nice salesman explained everything k deal was okay but more for less is always better we'll see with delivery time an stock but so far i'm not running yet thank you good meat tw
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Leia as opiniões dos outros
All the seafood and chicken is by far superior over the grass, fed beef. A bit disappointed in the gristle in the ribeyes.. as for the gimmick ribeyes even after removing the silver skin and pounding... Ver mais
A empresa respondeu
Sales rep Josh was very personable and easy to work with. We have enjoyed the plain chicken breasts, a couple of the steak cuts that were tasty although thinner cuts than we prefer. The crab was def... Ver mais
A empresa respondeu
A few of the steaks were mushy very disappointed chicken has been good so far im trying unseasoned steak tonight to see if it any better I have a video if you would like. I spent almost 1000 so hopefu... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Backyard Butchers is a premium American meat company built around one simple idea: great meat should be accessible, convenient, and worth stocking your freezer for. We source high-quality beef, chicken, pork, and seafood and deliver it directly to your door, giving families an easier way to buy the meat they love without relying on expensive grocery store trips. We believe meat should be more than just another item on the dinner table. It should be something you can feel good about serving your family. That is why Backyard Butchers focuses on quality sourcing, great taste, generous portions, and exceptional value. Our products are carefully selected to deliver the quality you would expect from a trusted local butcher, while our direct-to-consumer model allows us to offer that quality at a better value.
Informações de contacto
Estados Unidos da América
- www.backyardbutchers.com
3,3
Aceitável
268 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Backyard Butchers
Hey, Jon!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best,
Very good meat for a great price
Very good meat for a great price. I love how the ribeyes are cut. Makes for a very juicy piece of meat when cooked properly. Great buy! 20 ribeyes for $39!
23 de junho de 2026
Resposta da Backyard Butchers
Hi MSDay,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
Not impressed and can see why you get…
Not impressed and can see why you get 20 “premium ribeyes” for $40. Paper thin and would not even consider them to be considered steaks with how thin they are. I have thin sliced fajita that was thicker. Now to block all their spam they constantly send. Don’t give them your email or phone number.
24 de junho de 2026
Resposta da Backyard Butchers
Hi Craig,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Friendly folks, great meat
31 de maio de 2026
Resposta da Backyard Butchers
Hi Christopher, thanks for the kind words and support!
2nd chance, not any better
Better quality cuts are needed for sure.
1. T-bones paper thin.
2. Beef tips look like they should be used to make burgers bigger, not sliders size.
3. Pork chops and ribeyes were barely mediocre.
4. Other meats were just not good.
We will see if they fulfill their email promise. If my family didn't love the package, they would return full refund, no questions asked. I seriously doubt they will
Why would I trust this reply after
1st email from "Tim from backyard butchers", had allegedly bad dns address per AOL mailer demon: hello@email.backyardbutchers com
2nd email from "Thebackyardbutchers Support" came from pqe41g4w3re58yl3@email.gorgias com
Now you want me to email you again?
You have my email, you know what I ordered last. So please spare me.
20 de junho de 2026
Resposta da Backyard Butchers
Hi Frederick,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Just wanted to say thank you for the…
Just wanted to say thank you for the way you took care of us we really appreciate it looking forward to being your customer from here on out hopefully you'll have a meat truck in the Tennessee area Bristol blountville or Kingsport hopefully to buy some ribeyes the deal you had 20 for $39 I am still interested if I can use my EBT card thank you again great job guys
15 de junho de 2026
Resposta da Backyard Butchers
Hi Diane,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We accept credit/debit cards, cash, and EBT at all of our locations!
If you have any questions about using your payment method, feel free to reach out at our Facebook Page, we’re happy to help .
We appreciate your support!
— Backyard Butchers Team
Resposta da Backyard Butchers
Hey, Kathleen!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best, Carla
Resposta da Backyard Butchers
Hi Scott,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Great flavor
Great flavor, portions and quality meat. First time ordering but signed up for the monthly delivery. Awesome customer service as well. Thank you!
15 de junho de 2026
Resposta da Backyard Butchers
Our pleasure!
Hey, Sheila!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best,
Steaks are great
Steaks are great! Service at the truck was good. A good price for good food!
17 de junho de 2026
Resposta da Backyard Butchers
Hi Josh,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Missing product
I received my order but items were missing, while other items were substituted. No explanation. I've sent two emails and still no explanation. Customer service keeps telling me they are researching it.
19 de junho de 2026
Resposta da Backyard Butchers
Hi Cynthia,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Not very good meat at all
Not very good meat at all. Honestly it’s hard to eat and I paid almost $400 the quality was lacking anything at all. I cooked some for my family and they all thought I purchased “printed” meat. I regret buying and will never buy again.
5 de junho de 2026
Resposta da Backyard Butchers
Hi Guy, my name is Chloe and I’m part of the Customer Experience Team. I’m really sorry to hear you haven’t had the best experience with us so far not to worry, I’m here to help!
To get this resolved as quickly as possible, please click the link below and complete our Product Inquiry Form. Providing as much detail as you can will help us assist you faster: https://www.backyardbutchers.com/pages/product-inquiry-form
Once you submit the form, our team will be notified right away, and you’ll receive a response within 24 hours. Just be sure to click the red “Submit” button at the end, if you see a “Thank you” message, your request has been successfully submitted.
Please note: For EBT refunds, we need the exact date, amount and receipt that was used on the EBT card. Refunds can take up to 90 days to process per state regulations.
If you have any questions or run into any issues filling it out, please don’t hesitate to reach back out I’ll be happy to help.
The Chicken has been great
The Chicken has been great. Good flavors, good size. We haven’t tried the Seafood yet. The steaks are cut too thin for our liking and seem dry.
15 de junho de 2026
Resposta da Backyard Butchers
Hey Anjanette, thank you for your feedback! Please let us know how you like the seafood! :)
Your meat is old and terrible to eat
Your meat is old and terrible to eat, and that includes your steaks your hamburger and your chicken. We’ll never buy it again. I will make sure nobody that I know buys it.
8 de junho de 2026
Resposta da Backyard Butchers
Hi Wei, my name is Carla and I’m part of the Customer Experience Team. I’m really sorry to hear you haven’t had the best experience with us so far not to worry, I’m here to help!
To get this resolved as quickly as possible, please click the link below and complete our Product Inquiry Form. Providing as much detail as you can will help us assist you faster: https://www.backyardbutchers.com/pages/product-inquiry-form
Once you submit the form, our team will be notified right away, and you’ll receive a response within 24 hours. Just be sure to click the red “Submit” button at the end, if you see a “Thank you” message, your request has been successfully submitted.
Please note: For EBT refunds, we need the exact date, amount and receipt that was used on the EBT card. Refunds can take up to 90 days to process per state regulations.
If you have any questions or run into any issues filling it out, please don’t hesitate to reach back out I’ll be happy to help.
Meat quality and portions are…
Meat quality and portions are exceptional. The order arrives frozen is well-packed and insulated Very pleased with my subscription.
15 de junho de 2026
Resposta da Backyard Butchers
Hey, Joanne!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best, Carla
Why so much fat this time?
Most all of my meat this order has twice the fat compared to the last time. My burgers are also smaller. The amount of fat is what has gotten me, I have to cut big pieces and slices of fat off my steaks before I even cook them. After cooking I still find chunks of fat. I'm seriously considering canceling my membership because of this.
7 de junho de 2026
Resposta da Backyard Butchers
Hi Sarah, we are so sorry to hear you have had such a frustrating expereince. this is definitely not he experience we want for our customers!
To get this resolved as quickly as possible, please click the link below and complete our Product Inquiry Form. Providing as much detail as you can will help us assist you faster: https://www.backyardbutchers.com/pages/product-inquiry-form
Once you submit the form, our team will be notified right away, and you’ll receive a response within 24 hours. Just be sure to click the red “Submit” button at the end, if you see a “Thank you” message, your request has been successfully submitted.
Please note: For EBT refunds, we need the exact date, amount and receipt that was used on the EBT card. Refunds can take up to 90 days to process per state regulations.
If you have any questions or run into any issues filling it out, please don’t hesitate to reach back out I’ll be happy to help.
Resposta da Backyard Butchers
Hi Sami,
Thank you for the great review! We’re so happy to hear you are having a great experience with Backyard Butchers!
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Resposta da Backyard Butchers
Hi Roberta, Thank you for the great review! We’re so happy to hear you had a great experience.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Meat is delicious
Meat is delicious, but the packaging often is not sealed well causing it to get frost bite.
8 de junho de 2026
Resposta da Backyard Butchers
Hi Whitney,
Thank you for the review! We’re so happy to hear you enjoyed our cuts! Quality is something we take a lot of pride in. We're sorry to hear that you've experienced issues with some of the packaging seals. We understand how frustrating it can be to find products with freezer burn, and we appreciate you bringing this to our attention. Feedback like yours helps us continue improving our products and packaging processes.Thank you for the feedback about the packaging. We are always happy to make things right for our customers. Please feel free to reach out to us at hello@backyardbutchers.com.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Scallops are fake and the beef is tough…
Scallops are fake and the beef is tough as nails
20 de junho de 2026
Opinião espontânea
Resposta da Backyard Butchers
Hi Jordan,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
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