Automotive Touchup Opiniões 

It was so easy to use the Automotive Touchup website, all you need is the make, model year and color of your vehicle using the scroll down features and the different options of product, small touchup bottles or spray cans and much more and within a week or so your item arrives very well packaged too... I'm glad to be a repeat customer!

I bought paint from this company, waited weeks for it to arrive, but it never made it to my place and got stuck at a UPS access point. It went back to them, and they had the nerve to email me saying they had my package. When I asked for a refund, they said they unfortunately have no refund policy. Seriously? They have my package and want to keep my money too? That's insane. UPS messed up delivering it to my address, and they think it's my fault. Watch out, the company even said this has happened before, so they wanted to check if the UPS problem still exists, but even knowing all that, they won't give me my money back. What a rip-off.

Product is exactly as explained. Constant tracking info.

The worst customer service ever. Totally ghosted me and would not address the problem they created by shipping my order twice. They would not offer solutions or even reply to messages. They just decided to charge me for both orders. Have to submit a claim to my credit card. Too bad because the paint was okay, but I will never use this company again and I will tell everyone I know the same thing.

DISHONEST COMPANY. This company will sell you products that do not match with your cars factory paint and when you try to refund it is very difficult to get your money back. Additionally, if a refund is successful, they do not keep their word regarding giving the customer a full refund. STAY AWAY from this company at all costs!

The ordering was easy and the color match is perfect. I've ordered from this company before so I already knew my color code. But, it's not hard to match your color at all.

Super slow shipping and horrendous customer service. This place sits on orders for days. They have extensive "policies" written to make returns and refunds impossible. In my case because they sat on the order for 5 days I no longer needed the touchup kit. They refused a refund sighting a policy which states their order processing may take few days. Another word "it is my fault" for ordering paint from them because I should have know better. Avoid at all cost.

Automotive Touchup CANNOT be beat for Exact color match! I am a repeat customer...my first buy was for a 1966 mustang, and it was a perfect match, for a 59 year old car, no less! My most recent buy was another perfect match for a Ford Maverick. Don't waste your time and money on any other brand...these guys are the best!

Willard /Kentucky

Products are good but customer service needs some work.
I placed a $400 order that qualified for free shipping. I wanted to add a touch up bottle of paint to the order 3 days later so i could take advantage of the free shipping. I was told i couldn't and would have to pay for shipping because the small bottle of touch up paint couldn't be added to the $400 order. Something about me paying with PayPal was the reason. Makes absolutely no sense

I received my order relatively quickly. The color match on my 23 year car was very close.

Paint was an exact match for my 3rd Gen 4Runner (Thundercloud). My first time doing a DIY fix. Product worked well. Will buy again (if another fender bender happens).

I've been ordering from Automotive TouchUp for years now and have always been satisfied with the shipping time and the quality of the paint. Always a perfect match to my factory paint. I will continue to shop with this company.

Ordered paint a couple of years ago for my wife's Toyota van. It was excellent match and went on perfectly. Decided to use them again on same van but a slightly larger repair. It takes awhile to receive the paint. Once I received it, I noticed the base coat was not only lighter but didn't cover that well. I decided that I needed more base coat and ordered again. This time the base coat covered much better. Clear coat also covered very well but needed two cans to properly do the job. No sure I'd order again since base coat was not as good a match as prior.

I also have reached out recently about a color match problem no responce

I have purchased from this company several times in the past, and they never seem to fail my expectations. The paint was a perfect match. The supplies that came with the kit were more than enough for my prep and final finish. This is my go-to paint people!

I liked working with the Automotive Touchup Customer Service as they were friendly and helped me estimate how much spray can paint, I would need to touch up my Rav4: from the primer, base coat and clear coat. Jessica provided me with professional service and even made a change order for me. Jessica was courteous at all times during my phone order. I would like to see Jessica receive a letter of appreciation and possibly a cash award from her supervisor. The base coat matched perfectly. I will use Automotive Touchup again and recommend them for paint materials.

I placed my order for the touchup paint kit on 9/15/25 and never received the product. Have been trying to speak with customer service for several days without a response. Today, 10/7/25 all calls to Automotive Touchup are going to voicemail. Pretty frustrating.

While I have not used the product yet, it was very easy to get everything I needed from the same place. I'll be painted with the product 3 weeks from now hopefully.

Purchased their "exact and perfect match" touchup paint for 2023 Kia Sorrento with a perfect paint without any paint color degradation. I just needed to touch up some hood chips. I touched up most of the front bumper with just one area. I found out that the color was darker. I sent an email to their C/S dept (Kacie). After weeks I get a reply stating you have 30 days get any issues resolved. She said send pics and we will get back to you. Again weeks and no reply. Contacted Mgr Paul. He finally emailed back stating your SOL you had 30 Days. I live in Florida with temps at 80 at 6am and 90 at 8:30. Application instructions indicate do apply with these temps. Bottom line the touch up is not exact or perfect and they know it and will not refund or remedy. Do Not use this company as the product is not Exact. The company knows that. There customer service when you call is poor and they reside at home. Mgmt does care about you a reasonable request to resolve it when they know its not exact after 40 day application. Are you kidding me. Do not purchase and risk there lies. I went to my dealer and got an exact match.