I received an Access to Work grant covering a sit-stand desk. I wanted a corner desk to fit in my existing space, but the grant would not stretch to that. I called up Back Care Solutions, who advised... Ver mais
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I received an Access to Work grant covering a sit-stand desk. I wanted a corner desk to fit in my existing space, but the grant would not stretch to that. I called up Back Care Solutions, who advised... Ver mais
A empresa respondeu
Everything went smoothly, communications were great - not too many/often, but enough to be informative and aware of equipment delivery status. The delivery and installation also went very well. I had... Ver mais
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I have been impressed with the service that I have received from all your employees. They have all answered my questions, everyone has been polite and communication has been great too. In the future I... Ver mais
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Had the pleasure of being assessed by Paul. Truly a kind, caring and compassionate individual. Paul was very understanding and was able to offer recommendation tailored towards my needs. His kindness... Ver mais
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Escrito pela empresa
We are the UK’s leading supplier of ergonomic office products, workplace assessments and mobility solutions ranging from ergonomic chairs, standing desks, mice & keyboards, posture supports and powered chairs. Our mission is to improve workplace comfort and to both prevent and manage muscular injuries and postural problems at both home and work.
Our team is available to assist with expert advice and support via phone, email or live chat or alternatively we can provide a range of DSE and workplace assessments both on site and remotely to mitigate any work-related injuries and risks.
We have been operating for 20 years and have become one of the leading names in the workplace ergonomics market, with a priority placed over customer satisfaction and service. We ensure that each customer is provided with a bespoke solution with suitability assured by our trial and returns periods.
The Old Bakery, Club Street, PR5 6FN, Bamber Bridge, Reino Unido
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Great choice of equipment. Once chosen and the items were ordered, they arrived well packaged and very quickly. They have already made a huge difference to my comfort, very pleased, thanks.

Resposta da Back Care Solutions
From start to finish I have had the best experience with Back Care Solutions. The initial contact and the communication all the way through have been, professional, helpful and for me a very important part, friendly.
I have already recommended them to Colleagues at my place of work.
If I was asked to give marks out of 10, it would be a 20.
Wonderful Company, I would recommend to everyone!
Thank you Back Care Solutions.

Resposta da Back Care Solutions
Equipment availability was good and delivery very quick. I was pleasantly surprised that Back Care Solutions not only delivered this so quickly, but also installed the equipment, showing me how to use everything and helping me get set up. Would recommend and will use again in future for any ergonomic equipment.

Resposta da Back Care Solutions
The items delivered arrived earlier than expected the shared video assembly instructions were extremely useful and did not take too long to build the desk.
I was very pleased with the communications and responsiveness of your team. One example was when I asked what colour of the desk top would be I was provided with at least 5 different options to choose from.
Thank you for an excellent service with plenty of notifications to keep me informed.

Resposta da Back Care Solutions
Really smooth delivery. Staff were lovely, exactly the kind of professionalism you'd want from someone coming into your home. Really helpful explaining all the equipment and left everything tidy

Resposta da Back Care Solutions
Excellent Service
The technician arrived on time, came with multiple options, and was very friendly.
The repair was completely quickly and Steve was really helpful.
Would definitely recommend

Resposta da Back Care Solutions
The assessment was thorough and well explained and was not rushed at all. Looking at photos helped to further explained the issues with my office setup.

Resposta da Back Care Solutions
The service and support I received from Back Care Solutions was fantastic. They guided me through all the steps required to complete an accurate assessment and the gentleman who delivered my equipment, was kind, polite and exceptionally through going through set up and use for me. I couldn't have wished for any more care and support.

Resposta da Back Care Solutions
Great service from start to finish very polite and friendly staff.

Resposta da Back Care Solutions
Had a phonecall half hour before he was arriving ..so helpfull.. assembled
the chair together showing me all the different settings on the chair ..set the chair so I was comfortable and was very friendly ..great service .

Resposta da Back Care Solutions
Very happy with the service from Back Care Solutions and the prompt delivery of equipment required. Thanks again

Resposta da Back Care Solutions
Excellent service. Just took a bit of time to get the new chair delivered (c.just over a month)

Resposta da Back Care Solutions
The chap who delivered my chair was excellent. He put everything together and then proceeded to set it up correctly for me explaining how everything worked as he went through. Finished by ensuring that I was comfortable with my position.

Resposta da Back Care Solutions
The service I received was of a high standard by the technician (Steven Holding). Steven was helpful, friendly and professional when delivering my new office chair. I was shown how to use my new chair and was given an instructions booklet to refer to when needed.
The ergonomic chair I am using for work is a lot better than my previous chair, and I can use this effectively in a way that works best for my current health needs.

Resposta da Back Care Solutions

Resposta da Back Care Solutions
Very quick delivery date and I received lots of email to update me on delivery time etc which was appreciated.

Resposta da Back Care Solutions
Very professional service and high quality products.
Would recommend for anyone looking for supportive office equipment.

Resposta da Back Care Solutions
I had a chair delivered and set up to my needs in my home which was arranged through my work at first I was a bit sceptical of how it was going to work but the delivery driver was so friendly and caring he took his time explaining everything and setting the chair exactly to how I need it.
The customer service team who contacted me to arrange delivery were so helpful and explained everything to me also.

Resposta da Back Care Solutions
We first met Oliver Jones from Back Care Solutions at a Health and Safety Conference, and his friendly yet professional manner stood out right from the start. Since then, we’ve used their DSE services several times and placed multiple orders for equipment — and we honestly couldn’t be happier with the whole experience.
Everything, from placing the orders to receiving them, has been incredibly smooth and easy. We really appreciate the personal touches too, such as the helpful emails keeping us updated on our order and delivery. Items always arrived quickly, and we even received follow-up messages to make sure everything was okay. Oliver is extremely knowledgeable, very responsive, and always willing to offer alternative equipment suggestions that suit the user’s needs and budget. He also recently attended our Employee Health and Safety Day, and the feedback was overwhelmingly positive — several employees mentioned how helpful and knowledgeable he was.
The DSE assessments we’ve had have also been of a very high standard. From booking appointments to the clarity and quality of the reports, the whole process is handled with care. Employees are treated with respect and sensitivity, and are put at ease throughout the assessment. The reports are detailed yet easy to understand, both for us and for the employee, and the recommended items are always appropriate — there’s no hard sell or pushing unnecessary equipment, which we’ve unfortunately experienced with other providers in the past.
Overall, the service, delivery, and quality of both the products and the support we receive have been excellent. The teams we interact with are always professional, supportive, and approachable. I’d happily recommend this company to anyone looking for reliable, high-quality DSE services and workplace solutions.

Resposta da Back Care Solutions
Really pleased with the service and my desk - thank you!

Resposta da Back Care Solutions
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