Back Care Solutions Opiniões 

2679
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I received an Access to Work grant covering a sit-stand desk. I wanted a corner desk to fit in my existing space, but the grant would not stretch to that. I called up Back Care Solutions, who advised... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Everything  went smoothly, communications were great - not too many/often, but enough to be informative and aware of equipment delivery status. The delivery and installation also went very well. I had... Ver mais

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Classificada 5 em 5 estrelas

I have been impressed with the service that I have received from all your employees. They have all answered my questions, everyone has been polite and communication has been great too. In the future I... Ver mais

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Classificada 5 em 5 estrelas

Had the pleasure of being assessed by Paul. Truly a kind, caring and compassionate individual. Paul was very understanding and was able to offer recommendation tailored towards my needs. His kindness... Ver mais

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Informações sobre a empresa

  1. Fornecedor de material para escritório
  2. Fornecedor de equipamento para mobilidade

Sobre Back Care Solutions

Escrito pela empresa

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SHOP BY CATEGORY

Ergonomic Chairs

Standing Desks

Desk Converters

Ergonomic Accessories

Home & Agile Working

Special Offers

TRAINING & ASSESSMENTS

DSE Assessments

Ergo Train Events

We are the UK’s leading supplier of ergonomic office products, workplace assessments and mobility solutions ranging from ergonomic chairs, standing desks, mice & keyboards, posture supports and powered chairs. Our mission is to improve workplace comfort and to both prevent and manage muscular injuries and postural problems at both home and work.

Our team is available to assist with expert advice and support via phone, email or live chat or alternatively we can provide a range of DSE and workplace assessments both on site and remotely to mitigate any work-related injuries and risks.

We have been operating for 20 years and have become one of the leading names in the workplace ergonomics market, with a priority placed over customer satisfaction and service. We ensure that each customer is provided with a bespoke solution with suitability assured by our trial and returns periods.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2679)

212 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

As if face 2 face

I didn't think a DSE could be carried out effectively online. However, the way the assessment was carried out, was so thorough and i was left shocked at how the assessor showed me how bad my posture was. I was reassured about what i needed in real time and the received a 360 assessment of my workstation. I would recommend this to anyone.

5 de novembro de 2025
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Resposta da Back Care Solutions

Hi Clare,

Thank you so much for leaving a 5-star review! We’re delighted that our online assessment went well and that you would recommend this service.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Great Service

I can confirm that I am very happy with the service we received from BCS. The product arrived quickly, it was easy to install and did the job I needed it to do.

The sales support was helpful and was reassuring to have it confirmed that the equipment would work with the existing chair.

Even the payment process felt straightforward. Positive all around.

17 de outubro de 2025
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Resposta da Back Care Solutions

Hi Nick,

Thank you for leaving a 5-star review - we’re thrilled to know you were pleased with our service, support, and overall experience from start to finish.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

I was kept up to date regarding the…

I was kept up to date regarding the equipment being provided and delivery expectations and it was all organised very quickly

31 de outubro de 2025
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Resposta da Back Care Solutions

Hi Katy,

Thank you for leaving a 5-star review - we’re delighted to hear you found our communication and organisation efficient and timely.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Excellent Experience

Received a sitting/standing desk which was delivered and assembled quickly. A demonstration was given how to use the desk and information given if there were any future problems.

21 de outubro de 2025
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Resposta da Back Care Solutions

Many thanks for your 5-star review - we're delighted to everything went well with the delivery and setup of your new desk.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

I have access to work support and…

I have access to work support and without the tools from Back Care solutions I would be unable to perform the daily tasks of my job. Excellent well rounded equipment that is produced to the highest degree

30 de outubro de 2024
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Resposta da Back Care Solutions

Hi Karen,

We really appreciate your 5-star review and are pleased to know our solutions make a real difference in your daily work.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Great service with my work place…

Great service with my work place assessment. Was given an appointment to suit the needs of the business. The man carrying out the assessment was friendly and polite, the telephone team have also been great when I’ve had to call them.

22 de outubro de 2025
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Resposta da Back Care Solutions

Hi Gemma,

Thank you so much for your 5-star review. We're glad to hear our team provided a smooth and positive experience throughout.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Efficient and Friendly service

Derek from Back care solutions, was great! He was a true professional, and incredibly prompt. He took the time to explain his recommendations to me, with compassion. The recommendation was tailored to my comfort and needs, it was a pleasure to be assessed by him.

20 de outubro de 2025
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Resposta da Back Care Solutions

Hi BLM,

Thank you so much for your 5-star review - we are delighted to hear you had such a positive experience with our team. We will be sure to pass on your comments to Derek.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Positive and swift delivery

Hide quoted text
I had nothing but a positive experience. Communication before the delivery was clear and helpful.

Keith gave a heads-up before arriving, which was greatly appreciated.

He was very friendly and helpful, providing all the necessary information—and more.

17 de outubro de 2025
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Resposta da Back Care Solutions

Hi Martyna,

We’re thrilled to receive your 5-star review and delighted to hear you had such a positive experience with our team. We will pass on your comments to Keith.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

They were fabulous from the beginning

They were fabulous from the beginning. Keep me updated in the process of my order. When delivered the gentleman explained everything tk me and how the equipment worked and answered all my questions. Very good service would highly recommend.

20 de outubro de 2025
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Resposta da Back Care Solutions

Hi Josie,

We’re thrilled to receive your 5-star review and are delighted to know you had such a positive experience with us.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Happy customer

This is the company my work used to organise my sit/stand desk and ergonomic chair, as I have back problems. The company was very communicative, and all the staff I have dealt with were friendly and professional. Absolutely no complaints at all.

13 de outubro de 2025
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Resposta da Back Care Solutions

Hi Isabelle,

We’re so grateful for your 5-star review and thrilled to know our team could provide such a positive experience for you.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Good customer service

Good customer service, prompt communication and a great end product. My new chair is significantly better than my original.

10 de outubro de 2025
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Resposta da Back Care Solutions

Hi there,

We truly appreciate your 5-star review and are thrilled to hear that our customer service, communication, and your new chair exceeded expectations.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Excellent Customer Service

In September 2025. I placed an order for an ergonomic chair. In all honesty, I’ve only got positive comments to note. From placing the order, it took a couple of days for the delivery date to be confirmed, which was amazing, as the chair had been purchased for home use. The same correspondence confirmed the technician’s name, who set up the ergonomic chair, as well as other general information.

On the day of delivery I contacted logistics to confirm arrangements were still going ahead, and they responded within the hour, clarifying the delivery time slot.

I can’t sing the technician’s praises enough, he was friendly and polite, demonstrating how to use the chair, should I wish to alter any of the elements in the future. Once set up, he ensured I was comfortable in the chair, and happy with the current settings, which I was. The technician was super helpful, a real asset to Back Care Solutions, nothing was too much trouble!

24 de setembro de 2025
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Resposta da Back Care Solutions

Hi Violet,

We truly appreciate your 5-star review and are thrilled to hear that every step of your experience, from order to setup, met your expectations.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Very professional service

Very professional service. Just what I was looking for.

8 de outubro de 2025
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Resposta da Back Care Solutions

Hi Mohsin,

We truly appreciate your 5-star review and are glad our professional service was just what you were looking for!

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Couldn't fault the service and very…

Couldn't fault the service and very happy overall. From order to delivery everything was straight forward and to the point. Would recommend.

30 de setembro de 2025
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Resposta da Back Care Solutions

Hi Christian,

We truly appreciate your 5-star review and are thrilled to hear that everything from order to delivery met your expectations!

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Unique service…

As far as I know this is the only company that makes made to measure customised chairs. It gives accessibility to work for people that require this.

8 de outubro de 2025
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Resposta da Back Care Solutions

Hi Pauline,

We’re delighted to receive your 5-star review and proud to provide made-to-measure customised chairs that support accessibility and inclusivity.

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

A pleasure to order from

A pleasure to order from. No complaints at all. Excellent products and customer friendly service. Highly recommended

8 de outubro de 2025
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Resposta da Back Care Solutions

Hi,

We’re grateful for your 5-star review and delighted that you found our service and products such a pleasure!

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Excellent service from ordering to…

Excellent service from ordering to delivery. Explained and set up fully would highly recommend

25 de setembro de 2025
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Resposta da Back Care Solutions

Hi Nja,

We’re thrilled to receive your 5-star review and glad our service from ordering to setup exceeded your expectations!

Kind regards,
The BCS Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service. They know what they are doing to make sure you are comfortable using their equipment. They come to metre you as well as bringing a type of chair you need.
Highly recommended 👌

22 de setembro de 2025
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Resposta da Back Care Solutions

Hi Jane,

We really appreciate your 5-star review and are thrilled to know our team made you feel comfortable and well-supported with the right equipment and service.

Kind regards,
The BCS Team

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