When we went into the store in Croydon, the assistant chloe was so helpful. The turn around from ordering and delivery was so quick, i was really impressed. Once ordered the company kept in contact wi... Ver mais
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Leia as opiniões dos outros
Great experience from the team. Very helpful & knowledgeable. Wide range of products available to trial. Additional services they provide such as storing your order until your are ready to col... Ver mais
Excellent service and so very helpful with our travel system and now next stage car seat. Everything suggested was with good reason and nothing oversold or pressurised. We will be using BabyNest for a... Ver mais
No plastic on the product. I’ve always had Joie’s car seats bought with plastic covering that can be used to protect it when storing it in the boot. Delivery partner DPD went ahead and delivered t... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja para bebé
- também em
- Loja infantil
Escrito pela empresa
London based baby store, selling a range of baby equipment by popular brands. We provide car seats, strollers and baby room furniture. From brands such as, iCandy, Cybex, Bugaboo, Silver Cross, Joolz, Stokke, Nuna, Egg and many more. Buy online from our website or visit us in store.
Informações de contacto
1-2 Purley Way Crescent, CR0 3JS, Croydon, Reino Unido
- 0208-684-3930
- enquiries@baby-nest.co.uk
- www.baby-nest.co.uk
4,6
Excelente
277 opiniões
Pede aos clientes que escrevam opiniões
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Não respondeu a opiniões negativas
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Great service from Baby Nest
Great service from Baby Nest. Speedy delivery and product was well packaged.
17 de setembro de 2024
I didn’t like that I had to chase them…
I didn’t like that I had to chase them for updates on delivery, but they were super fast once the product was in stock and they were proactive so thanks.
9 de setembro de 2024
5* Company. Highly recommend!
After a huge mess up with Mamas and Papas we had cancel our pram order and try and find it elsewhere. I found everything I needed with Baby Nest at the same price Mamas and Papas were selling for. The delivery was absolutely rapid with it all arriving the next day in perfect condition! Highly highly recommend. Thank you!
5 de setembro de 2024
Super fast delivery of an item I…
Super fast delivery of an item I couldn't get anywhere else!
27 de agosto de 2024
Fabulous communication through
15 de agosto de 2024
Nothing to say
26 de julho de 2024
Resposta da Baby Nest
Thank you for your review.
Our website stated Mid-July for deliery and had emailed you the same day you placed the order out of courtesy to highlight this lead time in case you had missed it. We would of course have been happy to cancel the order in case this lead time had been missed or didn't work for you. The reason for the wait was that Joolz was out of stock of the bumper bar that you ordered and there was nothing we could have done to expedite this sooner.
We are surprised and feel this review is perhaps unfair as there was nothing more we could have done.
Resposta da Baby Nest
Thank you so much for taking the time to write this review
Everything was great!
Everything was great - good communication and fast delivery. Really happy to support an independent shop.
29 de julho de 2024
Resposta da Baby Nest
Thank you so much for taking the time to write this review and for supporting independent businesses.
Nuna Triv Next purchase
This was just a normal order, but the customer service was great.
I initially got an email stating that it would take approximately 14 days to get the item delivered and if I am OK to wait.
After only 3 days I got a phone call to inform me that the item arrived early and asked if it's ok to have it delivered next day.
The staff seemed super friendly on the phone
25 de julho de 2024
Resposta da Baby Nest
Thank you so much for taking the time to write this lovely review and happy we could fufill the order quicker than originally stated.
Resposta da Baby Nest
Thank you so much for taking the time to write this review
Resposta da Baby Nest
Thank you so much for taking the time to write this review and happy to hear you like the pushchair
Resposta da Baby Nest
Thank you so much for taking the time to write this review
Good price and unbelievably quick…
Good price and unbelievably quick delivery which was much appreciated.
3 de julho de 2024
Resposta da Baby Nest
Thank you so much for taking the time to write this review
All brilliant!
4 de junho de 2024
Resposta da Baby Nest
Thank you so much for taking the time to write this review
great communication ,very helpfull fast…
great communication ,very helpfull fast delivery.10 out of 10
24 de junho de 2024
Resposta da Baby Nest
Thank you so much for taking the time to write this review
Product itself is great but I paid for…
Product itself is great but I paid for next day delivery and it took two weeks to get to me.
20 de junho de 2024
Resposta da Baby Nest
Thank you so much for taking the time to write this review. We welcome all feedback positive or negative. However, in the interests of fairness, our website did state a lead time of mid to end of June for this item to arrive as we're awaiting this mosquito net to arrive from Joolz who we're out of stock at the time. We had also emailed you on the day after you placed the order to highlight this lead time. We would have happily cancelled the order had you replied to us and requested this but hadn't received a reply and assumed you we're okay to wait. The item was shipped on a next day delivery as soon as the item arrived in stock with Joolz within the lead time quoted to you.
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