Will at the helpdesk was fantastic in guiding us through a technical issue which had defeated us. He was very knowledgeable and extremely patient so top marks from us! It is unusual to find such dedic... Ver mais
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Leia as opiniões dos outros
Immediate response, careful investigation of the issue and called back with a solution. Very impressed that so much of the house hardware can be assessed and rebooted if required. Back on line in just... Ver mais
When we moved in we had a router delivered same day but couldn’t get connected the same day as the removal wagon was parked over the connection cover. B4RN came back next day and completed the job.... Ver mais
Everyone we've dealt with at B4RN has been professional, friendly and efficient. From Tom, who dug the trench for the fibre across the garden by hand, to the very helpful guy on the helpdesk at Head O... Ver mais
Informações sobre a empresa
Escrito pela empresa
Delivering gigabit full-fibre broadband to the hardest to reach, working alongside rural communities.
Informações de contacto
Station Yard, LA6 2QY, Melling via Carnforth, Reino Unido
- 01524555887
- info@b4rn.org.uk
- www.b4rn.org.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 70% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Volunteers and engineers were reliable
Volunteers and engineers were reliable, very helpful and patient in setting up our B4RN from the pavement to our property. We do occasionally experience some buffering when streaming.
A very helpful and positive experience
I had a question about my bandwidth.
I was given positive reassurance and help.
My hearing is not good but I received kind and patient consideration making it a very pleasant and helpful experience.
Thank you.
WiFi is rubbish
WiFi is rubbish. Telling people not to bother. Waste of time is the WiFi. Better off with BT.
Reliable broadband and great service at…
Reliable broadband and great service at an affordable price
You can always judge the quality of a…
You can always judge the quality of a company by how it deals with problems. We have only had one issue - not b4rns fault, a builder cut through the fibre near us. Within a day, b4rn had sent an engineer and the problem was fixed.
excellent internet speed
excellent internet speed, very helpful office staff and engineers.
Excellent help whenever an issue arises
Reliable at speed
I find B4rn to be a reliable service and fast broadband service however on the odd occasion when service has not performed as well as expected the support staff at more than competent in resolving issues including downstream issues with my mesh system.
From introduction on to use.
From introduction to insallation and on through use help advice and support was always available. The weekly Zoom meetings ensure everyone can keep up to date.
BARN.....Best internet on this planet
If I could give more stars..I would.Before being with Barn...I tried 3 other suppliers...All were useless..Now..with Barn..no problems whatsover.mulitiple appliances are on at the same time compared to 2..which still had problems..Greatest internet supplier on the planet as far as i am concerned..I cannot praise them enough
Our small villages installed a B4RN Network…
Our small villages were one of the first to install a B4RN network about 10 years ago. The main reason for this was to improve an existing poor internet provision provided by the BT network.
Once installed and running it provided a reliable ultra high speed broadband service for a reasonable cost.
Most people in our villages quickly became B4RN customers.
If there is a problem with the service customers can contact the B4RN help desk for a quick solution. No hours of delay listening to a chatbot.
Despite growing larger it still provides a friendly personal service which is hard to beat.
Well done B4RN!
Excellent connectivity
Excellent connectivity, but when I needed to discuss a connection and the position of cabling I couldn't find the answer and it was impossible to find anyone to speak with. In the end we dug the field to relay water pipes on a wing and a prayer
Uninterrupted rapid broadband service…
Uninterrupted rapid broadband service since taking the connection 6 years ago.
Satisfactory response to the occasional query
Amazing speeds
Amazing speeds, High reliability, Fast call out for problems. A wonderful community project that has succeeded and now growing fast.
From very poor WiFi for many years to consistently excellent!
From very poor WiFi for many years, Barn has provided us with consistently excellent connection. We even bought a SKY Glass TV because we are so confident of the service. We also wanted to keep our home phone connection and we managed to achieve that through Barn! Please keep up the good work!
Excellent efficient service
Excellent efficient service - very responsive to issues. The broadband speed is fanatastic.
The changeover was seamless
The changeover was seamless , very professional engineers and helpful service staff. Much better internet connection for Mobile and TV and working from home. No problems since it was set up. Much cheaper for me than BT. Thank you so much!
Always helpful
Always helpful with any enquiry. Competitive prices.
Engineer arrived promptly and sorted…
Engineer arrived promptly and sorted the fibre broadband problem quickly. Mice had chewed the fibre inside the wall. Very impressed with the skill and diligence fixing the problem so quickly.
B4RN really has been so much better…
B4RN really has been so much better than other internet providers (and obviously about 5,000,000 x better than BT). When we set up the connection it didn't work on day one. I emailed B4RN on Saturday; the local engineer replied on Sunday (!) and came to fix it on Monday at 9am. Can you imagine BT responding like this.
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