My air compressor stopped working a few days ago. I purchased it in November. I called AstroAI and explained everything and gave them my purchase information. They sent me a new one without any hass... Ver mais
A empresa respondeu
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My air compressor stopped working a few days ago. I purchased it in November. I called AstroAI and explained everything and gave them my purchase information. They sent me a new one without any hass... Ver mais
A empresa respondeu
Dealing with Astroai was superb! They were able to quickly diagnose the issue with the tire inflator. Since the issue was with battery and it was under warranty, AstroAI was able to provide a free rep... Ver mais
A+ on support and replied promptly! I purchased AstroAI tire pressure gauge from Amazon about 2 years ago. AstroAI support team was able to identify the issue with it and send me the replacement. T... Ver mais
A empresa respondeu
I've had several AstroAi products and they have performed well. I did have a connection leak on the tire gauge, and it was beyond the return deadline. Emailed AstroAi and within 24hrs they had resp... Ver mais
AstroAI is an automotive and household tool brand dedicated to outfitting customers “For All of Life’s Adventures”. Our products range from tire inflators, tire gauges, and car jump starters to multimeters, freezers, and car cleaning tools, empowering customers to live a life never imagined possible. We have shipped over 10,000,000 products to 30 countries and regions since our establishment in 2016, helping thousands of customers enjoy their time on and off the road to the fullest.
7423 Doig Dr, 92841, Garden Grove, Estados Unidos da América
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Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Recently purchased 2 . Both worked right out the box after charging. Had a problem registering them for extended warranty but their customer service was very responsive and we we got it straightened out quickly.
Dave

Resposta da AstroAI
Très impressionné par la rapidité du service et le service à la clientèle.

Resposta da AstroAI
Email contact resulted in missing part being identified and provided.
Very good customer service,was second to none,sorted my problem out with no bother 👍👍
Customer service was quick to respond to my initial request for help with a problem I had with the product. After they determined that the product was faulty, they issued a replacement immediately and I had it within 4 days.

Resposta da AstroAI
Great made the issue resolved. Above and beyond service
Tire pump delivered in good condition and I like the warranty attached to it to

Resposta da AstroAI
We bought a combined car tyre inflator/battery charger but after less than six months it stopped working at the critical point that I had a puncture and needed the inflation pack! The company responded really quickly to my concerns. They offered an alternative but this didn't have the same features (as only inflated tyres). The did subsequently approve a full refund. Only 4 stars for experience as a similar product was available, but it would have cost the company £10 more that what we'd originally paid and they said that it didn't meet their replacement policy. I thought it would have been a reasonable gesture, given I was stranded when their product failed to work!

Resposta da AstroAI
Yolanda was wonderful! My issue was resolved in an incredible time manner. Awesome customer service!
My defective scraper was replaced at lightning speed - I had it 2 days after my initial contact with customer service. Very impressive!
I purchased an Air Compressor from AstroAI through Amazon, last fall. I used it to send air pressure to my Travel Trailer's plumbing as part of winterizing it. I did not use the Air Compressor again until we took the trailer out in the Spring of this year. I was using it to put air in the tires of the trailer when it stopped working. Amazon said I was out of the 90 warranty, so I contacted AstroAI to see if they could help me. They could not have been nicer in their correspondence and after I provided some details, they sent me a replacement Air Compressor. I am very appreciative for this quick solution and professionalism. Great customer service makes me a repeat customer!

Resposta da AstroAI
Great product and first rate customer service. Will definitely buy from this seller again.
I purchased this car starter through Amazon and ran into an issue while using it. Since the Amazon return window had already passed, I contacted the seller directly. They handled it with incredible kindness and speed, sending me a replacement in no time. This was hands down the best after-sales service I have ever experienced. I now have complete trust in this company and highly recommend them to future buyers!

Resposta da AstroAI
I had an issue with the battery on my tire inflator, so I contacted customer service to ask if they could send a replacement device. They responded very quickly and arranged to send me a new device right away. I’m very satisfied with their prompt and helpful support. Great customer service!

Resposta da AstroAI
Excellent tyre pump. Works perfectly. Prompt delivery plus an extended warranty.

Resposta da AstroAI
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