Flight canceled. I’ve been told to go onto the next one with the same ticket. Got there, surprise, can’t pass. Nobody in the airport for assistance. Purchased another ticket for 24h later and emaile... Ver mais
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Leia as opiniões dos outros
Nu suportați adevărul Anima wings ?! Dați block la oamenii de bună credință ce au cumpărat bilete la voi?! Jegurilor, luați cu pâine banii mei. Că de-aia am muncit pt ei să îi puteți fura voi. Compani... Ver mais
Nu înțeleg recenziile negative, am peste 150 de zboruri cu diferite companii și nu s-au ridicat la nivelul lor,aeronavele sant spațioase, comode,personalul amabil si profesionist,oferă pasagerilor apă... Ver mais
Nu recomand. Cea mai urata experienta cu o companie aeriana ever! aplicatia praf. serviciile praf. modifica zboruri cu cateva ore de zbor. Nu zburati cu aceasta companie niciodata! Am vrut sa merg c... Ver mais
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Can I rate less than 1 star
Can I rate less than 1 star? They delayed the flight by 4h… no email no message nothing. Buy tickets to any airline but this one. Sooo bad, so unprofessional. They should stop operating fr
I flew with Animawings several times
I flew with Animawings several times, there were a few cancelled flights, fact that was annoying, yes, but this is a cheap airline and I have to say it's totally worth the money IF your schedule is flexible. If not, better pay double or more and fly Lufthansa.
As for the people working there I have only good things yo say about: professionalism, courtesy, respect, etc. From call-centre to the crew.
All in all, these people are doing the best with what they've got.
Nu recomand
Nu recomand , sunt niste excroci dupa 3 luni nu au rambursat banii pe un zbor anulat de ei in conditiile in care legea spune ca au obligatia sa ramburseze in 7 zile.Evitati.
Excellent!
Flight took off on time, landed early, baggage arrived as soon as I got off the bus, service good, ariplane brand new. Seems like they have their act together, would book again without any hesitation.
We booked business class from Gatwick…
We booked business class from Gatwick to Bucharest. The website description and images looked great of the product. When we boarded it was an all economy plane.
Very unfriendly staff who didnt seem to care at all and just said sit on the front row.
I paid an extra 600 EUROS for the upgrade for two people.
Check in staff couldn't figure out why my ticket had changed and so we were stuck at check in for 25 minutes to start the experience off which went from bad to worse.
AVOID AVOID AVOID
Recomand
Am zburat de mai multe ori si totul a fost in regula; personal amabil, aeronave noi etc. Ultima experienta este una foarte buna, am fost nevoita sa imi schimb biletul (sa modific data in care calatoresc). Am trimis email, mi s-a raspuns la timp, au fost foarte amabili si au acceptat si modificarea. Recomand cu incredere!
Όλα ήταν τέλεια
Όλα ήταν τέλεια, από την επιβίβαση έως την αποβίβαση. Το προσωπικό, τα καθίσματα, η καθαριότητα, πρώτη φορά ταξίδεψα στην Ευρώπη με τόσο καθαρό αεροπλάνο. Μακάρι να κρατήσει έτσι και να υπάρχουν απευθείας πτήσεις από Αθήνα για Τιμισοάρα. Ευχαριστώ πολύ!
Perfectly good journey
I flew from Bucharest to Timisoara. The flight was on time, and the aircraft was what looked like a brand-new Airbus A220. I cannot really complain about anything. The crew was nice, the onboard free snack was good too, and I thought the seat was very comfortable and spotlessly clean. They offer both USB-A and USB-C on the seatback, which is nice. I had no trouble booking or checking in on the website, although an app would be better, as they send a boarding card via email. This just seems a bit old-fashioned. When I asked for a paper boarding pass at the airport, it was printed without any fuss. I would fly with this airline again. They were cheap and got me across Romania on time and in comfort.
Delays
Delays, delays, and more delays, always just under 3 hours, so you’re not entitled to any compensation. Imagine landing at Gatwick at 22:30 instead of 21:30 on a Sunday, then trying to catch a train to Central London and another one heading east. I expected a different mindset and business model from a new airline, but that clearly wasn’t the case. I was wrong. Avoid this company at all costs, you're better off flying with the usual options like Wizz Air or Ryanair.
Dezastru
Dezastru, personal necalificat, atitudine nepotrivită, n au efectuat Last call, au lasat 10 oameni neimbarcati.
The worst possible company
The worst possible company, I do not recommend it! It has the worst quality team! I do not recommend this company!!!
I can't give less than one star because…
I can't give less than one star because I would. I paid 300 euros per person for a flight to Paris and selected the Priority All Inclusive service and found out at check-in that I had to pay an additional 50 euros for each checked baggage, that I needed to upgrade to the Plus service without being told initially. That service is useless just to take your money, it's the only time I'll go with this company. The check-in staff was very rude and was unable to provide information in a timely manner, they had to call someone else. A disappointing experience.
Edit: They refuse me also priority boarding.
7h delay, no compensation received after 6 months
Our flight was the only one in that day that could not land due to weather reasons. We arrived with a delay of 7h.
Another “TOP” Romanian airline
What the joke this company. They cancelled my flight with no reason I asked for a refund and after 6 weeks still no refund. Stay away from this airline
De mult nu am mai avut asa calatorie
De mult nu am mai avut asa calatorie. Cu tot dragul va dau 5 stele! Felicitari pentru tot ce faceti si sa nu schimbati nimic. Tineti-o tot asa si o sa aveti success. Un pic de intarziere, cam 40 de minute, dar e de inteles..insa calatoria a fost extraordinara, avionul parea nou cu scaune noi, subtiri, loc destul sa poti sta comfortabil iar echipajul extraordinar. Am zburat Londra - Bucuresti pe 27 Martie si inapoi pe 10 Aprilie. Va recomand din tot sufletul
Flights in time, smooth process
Maybe I was just lucky (based on the other reviews I see...), but we flew from Geneva to Bucharest, back and forth, and everything went smoothly and cleanly. There was a bit of delay when we left from Geneva (20min), but by the time we arrived they had almost recovered all of it (we arrived with some 5min delay). Sure, you don't get any food (even just water) unless you explicitly buy some, but that is the norm for most companies nowadays, so fair. The online check-in went on smoothly (did it the day before), the personnel was nice and professional (and somewhat funny). So I will definitely fly with them again
Excellent value for money, great service, and super comfortable aircraft on Bucharest to London Gatwick route
We flew with Animawings from Bucharest to London Gatwick. I was quite worried having read so many reviews complaining about delays. However, our flight took off from Bucharest precisely on time (20:00) and landed at Gatwick airport slightly ahead of schedule. Service onboard was very good, with extremely attentive cabin crew and excellent food. Considering that prices are comparable or even cheaper than other airlines (so called “budget” airlines) and that Animawings has very comfortable brand new aircrafts (flying the Airbus A220), offering free of charge seat selection and free of charge 2 cabin bags to all passengers in any class, I think it’s an excellent deal! We flew business class and as far as I know this must be one of the only (if not the only) companies operating proper business class seats on European routes, with large, reclining seats (except for some airlines operating wide-body aircrafts on European routes, such as Finnair, who are flying the Airbus A350 between London and Helsinki). I will definitely fly Animawings again, as they offer excellent value for money and super comfortable flying conditions!
I’ve flown for the first time with this…
I’ve flown for the first time with this company and was honestly worried before the flights due their bad reviews. I've flown 1 internal flight (sv-otopeni) and 1 international (otopeni-gatwick). It honestly doesn't compare with the other low cost ones (like easyJet, Ryanair, Wizz Air, TUI, Jet2holidays) and it's better if compared with economy class from BritishAirways and Aegean.
It doesn’t feel like a low-cost airline really. The planes are modern, clean, and much much more comfortable than wizz/ryan dodgy ones. Similar with Britishairways. More spacious, you can recline your chair slightly, have a space for your phone tablet etc...
On domestic flight, they served a complimentary sandwich and water, and on the international one, I was given a proper meal (although you know - don't expect michelin star food). It was rice with chicken, bread, and a soft drink of choice.
One of the 2 flights had a 15 mins delay due to a passengers' issue with their documents - the communication has been great and can't fault them.
Overall, Animawings has really been great and best price/quality airline I've flown with.
free seat, free food, new planes
Super clean and modern plane, didn't have to pay extra for picking a seat, and a free meal + drink during the flight.
The staff at the checkin and boarding…
The staff at the checkin and boarding were incredible rude and unfriendly here in cluj-napoca. As a digital nomad I have a fair amount of experience wirh airlines. These days you cannot really expect a lot but Animawings is the worst airline on earth.
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