As always our experience was excellent. Brandon took us through the system set up in our iX3 and now we now have our personal set up for our individual needs. Brandon also showed us how to get the bes... Ver mais
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There were a few things we were unsure of with certain apps with our phone connecting to the car. We made an appointment with Brandon, who explained everything we asked, he was very knowledgeable,... Ver mais
A empresa respondeu
My BMW X5 was in for an oil service today, I was offered the usual wash and vac courtesy clean which, needless to say, I accepted. I would like to both thank and congratulate whoever cleaned it, you... Ver mais
A empresa respondeu
From the start we dealt with Duncan when purchasing the car who went out of his way to be helpful and said any problems to contact him, which we did when we couldn't understand all of how the dashboar... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
BARRETTS OF KENT, SINCE 1902. COMBINING TRADITIONAL VALUES OF THE PAST, WITH THE CARS OF THE FUTURE. Proud new and used car retailers for Jaguar, Land Rover, BMW, MINI and Honda. With over 120 years of experience as a family-owned and operated business, we pride ourselves on great customer service and our wealth of automotive knowledge. We are passionate about making the car buying process an enjoyable experience, with a team of professional staff, that you can trust and rely on to guide you through seamlessly. Our service doesn’t just stop when you leave our showrooms, we are here to help you through your entire journey, which is why we build the strong, long-lasting relationships we have with our customers.
Informações de contacto
Broad Oak Road, CT2 7PQ, Canterbury, Reino Unido
- www.barrettskent.co.uk
Respondeu a 71% das suas opiniões negativas
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A happy experience
Reception was very friendly and efficient (with unlimited coffee). The work was was completed promptly and
offer of cleaning whilst offered was not required.
A happy experience.

Resposta da Barretts Kent
Car was booked in for warranty repairs…
Car was booked in for warranty repairs and MOT and all was done to timetable and Mark in Service was very good at keeping in touch with updates. Would give him the 4stars. Car was picked up and delivered which was helpful and brought back nice and clean and all working etc.

Resposta da Barretts Kent
Transmission issue
Found the service team at Ashford to be very helpful and interface with updates and questions to help narrow down the cause of the issue with Sophie was very good. Great communication and customer service. I felt very well looked after.
Thank you

Resposta da Barretts Kent
Thank you for our recent service
Thank you for our recent service

Resposta da Barretts Kent
Welcomed by staff and generally very…
Welcomed by staff and generally very well looked after with refreshments while I waited for my MOT check.

Resposta da Barretts Kent
Barretts Ashford could not care less !
Barretts Canterbury amazing service, sadly Barretts
Ashford are clueless when asked a question about thier cars, and really lack customer service skills.. by all accounts they dont need customers who have purchased a car from another dealer!!

Resposta da Barretts Kent
Good communication and friendly staff.
No issues always looked after by the staff

Resposta da Barretts Kent
Helpful and Friendly service…
Helpful and Friendly service department, I purchased my F-Type here 3 years ago and have returned every year for its annual service and M.O.T., Barretts are not my nearest maindealer but sometimes you have to go the extra miles.

Resposta da Barretts Kent
Ww have always had extremely good…
Ww have always had extremely good service at Barretts Canterbury. This is why we return over many years.

Resposta da Barretts Kent
Very good service
Very good service. Collection and return excellent. Only miniscule problem was Health Report video had no sound but that would not detract from 5 stars!

Resposta da Barretts Kent
Great communication
Great communication, efficiently rectified a small warranty issue with a free gift for my inconvenience and complimentary vehicle clean too. 5 stars from me.

Resposta da Barretts Kent
Very friendly helpful staff nothing was…
Very friendly helpful staff nothing was to much trouble for them. Car went back in for a recall, over all we were very satisfied with the service.

Resposta da Barretts Kent
Excellent experience
I purchased a car from Barretts BMW in Canterbury. I found it to be a relaxing and stress free experience. I was made to feel welcome by staff in the showroom and Duncan was very professional and not pushy in any way. I am delighted with my new vehicle and would highly recommend this business.

Resposta da Barretts Kent
Good efficient service
Good efficient service. Polite helpful staff and kept up to date with the work done.

Resposta da Barretts Kent
Great service
Great service, polite, efficient and convenient. I am happy to recommend.

Resposta da Barretts Kent
Brilliant service from start to finish…
Brilliant service from start to finish Kieran Seal and his team where first class. If you are in the Kent area please make the effort to use BMW Canterbury as your chosen service provider. They go the extra mile with a smile 😊

Resposta da Barretts Kent
Wouldn't go anywhere else!
The staff at Barretts BMW Canterbury are always really friendly and super helpful. The quality of their engineers work has always been excellent. Highly recommended!

Resposta da Barretts Kent
Barretts always make you welcome
Barretts always make you welcome, and I am confident the work is completed to the best standards. Check is simple and straightforward and I have been using them since I purchased my car.

Resposta da Barretts Kent
Excellent service
2016 BMW 335d Touring, 57500m, front shock absorber seal split and leaking heavily (pothole), failed MOT. Swift and sympathetic response from staff at Barrett’s Ashford meant replacement fitted within two working days; and under my BMW extended warranty, thank you very much Sophie and the others involved.

Resposta da Barretts Kent
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