Back Care Solutions Opiniões 

2679
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I received an Access to Work grant covering a sit-stand desk. I wanted a corner desk to fit in my existing space, but the grant would not stretch to that. I called up Back Care Solutions, who advised... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Everything  went smoothly, communications were great - not too many/often, but enough to be informative and aware of equipment delivery status. The delivery and installation also went very well. I had... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have been impressed with the service that I have received from all your employees. They have all answered my questions, everyone has been polite and communication has been great too. In the future I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had the pleasure of being assessed by Paul. Truly a kind, caring and compassionate individual. Paul was very understanding and was able to offer recommendation tailored towards my needs. His kindness... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de material para escritório
  2. Fornecedor de equipamento para mobilidade

Sobre Back Care Solutions

Escrito pela empresa

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Ergonomic Chairs

Standing Desks

Desk Converters

Ergonomic Accessories

Home & Agile Working

Special Offers

TRAINING & ASSESSMENTS

DSE Assessments

Ergo Train Events

We are the UK’s leading supplier of ergonomic office products, workplace assessments and mobility solutions ranging from ergonomic chairs, standing desks, mice & keyboards, posture supports and powered chairs. Our mission is to improve workplace comfort and to both prevent and manage muscular injuries and postural problems at both home and work.

Our team is available to assist with expert advice and support via phone, email or live chat or alternatively we can provide a range of DSE and workplace assessments both on site and remotely to mitigate any work-related injuries and risks.

We have been operating for 20 years and have become one of the leading names in the workplace ergonomics market, with a priority placed over customer satisfaction and service. We ensure that each customer is provided with a bespoke solution with suitability assured by our trial and returns periods.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2679)

212 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

The service was good and the chairs are…

The service was good and the chairs are exactly what we needed. (Expensive but good)

5 de março de 2026
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Resposta da Back Care Solutions

Thanks so much for leaving us your review! It's great to read that you're satisfied with the service and your chair is providing the support you need.
Thanks
The BCS Team

Classificada 5 em 5 estrelas

Knowledgeable and caring

Your team member was very knowledgeable and helped me understand what I actually needed from a chair. He was clear in his explanations and dealt with everything in a caring anner.

20 de fevereiro de 2026
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Resposta da Back Care Solutions

Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the service provided and was fully supported with your set up.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

The support and responsiveness…

The support and responsiveness throughout the process were very helpful. The desk was arranged and delivered promptly, and the guidance around improving my workstation setup and back care was clear and supportive.

2 de março de 2026
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Resposta da Back Care Solutions

Hi Abhishek,

Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the customer service provided.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Really good company to deal with ,good…

Really good company to deal with ,good communications all the way through the process. A1

26 de fevereiro de 2026
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Resposta da Back Care Solutions

Hi Matt,

Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the service provided.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Great customer service

Great customer service

25 de fevereiro de 2026
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Resposta da Back Care Solutions

Hi Sylvia,

Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the customer service provided.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Perfect Service

Everything was perfect from communication to delivery - could not fault them!

25 de fevereiro de 2026
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Resposta da Back Care Solutions

Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the delivery service provided.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Product delivered in a timely manner - good company

Product delivered in a timely manner. Functions as required. The delivery man was knowledgeable, friendly and very helpful. Ensured equipment was set to my needs and I was clear on how to use before leaving premises. Very nice person.

24 de fevereiro de 2026
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Resposta da Back Care Solutions

Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the delivery service provided.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Second Backfriend

We’ve had a backfriend for some years, but we have been fighting over it too much lately, so we decided to buy another.
Really good for dodgy backs and aching shoulders. It also makes it easier to get out of the sofa!

24 de fevereiro de 2026
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Resposta da Back Care Solutions

Many thanks for leaving us your five-star review! It's great to hear that the Backfriend is helping to relieve the aches and pains.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Highly recommend

Throughout the entire process, I was consistently kept informed and updated, which gave me great confidence in the service. Keith was exceptional — he was kind, professional, and incredibly knowledgeable. He took the time to explain everything clearly, answered all of my questions, and made sure I fully understood each step of the assessment. His expertise was evident, and he approached everything with patience and genuine care.

The whole process was quick, smooth, and very well organised. I truly appreciate how efficiently everything was handled and how promptly I received the support I needed. Thank you for providing such a positive experience and for ensuring the assessment resulted in the right outcome for me.

23 de fevereiro de 2026
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Resposta da Back Care Solutions

Hi Monique,

Thanks so much for leaving us your wonderful 5-star review. We are so pleased the process was smooth and you had a positive experience.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service.
The technician took his time to listen to my complex health conditions, and learn how the affect me in work. He looked at how I sat and considered how the current chair could be improved as a temporary fix, and then he looked at what we could do to improve things further long term. He explained why I should not be pushing down on the handles when I stand up and how it is a hazard - how chairs are not built to withstand that kind of pressure etc - I am grateful to him for his advice.
I am really happy with the service I recieved.

23 de fevereiro de 2026
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Resposta da Back Care Solutions

Hi Natalie,

Thanks so much for your fantastic five-star review! It's great to hear that your assessment went well and you received lots of useful advice.

Kind regards,
The BCS Team

Classificada 4 em 5 estrelas

Helpful friendly and professional…

Helpful friendly and professional service

19 de fevereiro de 2026
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Resposta da Back Care Solutions

Hi Adam,

Thank you very much for leaving us your four-star review - we really appreciate your feedback!

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Simply the best

From day 1 this company was simply brilliant. I requested a more specific time for delivery and they replied promptly with a positive response. On the morning of delivery my chair was brought into my home carefully and I was told how to use the chair. Very quick and efficient and such a friendly employee! Thank you for your genuine care!

13 de fevereiro de 2026
Opinião espontânea
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Resposta da Back Care Solutions

Hi Gillian,

Many thanks for leaving us your 5-star review! We're really pleased to read you're happy with the service provided.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Memory Foam Wedge

Had problems with making the payment needed as post code wasn’t recognised on thier system. Both emails & telephone calls were dealt with in a timely fashion. Quick delivery, well packaged & a good quality product. I would recommend this company & would use for future purchases.

19 de fevereiro de 2026
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Resposta da Back Care Solutions

Hi there,

Many thanks for leaving us your review. We are sorry to hear about the issues with the post code, but glad these could be resolved and that you're happy with the product and service provided.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

The service I received was great and…

The service I received was great and delivery was much quicker than expected. 

Delivery went really well. Keith text me to let me know he was on his way and set up everything perfectly 👌

13 de fevereiro de 2026
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Resposta da Back Care Solutions

Hi Jo,

Thanks so much for leaving us your five-star review! It's fantastic to read you're happy with the service provided - we will make sure Keith is sent a copy of your feedback too!

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

I have nothing but praise!

I have nothing but praise, I was updated about delivery in a clear way I understood and what would happen on delivery day.

Delivery day the chap was lovely and polit and cleaned up afterwards too. They answered all my questions on the desk and make it super easy to understand which was great.

Since getting the desk set up and the product itself has been great and already seeing the benefits of it and it’s a great quality product as well.

Highly Recommended😊

13 de fevereiro de 2026
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Resposta da Back Care Solutions

Hi Gary,

Thanks so much for leaving us your 5-star review! We're really pleased that you're satisfied with the service provided and the product itself. Many thanks for recommending us!

Kind regards,
The BCS Team

Classificada 4 em 5 estrelas

Good, basic privacy screen

The privacy screens works well and provides privacy when on the move or indeed in the office. It also acts as an anti glare shield which is also useful.
I’ve dropped a star because the magnetic hold does not work when the laptop is closed and you have to reapply the screen on each use

18 de fevereiro de 2026
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Resposta da Back Care Solutions

Hi Eleanor,

Many thanks for leaving us your four-star review! It's great to hear the product is working well. We will pass your feedback about the magnetic internally to the relevant team.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Totally recommend

The chair that I have now, is so much better. so comfortable and supportive.
The whole process from the original assessment to the installation of my chair has been so smooth and efficient. Both technicians I have dealt with were professional, friendly and listened to what I needed. Totally recommend.

14 de janeiro de 2026
Opinião espontânea
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Resposta da Back Care Solutions

Hi Jacqueline,

Thanks so much for leaving us your 5-star review! It's great to hear that you're finding the chair comfortable and supportive. We will be sure to pass on your feedback to the technicians involved in your order.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Friendly and helpful

Friendly helpful, staff. Very respectful in my home and thoroughly setup the equipment needed, explaining how to use it.

21 de janeiro de 2026
Opinião espontânea
logótipo da Back Care Solutions

Resposta da Back Care Solutions

Hi Beth,

Thanks so much for leaving your 5-star review! It's great to hear that the delivery and setup went well.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

The service was excellent

The service was excellent and the communication during the process of delivery exemplaraly. Thank you and well done.

6 de fevereiro de 2026
Opinião espontânea
logótipo da Back Care Solutions

Resposta da Back Care Solutions

Hi Maja,

Many thanks for leaving us your 5-star review. We are so pleased that you're satisfied with the service provided.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Great service

The service I received from your team was excellent, particularly from the contractors who visited my home and helped me obtain and create the right workstation that meets my medical needs.

20 de janeiro de 2026
Opinião espontânea
logótipo da Back Care Solutions

Resposta da Back Care Solutions

Hi Angela,

Many thanks for leaving us your 5-star review! It's great to read you're happy with the service provided.

Kind regards,
The BCS Team

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