My air compressor stopped working a few days ago. I purchased it in November. I called AstroAI and explained everything and gave them my purchase information. They sent me a new one without any hass... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
My air compressor stopped working a few days ago. I purchased it in November. I called AstroAI and explained everything and gave them my purchase information. They sent me a new one without any hass... Ver mais
A empresa respondeu
Dealing with Astroai was superb! They were able to quickly diagnose the issue with the tire inflator. Since the issue was with battery and it was under warranty, AstroAI was able to provide a free rep... Ver mais
A+ on support and replied promptly! I purchased AstroAI tire pressure gauge from Amazon about 2 years ago. AstroAI support team was able to identify the issue with it and send me the replacement. T... Ver mais
A empresa respondeu
I've had several AstroAi products and they have performed well. I did have a connection leak on the tire gauge, and it was beyond the return deadline. Emailed AstroAi and within 24hrs they had resp... Ver mais
AstroAI is an automotive and household tool brand dedicated to outfitting customers “For All of Life’s Adventures”. Our products range from tire inflators, tire gauges, and car jump starters to multimeters, freezers, and car cleaning tools, empowering customers to live a life never imagined possible. We have shipped over 10,000,000 products to 30 countries and regions since our establishment in 2016, helping thousands of customers enjoy their time on and off the road to the fullest.
7423 Doig Dr, 92841, Garden Grove, Estados Unidos da América
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I found the on-line support to be excellent: timely and exacting.
I have had a problem with the jump pack and reached out to customer service ...I must say that they handled everything professionally and courteous...at the end of everything they ended up sending me a new replacement jump pack....i am very pleased with the outcome with the whole process....thank you

Resposta da AstroAI
Ordered an item from amazon and had some issues. Customer service was very responsive and fixed the issue satisfactorily.
The customer support was excellent; my portable inflator was defective, and they graciously replaced it.

Resposta da AstroAI
Great product and really good customer service, very happy with this company
Product arrived on time. Very well made. This product replaced an older one that had less accuracy and features. This one is giving me readings that the older one did not in terms of very low voltage and resistance.
Customer service response was also prompt and helpful!

Resposta da AstroAI
I used this air pump on my riding lawnmower and on my two-wheel cart tires. It worked exactly as promised. I entered the maximum air pressure and it stopped when it reached that maximum pressure. I would recommend this product!
Had an issue with a faulty product which I reported through their online form - within 30 minutes I had a response from their customer support team to get further information and within 90 minutes, following a few more interactions, the problem was identified and a solution provided. The replacement item was received the following day.
Special shout out to Lucy in the support team, who was the representative I dealt with on this occasion.
Also, the product is great - the fault was due to incorrect storage but otherwise works admirably.
Very quick to respond and solve my issue. Also very nice in their emails.

Resposta da AstroAI
Atendieron muy rapido mi consulta y me hicieron efectiva la garantia de mi producto, muy amables.
When I first saw the product I thought oh boy here we go. But wow was I surprised. What a great product it does everything manufacturer says and more. I filled my 4 Jeep tires from summertime sag 28-32 psi to 35 psi and to my surprise the battery on the unit never went below 100%. Easy to operate. A wonderful product.

Resposta da AstroAI
Quick delivery , well packaged and a fantastic bit of kit for the price no brainer !get one!
Customer Service Yolanda and Sharon always responded very quickly and accurately from the 1st email to the last email response. They were very efficient, polite and professional!

Resposta da AstroAI
Es una Empresa comprometida con satisfacer a los clientes. todas mis Dudas las respondieron.
los recomiendo son Buenos productos

Resposta da AstroAI
My experience was a fresh change in this impersonal world. The service was fast and respectful. I am very impressed.

Resposta da AstroAI
Product problem handled professionally with a strong focus on customer satisfaction.
I would like to express my sincere appreciation for the excellent support provided by your team member Annie. Your prompt response, professionalism, and dedication in resolving the issue were truly impressive.

Resposta da AstroAI
I had to replace my fridge unit as it stopped working. Contacted the company and it was the easiest return I have ever done. No hoops, no begging. I contacted them Sunday evening and by Tuesday a new unit was at my door. Amazing

Resposta da AstroAI
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