nice salesman explained everything k deal was okay but more for less is always better we'll see with delivery time an stock but so far i'm not running yet thank you good meat tw
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Leia as opiniões dos outros
All the seafood and chicken is by far superior over the grass, fed beef. A bit disappointed in the gristle in the ribeyes.. as for the gimmick ribeyes even after removing the silver skin and pounding... Ver mais
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Sales rep Josh was very personable and easy to work with. We have enjoyed the plain chicken breasts, a couple of the steak cuts that were tasty although thinner cuts than we prefer. The crab was def... Ver mais
A empresa respondeu
A few of the steaks were mushy very disappointed chicken has been good so far im trying unseasoned steak tonight to see if it any better I have a video if you would like. I spent almost 1000 so hopefu... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Backyard Butchers is a premium American meat company built around one simple idea: great meat should be accessible, convenient, and worth stocking your freezer for. We source high-quality beef, chicken, pork, and seafood and deliver it directly to your door, giving families an easier way to buy the meat they love without relying on expensive grocery store trips. We believe meat should be more than just another item on the dinner table. It should be something you can feel good about serving your family. That is why Backyard Butchers focuses on quality sourcing, great taste, generous portions, and exceptional value. Our products are carefully selected to deliver the quality you would expect from a trusted local butcher, while our direct-to-consumer model allows us to offer that quality at a better value.
Informações de contacto
Estados Unidos da América
- www.backyardbutchers.com
3,3
Aceitável
268 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de um mês
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It is the worst meat me and my family…
It is the worst meat me and my family has ever eaten. I will be cooking up the rest of the over price box and feeding to my dogs hopefully it doesn't make the sick! Please cancel my membership.
18 de julho de 2026
Resposta da Backyard Butchers
Hey Mke!
Thanks for reaching out and letting me know. I totally understand wanting to make changes.
Before I process a cancellation, I just want to make sure you’re aware of a few flexible options you have with your Backyard Butchers membership, most customers don’t realize how much control they have.
Depending on what’s going on, we can:
• Skip or delay an upcoming delivery
• Change your delivery frequency
• Swap box types
• Pause the membership altogether (no charges while paused)
If you’re open to it, what’s the main reason you’re thinking about canceling right now? I’m happy to help adjust things so it works better for you.
Warm regards,
Jenna
Customer Experience Team
Backyard Butchers
Resposta da Backyard Butchers
Hi Rose,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Not happy with the pepper steak meat…
Not happy with the pepper steak meat was mushy on the outside both sides like paste in 1/4” was tough but did have a good flavor. Will try a different cut
17 de julho de 2026
Resposta da Backyard Butchers
Hi Craig,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Steaks/Chicken
Great salesman. The Ribeyes were not my thing. Could have been bigger so was not a fan of those. The chicken was great. I suggest finding thicker juicier ribeyes. But overall, not too bad.
10 de julho de 2026
Resposta da Backyard Butchers
Hi Susie,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
Misleading advertisement(s)
Product wasn’t what or has been advertised online. I would never again do this.
17 de julho de 2026
Resposta da Backyard Butchers
Hi Elaine,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com: mailto:hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Worst meat I have ever bought
Worst meat I have ever bought. We through it all in garbage. Worst meat I have ever tasted, I got sick from the smell of it on my grill, I could not feed that to my family. I would like a reimbursement. I definitely got taken advantage of. That was my experience. My name and address that you can send check is Jason kangas , 26045 290th Ave ne Goodridge Mn 56725 . I paid $400 for the meat.
10 de julho de 2026
Resposta da Backyard Butchers
Hi Jason,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
Best steaks I’ve bought in a longtime…
Best steaks I’ve bought in a longtime and first good impression buying steaks from Backyard Butchers
17 de julho de 2026
Resposta da Backyard Butchers
Hi Javier,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
The salesman was awesome and the food…
The salesman was awesome and the food is great except the marinade chicken was a little too salty
17 de julho de 2026
Resposta da Backyard Butchers
Hi Clint,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
Unfortunately all the meat had freeze…
Unfortunately all the meat had freeze burn… it wasn’t what I had anticipated based on Buddy Brown recommendations.
15 de julho de 2026
Resposta da Backyard Butchers
Hi,
Thank you for sharing your feedback. I'm sorry to hear that the meat did not meet your expectations and that you were disappointed with its condition.
Could you please let us know where and when you made your purchase? We'd also like to know if you've had the opportunity to try any of the other cuts in your package.
We appreciate you taking the time to share your experience and look forward to assisting you.
Thank you,
Jenna
Customer Experience Team
We were told 10 days and it took 6…
We were told 10 days and it took 6 weeks to get our order not happy with this company. We were giving 4 different times they were gonna deliver and nothing.. the order was for my daughter her husband and my grandchild. The how many times I told them it was gonna show up.and didn't. We were told by the guys we bought it from 10 days for the freedom to.show up cause we bought the complete package
16 de julho de 2026
Resposta da Backyard Butchers
Hi William,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Mixed feelings. Great customer support.
The initial batch of meat I purchased off a truck was all oddly colored and every piece, insanely tough. Even the T bone tenderloin side was inedible. The second batch I received by mail, the T bone was only 1/4 inch thick and only the tenderloin side edible. The burgers were the only part of that order that weren't insanely full of grizzle. UPDATE: BB made it right with a prompt and courteous response to my concerns, hence the change from 2 star to 4 star.
7 de julho de 2026
Resposta da Backyard Butchers
Hi Lisa,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Told credit card did not go through…
Told credit card did not go through (only to see it on our statement) did not purchase package product but bought the advertised rib eyes with cash. They are poor quality with taste and cut. Had to close credit card. We were told we were scammed. Never again!!!
15 de julho de 2026
Resposta da Backyard Butchers
Hey Randall, my name is Kristin, and I’m part of the Customer Experience Team. We’d be happy to help you with this, and we’re so sorry this happened.
Could you please share a bit more information about what occurred so we can better assist you and find the best resolution?
Raised in the USA .
15 de julho de 2026
Resposta da Backyard Butchers
Hey Valerie, My name is Kristin and I am a part of the Customer Experience Team. Thank you so much for your feedback! We greatly appreciate you taking the time to share your thoughts with us.
False Advertisement, NOT RIBEYE
The service was great, very personable and very knowledgeable. What I see is the false advertisement on the Ribeye deal...I will guarantee you that is NOT RIBEYE!! The shape is not as it should be, no marble in it and tough as boot leather. My husband and I believe very strongly it is a Top Round roast cut into steaks and so that is why they can sell it so cheap or "throw it in for free". Hence false advertisement, to get you to buy the other packages.
11 de julho de 2026
Opinião espontânea
Resposta da Backyard Butchers
Hey Trustpilot, My name is Kristin and I am a part of the Customer Experience Team. Thank you for your feedback. We truly appreciate you taking the time to share your experience with us. Your comments are valuable and help us continue improving. If there's anything else we can do to assist you, please don't hesitate to let us know.
Worst meat ever
Worst meat ever, horrible online navigation, system wont even let you login. Just overall horrible.
7 de julho de 2026
Resposta da Backyard Butchers
Hi Sam,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
I received the order with out…
I received the order with out requesting it and had no idea it was coming. Was out of town so order set outside for three days I text and emailed and got no response back
13 de julho de 2026
Resposta da Backyard Butchers
Hi John,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com: mailto:hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
I have zero use for beef tallow
I have zero use for beef tallow, which was my free gift on this order. I tried to swap it out for burgers, but there was only a cancel option. So I cancelled, and you sent me burgers instead! Win/win! Thank you!
14 de julho de 2026
Resposta da Backyard Butchers
Hi Elaine,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
great taste to the meat
the meat came packed nice and neat and frozen solid. The meat is hi quality and taste great
7 de julho de 2026
Resposta da Backyard Butchers
Hi Jesse, thank you for the kind words!!
I would prefer to have plain chicken…
I would prefer to have plain chicken breasts instead of the seasoned ones I get. I was told recently that can't be done, so I might cancel that subscription. The "sirloin strip" or whatever they are, are good. But, the meat is sometimes just a thin piece of meat that is folded up to look like an inch thick cut. They are full of flavor and are juicy though. That is a plus.
7 de julho de 2026
Resposta da Backyard Butchers
HI Bruce, thank you for your feedback we appreciate you as a customer!
Everything is delivered quickly and…
Everything is delivered quickly and always in great shape. Very delicious
6 de julho de 2026
Resposta da Backyard Butchers
Hey, Shelly!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best, Chloe, from Backyard Butchers.
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