Autoadditionsnationwide Opiniões 

AVOID AT ALL COST
Well where do I start! I’ll start with having our Maxview sky dish fitted by Tyrone, first impressions were good as many other people have experienced, pleased with company and the installation, and there it ends.
I hope non of the happy customers don’t need a repair doing as we did. Our dish developed a fault in May this year while we were away I contacted both maxview and Tyrone. Technically it’s a back to base return however due to a medical issue that wasn’t possible, I will just point out that Tyrone’s paperwork/invoice does not state anywhere that it goes back to base and after speaking to Citizen's Advice repairs are the responsibility of the person/company from where it was purchased not the manufacture. It has taken till September for Tyrone to finally attend and replace the faulty parts. During that time he attended in June to try and fix the item, he became quite agitated stating to my husband “he hates having to try and trace faults back” during that visit he was unable to to repair so Maxview sent over replacement parts for him to fix and from then the problems started. Just to be transparent I have every text message I sent and replies and a recording of phone calls just in case there is any denial in what has been said. When I say replies that was very limited. The amount of messages that were ignored and not replied to is appalling, when he first attended he left agitated to the point he sent me a apology for “ came away from you I might have been rude and abrupt” I constantly kept asking for a date for the replacement he came up with excuse after excuse, stating he came home at midnight he was “tired” this excuse was quite often, his wife hadn’t seen him, I’m sorry but if you are happy to take the orders without thinking about how overworked you are then you should not be taking more orders, you chose how you want to run your business, he made arrangements to attend and didn’t turn up, his excuse was he had a little bit of hydraulic oil on his hands and clothes, I rang him and asked why that made a difference he then used a different excuse, when I challenged his about continually ignoring my messages and not attending he the went on to verbally threatened me by aggressively saying “I’m getting angry now” (I recorded that call). During all this time of me wanting my repair done with him still having the part in his van giving me excuse after excuse that he didn’t have time without it being weeks ahead he is still taking orders. It’s only because he took a order for someone else that had their vehicle stored at the same site as ours finally 4 months later he replaced the faulty Sky dish, upon finishing and leaving his words were if I have any other problems I was to contact Maxview directly. Well Tyrone that won’t be happening as after speaking to Citizens Advice it turns out that although the dish may come with a 3 year warranty it turns out that as with any other sold goods the guarantee is with the merchant but in the law it’s actually 6 years if correct procedure is followed for further repairs (consumer rights act 2016), so I will be contacting you direct should there be any further issues. I hope nobody else has to experiance his rudeness by ignoring customers messages and phone calls also his lack of courtesy by not returning calls and messages and fobbing them off with paltry excuse but more importantly being aggressive with his customers, like I previously mentioned, screen shots all taken of the messages and voice calls recorded, my “insurance” alongside the reference number for the Citizen's Advice file should I need to use going forward if another fault is found.

Auto additions fitted a truma aventa comfort 2nd generation air-conditioning unit today on my motorhome. Great service from Tyrone and his son couldn't fault anything from start to finish. Completed the work in just over an hour. Would definitely recommend using this company. Very pleased thankyou 5*****

Fantastic clean fitting of the trauma air conditioning unit. Fitted while on the drive, Tyrone travels the whole of the country. Arrived on day and day as expected. Clear maintenance and instruction talk, which I videoed. All the best thank you

Had dash cam fitted front and back Ross did a perfect job nice and clean all wiring out of sight
Philip from Cwmbrân.

Top level service from Tyrone and his son travelling the country working on moho/caravan upgrades. Just had the Truma Aventa 2 fitted. Quick, neat, cleaned up and gave a great explanation as well.. first class and wish other vendors were as diligent.

Excellent. Really happy with the service provided. Tyrone and his son fitted a two tank Gaslow LPG system for me today along with a Bluetooth sensor. The work was completed quickly and extremely tidily. I watched the whole process and the attention to detail was excellent. At the end I received a thorough explanation to go with the advice I received during the install process. I cannot speak highly enough about this family run business. Communication beforehand was timely and full of information. Thanks so much.

Another great experience with Tyrone and John from Autoadditions Nationwide who fitted VB Semi Air Suspension plus a couple of lighting upgrades….. can’t recommend them enough

Very professional, first class service. Tyrone kept me updated of delays in transit due to inclement weather. Took approximately one hour to install 2 x 11kg Gaslow lpg cylinder system in my Rapido motorhome. Primed, tested and fully explained. No more lugging heavy cylinders.
A 100% recommendation for this firm.

John Briden

Tyrone came to fit a GasLow system to our Pilote motorhome which went without a hitch despite the heavy rain throughout. A very successful install done in 40 minutes! Tyrone was the consummate professional, very polite and very knowledgeable, I sure we’ll be using this company again for more work in the future

Tyrone installed a truma air-conditioning unit to my caravan. From my first enquiry he was very helpful and always answered my messages. I would recommend him for a first choice for all his services.

Bike rack installation and leisure battery/pv array upgrade. Tyrone and his team are meticulous. High quality supplied equipment is matched by excellent work ethic. Superb after sales support and great communication.

Thank you to Tyrone for installing an inverter and an AC unit in my motorhome.
He's a consummate professional.
Answered all my queries promptly and clearly.
I shall be engaging his services again in the near future for another upgrade.
I truly recommend him if you require any work done on your motorhome or caravan.

Excellent service and great communication from Tyrone. Would definitely recommend him to friends and family.

Tyrone is a real professional, the quality of his workmanship is superb. Only took him just over an hour to fit a Truma Aventa Compact a/c unit to our Elddis CV20. He then gave us a full demo of how to use it and the do's & don'ts. Would definitely recommend Auto Additions and Tyrone to anyone wanting extras on their van.

Tyrone arrived to fit an air con unit, Excellent service , fitted in no time at all, clean tidy job and a good price too, 👍

This is the second time of using Tyrone and there team they fitted air con a couple of years ago and now have just fitted the M-level to my motorhome at my address at a very convenient time to us so very happy with the install and the product so once again thank very much too all the team at auto additions 👍👍👍

Initially I found it difficult to speak with anyone about my order for over a week which is the reason for 4 stars and website states 1-3 days delivery. I then received a message telling me my order had finally been dispatched and I can say that it was packaged really well and had saved a few quid compared to other sellers.

Tyrone with colleague came today to fit 2 roof windows, quick and neat. So much more light compare to the previous style. Excellent job, very informative regarding a further enquiry. Thank you.

We have had a M Level automatic leveling system fitted to our motorhome by Auto additions the fitters turned up on time did a great job could not be happier, would recommend this company to anyone thanks again

Tyrone turned up this morning on time and got straight on with fitting Truma air con made a excellent job very clean and tidy run through how it all worked told me what to do and what not to do very friendly and professional would definitely use again