Good Food Opiniões 

144
TrustScore: 2 em 5

2,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Took out a yearly subscription. Took a while for first magazine to arrive but enjoying receiving them now. Mainly use the app to find a recipe, very quick and easy and have enjoyed lots of different f... Ver mais

Classificada 2 em 5 estrelas

We attended the BBC Good Food exhibition in June at the NEC and whilst mostly it was excellent, we were very disappointed with the food served in the subscribers restaurant area. My wife had the lamb... Ver mais

Classificada 1 em 5 estrelas

Wouldn't even give it one star but unable to rate as zero stars. Take weeks to answer give completely obscure answers or tell you there's an issue with no time resolution. Worst service I've ever expe... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

BBC Good Food has been appalling. I would have expected better. I signed up for the magazines with the promise of a saute pan in August 2025. After chasing almost a dozen times, it finally arri... Ver mais

Informações sobre a empresa

  1. Blogger
  2. Agência de comunicação

Escrito pela empresa

Good Food has been the home cooks’ choice for over 35 years. It’s the UK’s most popular food media brand with goodfood.com reaching over 50 million users. Good Food is proud owner of the UK’s number one food website; a brilliant app, the UK's market-leading food magazine and digital edition; the UK’s largest food event – Good Food Show – and a hugely successful series of cookbooks. You can also learn with us and enjoy storytelling and recipes in our podcasts. Every recipe published by Good Food is thoroughly tested by the recipe development team. The brand offers more than just trusted recipe content; Good Food is the go-to destination for everything to do with food including health, meal planning, smart budgeting, family, drinks and reviews. Whether you’re looking for healthy recipes, how-to cook advice, kitchen gadget reviews, easy family recipes, budget meal plans and shopping lists, the latest foodie travel inspiration or the perfect recipe for dinner tonight, we’re here to help.


Informações de contacto

2,1

Mau

TrustScore: 2 em 5

144 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 13% das suas opiniões negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,1

Todas as opiniões

(144)

47 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 1 em 5 estrelas

So frustrated with GoodFood.

So frustrated with GoodFood.. Have subscribed for a number of years and have built up a collection of recipes. First the app kept dropping all recipes colllections. Now having reverted to accessing
through the website, all saved collections AND recipes have disappeared. They are not contactable by the phone line provided and don’t reply to emails. I’m cancelling my subscription.

13 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Used to be a great magazine

Used to be a great magazine - not anymore - I used to get so excited when they magazine arrived and couldn’t wait to get cooking
The last 3 months issues have been dreadful not one good recipe
Please improve 🙏🙏

10 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Truly awful new app

Truly awful new app. I understand the need to outsource it and was willing to pay a subscription to access the wealth of recipes, all of my saved collections and - the real gem of the former site - the comments and chat from the online community. The loss of all my collected recipes is incredibly upsetting. The loss of the community support and feedback is absolutely tragic. I will be cancelling my subscription.

21 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Why on earth have bbc brought this out…

Why on earth have bbc brought this out apart from to make a bit of money. I had saved a recipe earlier in the week for free on the website but hey presto when I came to cook it at the weekend it was now only available if I paid for it. The same happened the next week. This is a con! The recipes are only app exclusive if you save it to use later it seems or the recipes are your favourites already. Really poor BBC.

14 de junho de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Insufferable pop-up ads make recipes almost impossible to read.

Recipes are usually good/helpful BUT using the site on mobile is inconvenient at best.
Switched to the laptop to help my mum with a recipe and the god-awful adverts on each side of the web page would glitch out the page and scroll it downwards every time they finished their loop - so every 5-10 seconds, while I'm trying to read out each step clearly for my mother across the room. Imagine having to read it WHILE actually baking, and your hands aren't free or clean to scroll back up.
The site isn't user-friendly at all.

27 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Dreadful Magazines!!

Don't waste your time on these magazines. My daughter bought me a years subscription and to be honest if I'd be interested in making 5 or 6 recipes out of a year of magazines!! And even those weren't great. Dreadful waste of money!!!! Save your money and avoid this pretentious rubbish!!

17 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I wonder what is the point of…

I wonder what is the point of Trustpilot?

Yeah, we can all see the reviews - and BBC Good Food IS a terrible website - but if the actually websites, companies and organisations don't read these reviews, or do read them but aren't in the slightest bit bothered by them, why do we waste our time giving reviews?

8 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I used to use the good food app but…

I used to use the good food app but cancelled my subscription - decided to re take up the subscription today due to an offer of £4.99 for 6 months - it then took £24.99 out of my account, which is completely unfair as it was meant to be £20.00 less. And now it won’t even give me access to the app and is saying I have no subscription. Emailed first thing this morning and still no response and phone number no longer valid. So now I’m £20 down when I really didn’t need to be. Will be raising a dispute with my bank as soon as it’s out of pending. SCAM.

4 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible customer service

I took out a Good Food subscription recently but when I tried to book tickets for the Good Food show and use my subscriber discount I received a message that it was invalid. So far, so bad. I sought help from from the admin but was told to ring the show instead. Hopeless!

29 de dezembro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Website ridiculously slow.

This website is the slowest I have ever used. It takes a while to load up and then keeps buffering. I save recipes only to go back and find they are gone. I subscribed to the app thinking this would be better but if anything it is slower, would not even open this morning.

20 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Awful user experience

Have tried a few recipes and they were ok, nothing to write home about. However I will have to rate it one star because of the abysmal experience of trying to use the website on a phone. There are many other options to find better recipes and they don’t make you want to throw your device into a lake.

8 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I'm not going to give less than 5*…

I'm not going to give less than 5* because I love the website (it's my go to) and also have magazine subscription as do a few family members - my gripe is I've just done a popped up survey on the website whilst doing gluten free Christmas pudding (which is amazing) but have immediately been inundated with crappy advertising not even associated with my answers to survey - my advice is DON'T DO ANY SURVEY!!! it's completely ruined a perfectly good website I've been using for many years along with magazine subscription. Can't even leave a review on the website because advertising for a government dept is covering it. It's really not good enough!!

18 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I accidentally pressed one star when I…

I accidentally pressed one star when I was not supposed to have pressed a single star that's how poor and scamming waste of my time this turned out to be. Scamming me for my money and my time - how putrid and humiliating. Desperately attempting to scam ANYBODY they possibly can for their own selfish benefits. What scamming individual/s. I am disgusted and horrified. You wasted my time
False advertising really does not turn anybody on fyi!

21 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Excessive ads forced onto you by a media conglomerate

The website is horrendous without an adblocker, you'd think you've gone to your city's local news website. Banner ads, autoplaying Video ads, and those godawful personalised ads that use the information from your home address's IP address to customise it to have your grandma's first and last name on it (remember when coke did that?) Don't bother with a website that gives so little care to its users just to make some passive income.

25 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible web site

Horrible web site, layout is unreadable. The recipes all look 5 star but it seems bad reviews are removed. The BBC need to disassociate with this site.

30 de julho de 2023
Opinião espontânea

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