, my wife loved the earrings and was impressed and loved the way they were presented
19 de agosto de 2025
Resposta da All Diamond
Thank you so much for the wonderful review! We’re thrilled to hear the earrings were a hit and that the presentation impressed as well. Making those moments special is exactly what we aim for.
All Diamond Team
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