Broadband for the Rural North Opiniões 

498
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Will at the helpdesk was fantastic in guiding us through a technical issue which had defeated us. He was very knowledgeable and extremely patient so top marks from us! It is unusual to find such dedic... Ver mais

Classificada 5 em 5 estrelas

Immediate response, careful investigation of the issue and called back with a solution. Very impressed that so much of the house hardware can be assessed and rebooted if required. Back on line in just... Ver mais

Classificada 4 em 5 estrelas

When we moved in we had a router delivered same day but couldn’t get connected the same day as the removal wagon was parked over the connection cover. B4RN came back next day and completed the job.... Ver mais

Classificada 5 em 5 estrelas

Everyone we've dealt with at B4RN has been professional, friendly and efficient. From Tom, who dug the trench for the fibre across the garden by hand, to the very helpful guy on the helpdesk at Head O... Ver mais

Informações sobre a empresa

  1. Operadora de telecomunicações
  2. também em
  3. Operador de Internet

Escrito pela empresa

Delivering gigabit full-fibre broadband to the hardest to reach, working alongside rural communities.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

498 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 70% das suas opiniões negativas

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4,8

Todas as opiniões

(498)

473 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Absolutely thrilled to be connected to…

Absolutely thrilled to be connected to B4RN. The internet connection is faultless (so far!), everything you could wish for to run a business in a rural area. The price is very reasonable. Installation was all very straightforward, great communication. 100% recommend to anyone tempted, you won't regret it.

1 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Loses signal constantly

Loses signal constantly. Complained numerous times. Answer always the same. Buy, yet another, signal booster.

17 de junho de 2026
Opinião espontânea
logótipo da Broadband for the Rural North

Resposta da Broadband for the Rural North

Hi Antony,

Thank you for taking the time to share this review with us. Feedback like this helps us learn and keep improving the service that we provide to our communities.

We appreciate that you have been in touch with us previously, and understand your disappointment that the issue hasn't been fully resolved. As every home differs in layout, size, and construction, Wi-Fi performance can vary and often requires a tailored approach to achieve reliable coverage throughout.

We’re keen to continue working with you to help suggest a solution that meets your needs. Please don’t hesitate to contact our Technical Helpdesk team again at helpdesk@b4rn.org.uk or on 01524 555887 (option 1), and we’ll be happy to review your setup and explore further options with you.

Best wishes,

Team B4RN

Classificada 5 em 5 estrelas

Professional, friendly and efficient - and great speeds!

Everyone we've dealt with at B4RN has been professional, friendly and efficient. From Tom, who dug the trench for the fibre across the garden by hand, to the very helpful guy on the helpdesk at Head Office who helped us install our new phone system. Speeds are excellent and the service is very reliable. Highly recommended - if B4RN is available to you, grab it with both hands!!

17 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Why we are B4RN fans

We like the ethos of the company. The installation was trouble-free, and we have had no trouble with the service since we went live. We occasionally hear of problems when farmers dig up cables and so on, but these are apparently dealt with rapidly. The broadband speed is much faster than we were used to, and on the odd times when I have contacted B4RN I get straight through to a real person. Keep it up!

17 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Better all round

Great communication, great system. Really helpful having someone on the end of a phone if needed with no chatbot preventing you from resolving any issues.
Significantly cheaper with VIOP and better speeds altogether.

17 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I was in at the beginning, 2014 or 2015

I was in at the beginning, helping lay cable in our village.service has always been reliable, and help where needed. A big plus, is that if you ring the helpline, try something, then need more help you will often get the same person, no need to tell the whole story again. But really it's been very reliable.

30 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Flawless service

Flawless service. Good communication well in advance of any maintenance / offline periods which are always in the middle of the night - and infrequent - so there's no disruption to our use.

17 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have the highest regard for B4RN

I have the highest regard for B4RN. We are a small Parish in Norfolk and B4RN supported us as we raised the finance to create our own Hyperfast broadband connection. They really are all incredible. The connection itself is faultless and even when a contractor went through our fibre it was patched in a matter of hours, so that we didn't lose working time. (Big thanks to David Evans). Every rural community with poor connections should partner with B4RN should. You will never regret it.

17 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy with B4RN

Very happy with B4RN - no problems with installation and post connection communications and assistance where required. If only other organisations could be so helpful

17 de junho de 2026
Opinião espontânea

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