Antalya Airport Opiniões 

216
TrustScore: 1.5 em 5

1,5

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Classificada 1 em 5 estrelas

Security absurd. Recent exit after exhausting delay. 4th. Time Passport boarding pass near gate. Walked ten yards for procedure to be repeated! So long to get through that we were literally told to... Ver mais

Classificada 2 em 5 estrelas

Dafür, dass dieses Land sehr stolz drauf ist, alle Menschen mit Wasser kostenfrei zu versorgen, gab es hinter den Kontrollen keinen Wasserspender, dafür Getränke zu völlig überteuerten Preisen. Auße... Ver mais

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Classificada 2 em 5 estrelas

Ich werde immer wieder, wg.einer treffenden miesen Bewertung für diesen schlechtesten Flughafen aller Zeiten gelöscht. Keine Ahnung warum. Auf jeden Fall ist das dort eine Abzockemaschinerie wie im Bi... Ver mais

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Classificada 1 em 5 estrelas

Very rude staff and inhumane treatment to visitors. Also no safety whatsoever, actually I got my shoes stolen inside the airport. I went to the prayer room and left my shoes outside, minutes later it... Ver mais

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1,5

Muito mau

TrustScore: 1.5 em 5

216 opiniões

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Respondeu a 95% das suas opiniões negativas

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1,5

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(216)

108 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Sağlık personeli eksikliği nedeniyle…

Sağlık personeli eksikliği nedeniyle 100 dereceden engelli tekerlekli sandalyeli oğluma hizmet edilmedi bunu yolcu görüş ve öneri yerine bildirdim ama kimse kılını bile kıpırdatmak istemiyor.
Allahtan sağlık devletten aylık
Ye babam ye

13 de maio de 2025
Opinião espontânea
logótipo da Antalya Airport

Resposta da Antalya Airport

Geri bildirimlerinize değer veriyoruz ve deneyiminiz hakkında daha fazla şey duymaktan mutluluk duyarız. Girdiniz, hizmetlerimizin kalitesini artırmamıza yardımcı olacaktır. Herhangi bir şikayetiniz veya öneriniz varsa lütfen cms@antalya-airport.aero adresinden e-posta veya https://www.antalya-airport.aero/passenger-feedback yoluyla bizimle iletişime geçmekten çekinmeyin.

Classificada 1 em 5 estrelas

Die totale Katastrophe

Ich bin am 08.05. Nach Antalya geflogen. Das neue Terminal ist der absolute Horror. Es ist eine elende Lauferei, bis man überhaupt mal bei der Passkontrolle ankommt. Der Weg zum Gepäckband wieder ein ellenlangen Weg, bis man dort ankam. Wirklich eine Katastrophe. Beim Rückflug das gleiche Elend; nur Rennerei und gefühlt immer bis ans andere Ende des Gebäudes. Laufen, Laufen!!!
Bei der Planung wurde sich wohl kein Gedanke um ältere oder leicht gesundheitlich eingeschränkte Menschen gemacht, die nicht gleich einen Rollstuhlservice beauftragt haben. Das kann ich aber nur jedem empfehlen, der in irgendeiner Weise gesundheitlich einge-schränkt ist, unbedingt diesen Service in Anspruch zu nehmen. Ich werde es auf jeden Fall machen.
Und die unverschämten Preise dort, ich habe für einen stinknormalen Kaffee 7,00 Euro gezahlt. 🙈

8 de maio de 2025
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logótipo da Antalya Airport

Resposta da Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.


Classificada 1 em 5 estrelas

No airport trollies available or in sight.

We arrived and it was complete chaos. No trollies in sight and no access to trollies .
We travelled with two small children so it was very stressful trying to haul a pushchair and three large suitcases around plus some hand luggage . Not a family friendly airport at all. The pushchairs were found at the oversized luggage section which was crowded with men waiting for golfing kits…. I could barely get through the crowd and no priority was given to push chair . I was holding my baby in my arms for close to an hour trying to navigate the crowd and get to my pushchair .
I had the same experience on my return…. No trollies me and my partner were exhausted and stressed out after a wonderful holiday in Antalya.

3 de maio de 2025
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logótipo da Antalya Airport

Resposta da Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Classificada 1 em 5 estrelas

I would give zero if possible

I would give zero if possible. Firstly airport absolutely must have some security staff who speak even pigeon English.We had an extremely distressing e perience there this week.My 6 year old grandson is type 1 diabetic and we carry lots of equipment for him.Security at Antalya literally ripped a rucksack of vital equipment off my son in laws shoulder because we refused (obviously) to put it through the scanner.We provided a doctors letter,they couldn't read it.They wanted to scan him,we refused and showed him his libre sensor on his arm and his insulin pump on his tummy.Again this was met with aggression and hostility.One of the men then put his face right up into my DAUGHTERS face,shouting at her.I have tried to complain to the airport but it's impossible.This was our 3rd visit to Turkey but we will never set foot in the country again. Update from them about my complaint.Everyone knows this airport just sends out a generic reply with a non existing email address for any further comments you have. What a disgrace they are.Absolutely no interest in their customers,only interested in taking their money.You won't be getting any more from my family I assure you !!!

13 de maio de 2025
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logótipo da Antalya Airport

Resposta da Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Classificada 1 em 5 estrelas

Wlan sollte heutzutage Standard sein.

Wlan sollte heutzutage Standard sein.
Man bekommt angeblich für 30 Min. free WIFI einen Code an den Restaurants...
Mehrmals nachgefragt, die wussten von nichts.
Allgemein sind die Preise am Flughafen unglaublich.

13 de maio de 2025
Opinião espontânea
logótipo da Antalya Airport

Resposta da Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Classificada 1 em 5 estrelas

Kommt früh genug zum Airport

Wir sind am 11.5.25 zurück mit Sun Express geflogen. Extra 3,5 Stunden vorher da gewesen und es war schon knapp um den Flieger zu bekommen. 90 Minuten Wartezeit am Check In Bereich obwohl für Sun Priority bezahlt. Man lässt einfach alle an der Schlange warten statt mehrere Schalter zu öffnen mit den verschiedenen Destinationen. Passagiere waren schon ziemlich genervt und ich war nass geschwitzt als wir am Gate endlich da waren weil man dann noch ewig durch teure Shoppingmalls laufen muss.. Ich mag den neuen Terminal gar nicht... Horror! Organisiert das mit den Sun Express Schaltern bitte besser!!!

11 de maio de 2025
Opinião espontânea
logótipo da Antalya Airport

Resposta da Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Classificada 1 em 5 estrelas

This airport is terrible

This airport is terrible! The staff are incredibly rude.

The staff have millions of English speaking customers a year but they can not speak one bit of English? They only know how to rip you off with money?

Antalya it's self is beautiful but the airport let's the whole country down. So disappointed. If the staff do not want to do their job they should quit asap ! Instead of making those who have paid money to visit time miserable.

11 de maio de 2025
Opinião espontânea
logótipo da Antalya Airport

Resposta da Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Classificada 1 em 5 estrelas

Never again

Big terminal, modern, clean. The positives end there.

Big queues because for some reason Easyjet customers must check in for a paper boarding pass. Reckon on queuing for 1 to 1.5 hours.

Rip off prices in shops/restaurants:

- Small bottle of water £2.25
- Small can of Coke £5
- Big Mac £12.70/Menu £17.50
- Small Beer £11
- Mars bar £5
- Panini £12
- Cheesecake £11

First time in Antalya, last time in Turkey. As a destination it's past its sell-by date. Tourists are there to be ripped-off.

10 de maio de 2025
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logótipo da Antalya Airport

Resposta da Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Classificada 1 em 5 estrelas

Slow travel processing and exorbitant prices

Slow travel processing and the most exorbitant prices for so called Duty Free and Restaurant prices that magically double or triple against the price shown in the waiters Tablet (note, no paper or card menu's to refer back to) when you go to pay.

If you do have to use the restaurant, take a photo of the prices shown on the Tablets menu when you order the food so that you can refer back to them when you come to pay but be prepared to argue the toss, they are very used to shafting customers and just having to deal with it, supervisors and managers are actually complicit.

You have been warned.

6 de maio de 2025
Opinião espontânea
logótipo da Antalya Airport

Resposta da Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Classificada 1 em 5 estrelas

Worst airport on the planet & I have…

Worst airport on the planet & I have travelled a lot! Will attempt every trick to not let you board, so earning commission! Absolutely disgusting, puts me off visiting Turkey ever again. Once in, prices are horrendous!! I mean horrendous, as a family, we chose to stay hungry & purchased food on the plane. Shame on the management there for allowing this to continue!

3 de maio de 2025
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logótipo da Antalya Airport

Resposta da Antalya Airport

Thank you for your feedback. We will take your suggestions into account to improve your experience. We look forward to welcoming you again.

Classificada 1 em 5 estrelas

Ontzettend dure luchthaven en helemaal…

Ontzettend dure luchthaven en helemaal voor een land als turkije.

Mcdonalds hamburger ca 9euro
Flesje lokaal bier 11,50
Flesje erdinger 16.50
Cola 5,50
Simpel broodje 10,-

Schandalig prijs niveau.

Verder wel mooi verbouwd

5 de maio de 2025
Opinião espontânea
logótipo da Antalya Airport

Resposta da Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Classificada 2 em 5 estrelas

Nare ervaring op luchthaven Antalya

We zijn 29 april terug gekomen van onze vakantie in Side. Die dag hebben we op de luchthaven van Antalya wat te eten en te drinken besteld. 2 portis halve kip met witte rijs, 1 bakje met doperwten, stukjes aardappelen en rundvlees, 1 bier, 1 fles water en 1 fles sap. Het totaalbedrag was ongeveer € 70,00. Ik heb met mijn bankpas betaald. Tot mijn grote schrik zie ik bij terugkomst in Nederland dat er € 100,80 van mijn rekening is afgeschreven. De bon heb ik helaas niet meer, dus ik weet niet waar ik verder mijn beklagt kan doen. Ik voel mij wel opgelicht. Mensen, wees dus vooral voorzichtig op de luchthaven van Antalya!!!!!!

29 de abril de 2025
Opinião espontânea
logótipo da Antalya Airport

Resposta da Antalya Airport

Thank you for your feedback. We will take your suggestions into account to improve your experience. We look forward to welcoming you again.

Classificada 1 em 5 estrelas

Worst check in ever !

Check in took 1.5h while we were the 12family in one of two queues. Only two desks opened for a fully booked TUI flight to Gatwick. When the third desk opened they wouldn’t alternate seeing people from either of the two existing queues, but only one of them.
The unlucky ones (us)were left to wait for the snail pace of the last desk while people that came after us checked in faster. What seemed to slow everything was that at check in, they kept asking to see documents of proof of UK visa to anyone that wasn’t British, but weren’t prepared to deal with people who had electronic residence/ visa. Worst check in I have ever encountered. Also no free WiFi for any amount of time, and two sandwich and drinks cost £35.

21 de abril de 2025
Opinião espontânea
logótipo da Antalya Airport

Resposta da Antalya Airport

Thank you for your feedback. We will take your suggestions into account to improve your experience. We look forward to welcoming you again.

Classificada 1 em 5 estrelas

Money grabbing Antalya airport

As everyone else has stated this is the worst airport ever and only out to squeeze as much money from you as possible. Extortionately over priced food and drinks, their currency is lira but duty free priced in euro, went to pay in euro and was told no we don’t accept that, lira is our currency! Why then price in euro, so they can then rip you off further with their preferential exchange rates. Whilst going through duty free the cashier whipped out an iPad and asked for my home address, I refused, she asked why I wouldn’t provide it and I told her it’s private, probably want to sell on your information. The free Wi-Fi is no longer available and is only available to those using CEP lounge. They removed all seating to encourage you to sit in cafes and spend money. Take your own food with you and don’t give them your custom, don’t encourage them. A note to Antalya Airport replying to negative reviews, all the information is in the reviews, read, digest, action instead of requesting reviewers give you more information, that doesn’t close out the issues nor make you look as if you are vaguely interested, just greedy!

7 de abril de 2025
Opinião espontânea
logótipo da Antalya Airport

Resposta da Antalya Airport

Thank you for your feedback. We will take your suggestions into account to improve your experience. We look forward to welcoming you again.

Classificada 5 em 5 estrelas

Had an excellent service

Had an excellent service. Smoking area was clean and tidy. Staff where very helpful in assisting disabled people.

24 de março de 2025
Opinião espontânea
logótipo da Antalya Airport

Resposta da Antalya Airport

Thank you for your review! As Antalya Airport, we strive to provide you with the best service. We hope to see you again on your next visit!

Classificada 1 em 5 estrelas

Ni vet vad som hände

Ni vet vad som hände. Redan skrivit och ni har svarat. Har blivit av med resväskor för ni snodde dom från oss fast vi hade godkänt med väskor. Ni ska ersätta oss. Tjuvar är vad ni är

23 de setembro de 2024
Opinião espontânea
logótipo da Antalya Airport

Resposta da Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Classificada 1 em 5 estrelas

Crap Airport

really bad not enough seats, prices are very expensive £8 for a bar of chocolate & a small can. No toilet roll in the toilets, no charging ports for mobile phones. All the flights are always delayed & £12 for one slice of pizza. Never paid this much before at any other airport. The duty free perfumes £200 a bottle even for Turkish perfumes. Been a few times here, I forgot how bad it was

21 de fevereiro de 2025
Opinião espontânea
logótipo da Antalya Airport

Resposta da Antalya Airport

If you would like to tell us more about your experience, please contact us. Your feedback will help us improve the quality of our service.

Classificada 4 em 5 estrelas

Antalya Airport ( AYT) is always under…

Antalya Airport ( AYT) is always under construction. Because of this reason be prepared to arrivel at least 2 hours before your international flights. But the good thing is you do not need to pay parking fee for 15 mins. In overall, it is better than Brussels BRU and many airports.

23 de janeiro de 2025
Opinião espontânea
logótipo da Antalya Airport

Resposta da Antalya Airport

Thank you for your review! As Antalya Airport, we strive to provide you with the best service. We hope to see you again on your next visit!

Classificada 1 em 5 estrelas

I would give zero stars if I could!

I would give zero stars if I could!

I have been paying about 300tl (£5) for a popeyes in the center of antalya. However in the airport it is at least 4x the price at 880tl (£20) how is that acceptable!

Way too hot in December, would hate to be here in the summer!

16 de dezembro de 2024
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Resposta da Antalya Airport

If you would like to tell us more about your experience, please contact us. Your feedback will help us improve the quality of our service.

Classificada 1 em 5 estrelas

Triple security check

I had unpleasant experiences in their airport first it was very warm place, second their food was overprice starbucks cappuccino cost 6£ something overpriced! the most infuriating part was that security checks is done 3 times. 2 xray then a manual check before going to the boarding gate. Before entering the boarding gate the lady ask me to open my bag and taken out all the stuff from the inside ,my stuff went all over the place as a result I have to arrange my clothes again she could have check it gently. Good thing my underwear is in a kept bag. I can’t believe how ridiculous their system. The xray wasn’t enough to see what’s inside the bag?

11 de dezembro de 2024
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logótipo da Antalya Airport

Resposta da Antalya Airport

If you would like to tell us more about your experience, please contact us. Your feedback will help us improve the quality of our service.

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