My air compressor stopped working a few days ago. I purchased it in November. I called AstroAI and explained everything and gave them my purchase information. They sent me a new one without any hass... Ver mais
A empresa respondeu
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My air compressor stopped working a few days ago. I purchased it in November. I called AstroAI and explained everything and gave them my purchase information. They sent me a new one without any hass... Ver mais
A empresa respondeu
Dealing with Astroai was superb! They were able to quickly diagnose the issue with the tire inflator. Since the issue was with battery and it was under warranty, AstroAI was able to provide a free rep... Ver mais
A+ on support and replied promptly! I purchased AstroAI tire pressure gauge from Amazon about 2 years ago. AstroAI support team was able to identify the issue with it and send me the replacement. T... Ver mais
A empresa respondeu
I've had several AstroAi products and they have performed well. I did have a connection leak on the tire gauge, and it was beyond the return deadline. Emailed AstroAi and within 24hrs they had resp... Ver mais
AstroAI is an automotive and household tool brand dedicated to outfitting customers “For All of Life’s Adventures”. Our products range from tire inflators, tire gauges, and car jump starters to multimeters, freezers, and car cleaning tools, empowering customers to live a life never imagined possible. We have shipped over 10,000,000 products to 30 countries and regions since our establishment in 2016, helping thousands of customers enjoy their time on and off the road to the fullest.
7423 Doig Dr, 92841, Garden Grove, Estados Unidos da América
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The fridge unit had been working really well for 11 months and then went faulty unfortunately. Really impressed with Astro AI customer service who suggested some things to try and when they didn’t work just shipped a replacement unit under warranty without any hassle.
Customer service response was always within 24 hours and the replacement received within a week of first reporting the problem.

Resposta da AstroAI
Excellent warranty service, fast and nice response, solved problem effectively!
I bought an AstroAI portable air compressor for tires, bikes, ball...etc. Great compressor and I think everyone should carry one. It was easy to buy, has a great warranty that got another year if you registered the unit in a certain time frame.
I noticed my unit appeared to be leaking at the hose
I contacted AstroAI, sent them some photos and asked for a new hose and I would install it. Esther was super quick to reply and get a few details and said she would have a replacement unit sent to me, and not to have to do a repair. The customer service is quick, polite and helpful. I would say this even if the unit was not replaced. The solution was wonderful, the new unit arrived ahead of schedule and works perfectly.

Resposta da AstroAI
I had an issue with an air chuck I bought from AstroAI via Amazon. I was out of Amazon’s return window so I contacted AstroAI directly by email and described the issue. The AstroAI customer service was very helpful and responsive. They shipped me a replacement the day after I contacted them. In this day and age, customer service this great deserves 5 Stars.

Resposta da AstroAI
They helped out with a problem with the product and made it right. 5 stars
I emailed customer service about an issue with the product AstroAI Digital Tire Pressure Gauge in which the LCD screen went bad. After answering a couple of questions, they sent me a replacement that arrived the same day. That’s fast service! Thank You.

Resposta da AstroAI
Yeah, I love this thing. It came out the box charge easy to hook up test it out that I had one low pressure tire and show me that it was a check it and let me know. Where is it and then complete it

Resposta da AstroAI
Reported a fault recently. The unit was purchased in November 2024. They sent a new one within a few days. Customer service is excellent. Highly recommend ⭐️⭐️⭐️⭐️⭐️

Resposta da AstroAI
Had a small washer fall out of my pump that stopped allowing it to detect PSI and make a good seal. Astro was very quick to respond to my concerns and was happy to send me a new part! Appreciate them a lot!

Resposta da AstroAI
New battery received and was successfully charged. Thanks
The AstroAI team were fast and clearly focused on strong customer service. Even though my item failed near the end of the warranty period, I was given a replacement unit without fuss. Highly recommend.
Very communicative and super helpful customer service. A great customer service experience!
Awesome Customer Service. Staff understood my concern, and resolved the issue immediately!
Very easy to use (much easier than pulling up a second vehicle and getting the cables out), and small enough to keep in the car for emergencies. Great value, too.

Resposta da AstroAI
Good, fast delivery and a minor glitch (not their fault) quickly and fairly resolved.

Resposta da AstroAI
Guter Support, schnelle Hilfe und Lieferung. Mit der Luftpumpe sehr zufrieden. Funktionen wie beschrieben.
The company responded quickly and easily via their email process. They were quick to offer a solution to solve my issue and keep me as a satisfied customer. I appreciate their willingness to make it right.

Resposta da AstroAI
Small footprint. Easy to carry in backpack or saddlebag. Inflator has many choices and is well designed. So far very happy with the purchase

Resposta da AstroAI
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