I received an Access to Work grant covering a sit-stand desk. I wanted a corner desk to fit in my existing space, but the grant would not stretch to that. I called up Back Care Solutions, who advised... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Everything went smoothly, communications were great - not too many/often, but enough to be informative and aware of equipment delivery status. The delivery and installation also went very well. I had... Ver mais
A empresa respondeu
I have been impressed with the service that I have received from all your employees. They have all answered my questions, everyone has been polite and communication has been great too. In the future I... Ver mais
A empresa respondeu
Had the pleasure of being assessed by Paul. Truly a kind, caring and compassionate individual. Paul was very understanding and was able to offer recommendation tailored towards my needs. His kindness... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Back Care Solutions
Escrito pela empresa
GET IN TOUCH
SHOP BY CATEGORY
TRAINING & ASSESSMENTS
We are the UK’s leading supplier of ergonomic office products, workplace assessments and mobility solutions ranging from ergonomic chairs, standing desks, mice & keyboards, posture supports and powered chairs. Our mission is to improve workplace comfort and to both prevent and manage muscular injuries and postural problems at both home and work.
Our team is available to assist with expert advice and support via phone, email or live chat or alternatively we can provide a range of DSE and workplace assessments both on site and remotely to mitigate any work-related injuries and risks.
We have been operating for 20 years and have become one of the leading names in the workplace ergonomics market, with a priority placed over customer satisfaction and service. We ensure that each customer is provided with a bespoke solution with suitability assured by our trial and returns periods.
Informações de contacto
The Old Bakery, Club Street, PR5 6FN, Bamber Bridge, Reino Unido
- 01772 330 333
- office@backcs.co.uk
- www.backcs.co.uk
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Equipment was delivered quickly
Equipment was delivered quickly, and the man who set up up was very helpful
30 de março de 2026
Resposta da Back Care Solutions
Thank you so much for our review! We are glad to hear you had a good experience with our team.
Thanks
The BCS Team
Excellent service
Everyone who came out to me was kind and courteous allowing me to feel like a regular person rather than a disabled inconvenience.
Thank you so much
18 de março de 2026
Resposta da Back Care Solutions
Thank you for your 5 star review! we are glad to see you had a great experience with our technicians.
Thanks
The BCS Team
very good assessor
The person who came to assess, contacted me 30 min before arriving, he was on time, he was friendly and approachable.
He went over all aspects of my job and the use of equipment I use which I found helpful.
20 de março de 2026
Resposta da Back Care Solutions
Many thanks for leaving us your five-star review. It's fantastic to read that your onsite assessment went well and that you're happy with how it was carried out.
Kind regards,
The BCS Team
Quick delivery and very friendly…
Quick delivery and very friendly delivery person. So helpful and accommodating. Great customer service.
17 de março de 2026
Resposta da Back Care Solutions
Thank you for our 5 star review! We are very glad to hear you had a great experience with our technician and the service team!
Thanks
The BCS Team
The company is professional and was…
The company is professional and was able to meet all of my needs, including delivery day and assembling my desk for me. I would highly recommend Back Care Solutions
19 de março de 2026
Resposta da Back Care Solutions
Thank you so much for our 5 star review! We are really glad to hear you had a great service and would recommend us to others.
Thanks
The BCS Team
Easy process and quick delivery.
18 de março de 2026
Resposta da Back Care Solutions
Thank you for our 5 star review! We are pleased to hear the service was good and you had a quick turnaround on delivery!
Excellent customer care
Excellent customer care. Fast and efficient delivery. Staff always available for help and advice. Highly recommend
20 de março de 2026
Resposta da Back Care Solutions
Thank you so much for our review! We are glad to hear you have received such a good service.
Thanks
The BCS Team
We would highly recommend Back Care…
We would highly recommend Back Care Solutions Limited. Their booking system is straightforward and easy to use, making the whole process smooth from start to finish.
Paul, the engineer who visited us, was exceptionally friendly, efficient, and knowledgeable throughout. He was also polite and approachable, putting us completely at ease. We wouldn’t hesitate to recommend both Paul and the company.
19 de março de 2026
Opinião espontânea
Resposta da Back Care Solutions
Thank you so much for your kind recommendation! We’re delighted to hear that you found our booking system straightforward and the overall process smooth from start to finish.
Paul will be especially pleased to hear your feedback. We take great pride in providing friendly, efficient, and knowledgeable service, so it’s wonderful to know he made you feel at ease during his visit.
Thanks
The BCS Team
My feedback
The item was received whilst I was on annual leave. I have found the footrest very comfortable and it is supporting my knee
16 de março de 2026
Resposta da Back Care Solutions
Thank you so much for our review! We are pleased to hear the footrest is providing comfort.
Thanks
The BCS Team
I would definitely use this company again
The engineer made me feel comfortable and put me at ease straight away. He showed me how to utilise my chair to its most and set it to suit my needs. I found him to be very polite and reassuring.
12 de março de 2026
Resposta da Back Care Solutions
Thank you for our 5 star review, we are glad to hear your experience with our technician was great!
Thanks
The BCS Team
Assessor very knowledgeable and helpful.
18 de março de 2026
Resposta da Back Care Solutions
Thank you so much for our review!
We are glad to see the assessor provided a great service!
Delivery and Set Up
I ordered a chair with delivery and set up, although the box was very difficult to move, perhaps could do with holes for handling for ease, the delivery was on time.
Set up was completed by a Back Care Solutions engineer with little to no effort. The Back Care Solutions engineer went through all the adjustments with me and set the chair to my needs, great service and i would use again. Very friendly service top marks
17 de março de 2026
Resposta da Back Care Solutions
Thank you for taking the time to share your feedback! We’re delighted to hear that your delivery arrived on time and that our engineer provided a friendly and thorough set-up service, ensuring your chair was perfectly adjusted to your needs.
We also appreciate your comments regarding the packaging. Your suggestion about adding handling holes is really helpful, and we’ll be sure to pass this on to our team as we’re always looking for ways to improve the customer experience.
Thanks
The BCS Team
Resposta da Back Care Solutions
Thank you for our review! We really appreciate your feedback.
Thanks
The BCS Team
Excellent service
Excellent service - I would also recommend the company to anyone who needs that extra support in working.
Not only do they provide top quality equipment, their agents come out and full set it all up and explain how everything works to ensure you are comfortable.
Thank you so much.
17 de março de 2026
Resposta da Back Care Solutions
Thank you for our review! We really appreciate your feedback, we will of course pass this onto our technicians regarding the setup.
Glad to hear everything has gone smoothly and you are feeling comfortable!
Thanks
The BCS Team
Resposta da Back Care Solutions
Thank you so much for our 5 star review!
Thanks
The BCS Team
Brilliant service
The ease of placing the order right through to delivery.
I made a last minute change to the delivery address, it was all handled with ease and delivery was not delayed, in fact it was delivered extremely quickly.
13 de março de 2026
Resposta da Back Care Solutions
Thank you very much for our 5 star review! Glad to hear the service you have experienced with our ordering team was positive!
Thanks
The BCS Team
Amazing
Such a pleasure ordering from them and the delivery was amazing, thank you!
11 de março de 2026
Resposta da Back Care Solutions
Thanks so much for leaving us a 5 star review! We will pass this valuable feedback to ordering team.
Thanks
The BCS Team
Great service
Communication was excellent quick service and really happy with the product
10 de março de 2026
Resposta da Back Care Solutions
Thanks so much for leaving us a 5 star review! We are glad to hear you are pleased with the service and the suitability of our product!
Thanks
The BCS Team
Excellent service
Excellent service, the two gents who visited me at home were great, had fantastic knowledge about my spinal condition. 5 STAR SERVICE
10 de março de 2026
Resposta da Back Care Solutions
Thanks so much for leaving us your review! It's great to read that you're satisfied with the service and felt heard on our attendance.
Thanks
The BCS Team
Great Service & Assessment
Back Care Solutions attended for an assessment and took into account all of my needs. They used this info to build the right chair and I felt they did a thorough job.
3 de março de 2026
Resposta da Back Care Solutions
Many thanks for leaving us your 5-star review! We're glad to read that you're pleased with how the assessment was conducted!
Kind regards,
The BCS Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.