Bench Africa Opiniões 

285
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had a fantastic time in Kenya with Bench and Southern Cross Safaris. Our Guide Tom was exceptional and made the whole experience even better with his extensive knowledge and love of Kenya. Every... Ver mais

Classificada 5 em 5 estrelas

had a fantastic time in Africa organised by Gayle We first did the mobile Safari in Botswana which was 8 Nights and such a wonderful experience Then travelled to Zimbabwe and had two nights in N... Ver mais

Classificada 5 em 5 estrelas

Bench Africa organised travel for us to Cape Town, Makutsi Game Reserve (near Kruger), Victoria Falls, around the Okovango Delta through Botswana and Namibia and a few days R&R in Mauritius on the way... Ver mais

Classificada 5 em 5 estrelas

We had a fantastic adventure in Tanzania, Kenya, Botswana & South Africa. Everything was really well organised. Our safari guide Agapit (Abuu) from Leopard Tours in Tanzania went out of his way to be... Ver mais

Informações sobre a empresa

  1. Agência de viagens

Escrito pela empresa

Family-run since 1969, Bench Africa specialises in small group tours and tailormade journeys across Africa, offering authentic and immersive travel experiences for discerning travellers. With offices based in Australia and dedicated local operations on the ground in Africa, every detail is carefully coordinated to maintain exceptional standards and ensure smooth, seamless journeys from start to finish. Bench Africa designs customised itineraries that connect guests with Africa’s diverse wildlife, rich cultures, and stunning landscapes. Whether exploring iconic destinations like the Serengeti, Okavango Delta, Kruger National Park, or the Maasai Mara, or discovering lesser-known gems off the beaten path, each safari is crafted to suit individual interests and travel styles. Specialising in both personalised private safaris and small group tours, Bench Africa provides expert guidance throughout the planning process and on the ground. This hands-on approach, supported by experienced local guides and knowledgeable teams, creates meaningful connections with Africa’s natural environment and local communities. Beyond wildlife viewing, the safaris often include cultural encounters, opportunities to support conservation efforts, and authentic experiences that reveal the true spirit of Africa. With a commitment to responsible and sustainable tourism, Bench Africa ensures that travel has a positive impact on the regions visited. Whether it’s a luxury safari, a family safari, a solo adventure, or a tailormade honeymoon, Bench Africa’s careful planning and genuine care deliver memorable and meaningful journeys that leave lasting impressions. The combination of extensive local knowledge, personalised service, and a passion for Africa’s wild places makes Bench Africa a trusted choice for travellers seeking in-depth and unforgettable safari experiences.

Excellence through Experience

Escrito pela empresa

Bench is there every step of the way, until you land safely back in Australia.
Bench Africa has the experience and knowledge of Africa to ensure that any holiday booked with us exceeds your expectations! Every member of the Bench family has a real passion for Africa and has travelled extensively throughout the continent, with many having also lived and worked there. Our advice comes from first-hand experience and we work hard so our clients can make well-informed decisions and book their perfect holiday. We look forward to helping you choose the African experience that suits you, whether you've been before or are going for the very first time!
Your African Safari Tours Reviews
We are truly grateful for the honest feedback that our past customers leave on Trustpilot. These African safari tours reviews feature on the individual tour pages on the website, which helps future travellers who are researching where to go for their African safari of a lifetime. We would really love to hear some detailed feedback on the individual properties that you stayed at as this features on our website, alongside the property or itinerary that you experienced so if you want to give fellow travellers tips and recommendations on any part of your trip, or even your whole trip then this would be really helpful!

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

285 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(285)

19 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

African Adventure of a Lifetime!

At first we thought the cost was somewhat excessive but it was well worth every cent!
Our journey of 18 days, including Cape Town, Victoria Falls & 4 game reserves, required a lot of coordination and it was seamless from start to finish.
We experienced great food, service and lodgings and spectacular land & water game safaris .
Our outstanding guides & trackers ensured we viewed, at close quarters, all the BIG FIVE & much, much more.

26 de junho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Experts in all aspects of Afican travel who care for their clients.

We have nothing but the highest praise for Bench Africa. We have travelled to Africa with Bench twice and both times our itinerary has been very thoughtfully planned for us with exceptional insight as to what is available and what would best suit our needs. Both times we travelled independently but the supberb organsiation meant that we never felt alone even when tranferring flights within an airport, we were meet and assisted on to our next leg. Every detail had been considered. On our first trip we encountered some significant personal challenges that had nothing to do with Bench, however they provided us with amazing ongoing support for months after our return which went well beyond their responsibilies or obiligations. We will always remember the human element that defined their service to us. They are far more than just a travel company - they care for their clients.
We usually will book and plan our own adventures however Africa is a very complex and overwhelming in choice destination. It is not something we could arrange on our own. We are so grateful that we saw the advertisement for Bench in the paper. They made a our decision making much simplier.
We travelled to South Africa, Zimbazee, Botswana and Zambia. So if you are planning to go to Africa we would thoughly recommend using Bench.

8 de junho de 2018
Opinião espontânea
logótipo da Bench Africa

Resposta da Bench Africa

Dear Cheryl,

I can't thank you enough for your very kind words about Bench. We do indeed care for our clients who are at the very forefront of our minds at all times and there's nothing we relish more than receiving your positive feedback.

I am delighted to hear that both your trips with Bench have been a success and we very much look forward to organising adventure number 3!

Perhaps East Africa next time?

Warmest regards,

Lara Behrens
PR & Marketing Manager

Classificada 4 em 5 estrelas

Jenman (Bench) tour, Southern Africa April - May 2018

Overall it was a very well run tour. The itinerary was good, although it was fairly challenging in the distance it covered but worth it in the end because of all the great things you get to see and do. There was a lot of travel time spent in the truck.

The guide and the driver (Jabu and Tham) were excellent, both very professional and knowledgeable. They worked very hard. The accommodation was of a very high standard and the food was good throughout.

The glaring weakness of the tour was the truck. It was not fit to transport 14 people over 5,600 kilometers. The suspension was terrible and this was really felt on the two thousand kilometers of dirt roads. It was cramped inside, the seats were uncomfortable and there was hardly any storage space inside the cabin. It was a constant source of aggravation for the tour group and I'm sure you will get the same feedback from everybody.

Apart from the truck a great tour.

7 de junho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Our tailor made safari adventure.

On my first visit to Bench Africa I was asked where I wanted to go, how much was my budget and how long I had to do it. The itinerary offered with a few tweaks was perfect. We had 4 weeks and I particularly wanted to spend time in Capetown, Namibia and Botswana and of course to see Victoria Falls. We wanted to see the countryside, landscape and of course as many of the animals as we could.
The accommodation was 3 - 4 star and excellent. It was diverse, no camp was alike, all were lovely and fitted into their environment in a suitable manner. The staff at the camps were knowledgable, friendly and wonderful ambassadors for their country. We felt privileged to be their guests. Our driver/guide on our 10day safari in Namibia was Peter who went above and beyond our expectations. We loved the”Magic Box” picnics and sundowners. He epitomized all that good and wonderful about Namibia. Thank you Ultimate Safaris and in particular Peter.

Who could not be impressed by Victoria Falls in flood. Wow! Yes we did get drenched. Spectacular!
Chobe Water Villas - take me back any time - a wonderful place to stay. Thank you Ephraim and Gilbert - our boat driver who took us back and forth across the river each day to visit Chobe NP. Culture - our guide - who made sure we saw the lions -thank you.

Gunns Camp - each day the water was flowing into the delta channels - fantastic to see the water rising and understand its life giving properties. Thank you BT an amazing guide and his offsider Jonah.
Finally Machaba - Khwai region of the delta and totally different. Game drives - leopards, wild dogs and more. A well run camp - thank you Richard and the team. Our guide each day BD, so knowledgeable, friendly and quite the rally driver.
Thank you Karen - a never to be forgotten trip - you nailed it and we loved it!

28 de maio de 2018
Opinião espontânea
Classificada 4 em 5 estrelas

Southern Experience - Overland from Zimbabwe to South Africa.

We recently travelled on the Southern Experience trip with Jenman from Zimbabwe ( Victoria Falls) through Botswana and Namibia to South Africa ( Capetown). It was an excellent 24 day trip and a wonderful experience. Each day was a new sensation.Our guides were excellent, knowledgeable, caring, and communicated well with all guests. Two areas I can see for improvement would be to have a welcome letter at the hotel in Vic Falls explaining where and when to meet for the 'welcome cruise' and the orientation meeting. We missed the Zambezi cruise as the hotel could give us no information about it, and we were out visiting the Falls when our guide tried to contact us at the hotel. We also missed the start of the welcome meeting as we were unable to find the group ( we did sit in briefly on another Jenman tour group meeting before realising we were in the wrong place)! They were two small hiccups at the start. Also our bus/truck transport (Fuso truck) was a bit uncomfortable at times especially up the back after a window shook loose early in the trip. The guides tried to get it repaired en route but weren't able to, and the window had to remain tied shut with twine. Could get a bit hot in that seat! Our accommodation on the trip was lovely and very luxurious in some places. The food was great and the pace of the trip was suitable for the distance we travelled. Apart from the small inconveniences noted above, and a bit of discomfort, the trip was magnificent and I look forward to returning to Africa to experience more of the country, culture and wildlife in the future. I've rated this trip as four stars, but would like to give it four and a half!

18 de maio de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Bench Africa - Great itinerary and service

Bench Africa put together a great itinerary for our land travels after departing a cruise in Cape Town. The V & A hotel in Cape Town was beautiful and in a great location close to shops and lots of street music and nice cafes.
Our safari in Chisomo Private Game Reserve on the outskirts of Kruger National Park was terrific. We saw so many animals. All the Big 5 and lots more. We were collected one morning for a day in Kruger which also brought viewings of the Big 5 and many more animals and birds.
We were particularly happy that Bench arranged a trip into the Blyde Canyon, one of the largest in the world and amongst the most magnificent mountains. We were the last tourists to go into the canyon as it was about to close for 3 months while a TV series was being filmed.
All our arrangements went like clockwork. We were met and looked after by the loveliest people everywhere we travelled.
Chris & John

21 de fevereiro de 2018
Opinião espontânea
Classificada 3 em 5 estrelas

The Aussie Tourist in SA

The English itinerary was different from the Australian and Italian one so Ilios and the guide needed to negotiate with us over what we were going to see and do.
Accom at Perry's Bridge, Ghost Mountain and Hunter's Lodge was exceptional; the Radisson Blu and Southern Sun were just OK.
Stellenbosch was ok but a longer time in Franschok would have been better.
Group was a good size for touring.
The meal at Hunter's Lodge was terrific.
Overall, a good experience but it was fairly expensive.
A great country to visit.

12 de fevereiro de 2018
Opinião espontânea
logótipo da Bench Africa

Resposta da Bench Africa

Dear Paul,

I am glad to hear that overall you had a good experience. I myself have stayed at Hunter's Lodge and agree that it's stunning!

I am so sorry to hear however about the mix up. I can assure you that this is a one off and we have never received feedback of anything like this happening before.

Please be assured that I am looking into this and will let you know the outcome of my conversations with the tour operator as soon as I hear back from them.

Warm regards,

Lara

Classificada 5 em 5 estrelas

Bench Africa Awesome!

We used Bench Africa for our first trip to Africa, travelling to South Africa, Botswana, Zimbabwe and Mauritius. Everything was taken care of by our travel consultant, transfers, accomodation, extra activities at Vic Falls. The personal knowledge our consultant had was integral to planning our trip and we had the best experience at Pom Pom Camp in the Okavango Delta. It was such a personal, interactive stay as close to nature and the animals as you can get. Our next stop was Muchenje Safari Lodge which was a really beautiful place and we went on Safari in the Chobe National Park and were witness to over 200 elephants visiting the Chobe River. We stayed at Batonka Guest Lodge in Vic Falls which was again a lovely place within walking distance of the town. Vic Falls was amazing with lots to do and my kids loved the adrenalin activities. Lux Belle Mare in Mauritius was our last stop and OMG it was amazing. What a resort this is! We chose all-inclusive which made it so much easier with the kids able to do their own thing with meals and drinks during the day. The dining options were vast and varied catering to every desire. The kids club was a lot of fun for my 8 yr old whereas the teens had options and water sports to keep them busy. The rooms were great and we had interconnecting which was ideal. I can’t thank them enough for ensuring our once in a lifetime trip was just perfect. Thank you Bench Africa. I hope we can get back there again one day.

6 de fevereiro de 2018
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logótipo da Bench Africa

Resposta da Bench Africa

Dear Brooke,

Thank you for your glowing feedback. I am thrilled to hear that everything ran smoothly and so glad to hear that we could ensure your once in a lifetime trip was a positive and memorable experience.

I hope that you return one day. If and when you do we are always on hand to help put it all together for you again.

Warmest regards,

Lara

Classificada 5 em 5 estrelas

We had the most amazing experience due …

We had the most amazing experience due to the wonderful staff at Bench Africa.
Our time was limited so our travel person suggested quality over quantity.

We had a few days in Cape Town, extremely happy with accomodation and
transfers.Everything went smoothly and efficiently.

Both our game parks were amazing, Kings Camp and Leopard Hills. I could not be happier with the experience we had in both camps.
Each one did have something that stood out more than the other, but we were overjoyed with our experiences in both.
The safari's exceeded our expectations, and my biggest thrill was when my husband, who NEVER wanted to go to SA, said very quietly to me..."I am so pleased you MADE.. me come".
Mind you, that was the game parks only.

Wonderful experience, definitely would return for more, and certainly Bench would be my go to for advice and bookings.

6 de fevereiro de 2018
Opinião espontânea
Classificada 4 em 5 estrelas

Bench Africa

Bench Africa provided prompt response when looking at booking the climb at Mount Kilimanjaro. Even after the booking was made, they provided a quick response when questions were provided. The company that bench Africa use to complete the trek were also great.

Would like to see the packages that are sent and provided to clients be sent in the mail earlier than current procedures as we were already away and missed the itinerary and information that was inside these packs.

A list of helpful items would be great to send to clients heading on the trek as this would be useful for those who haven't done much trekking before. It is lucky we contacted a friend who had completed the climb before and told us some important items to take, which we would have not thought of taking.

4 de fevereiro de 2018
Opinião espontânea
logótipo da Bench Africa

Resposta da Bench Africa

Hi Christina,

Thank you for taking the time to review our services.

I am incredibly disappointed to hear that you didn’t receive your documentation in time. I can see from the notes on your booking that we sent out your documentation by Express Post on the 22nd of December. This included a useful list of items to take, as well as your detailed itinerary. We received a notification on Australia Post tracking service to say that it was delivered at 11:04 on the 27th of December. However, having just checked the tracking number again I can see that there is a second delivery time of 04:30 on the 24th of January, which would have been after your departure date on the 18th of January. This is the first time that this has happened and I can only imagine that it had initially been delivered to the incorrect address, hence the two delivery dates and unusually long delay.

I would like to assure that we will be implementing the changes necessary to avoid this happening again and now plan to send out an email at the time of postage to notify our customers to contact us if for whatever reason they do not receive the documentation within the specified time advised by the postal service.

I will contact you directly to email you a copy of the break down of the tracking schedule for your records.

Thank you again for your feedback Christina as this will help us to further fine tune the service that we offer and I apologise again as I understand that this would have been inconvenient for you.

Warm regards,
Maria Tropiano

Classificada 5 em 5 estrelas

Kenya Highlights with Bench Africa = AMAZING

Bench Africa delivered an amazing travel experience. From start to finish there was nothing to be faulted.
Kevin, our guide was extremely knowledgeable, safe and accommodating and made the whole experience fun, entertaining and educational.
The properties we stayed in were wonderful - the staff were extremely friendly and no request was ever too difficult.
Lake Nakuru Sopa Lodge was one of the most beautifully scenic places I've stayed at - the rooms had the most incredible view of the Lake and Valley and it was the most incredible view to wake up too.
Sweetwaters Tented Camp also provided a flawless and accommodating environment. The tented rooms were amazing from the spaciousness to the comfort, to the slippers! The camp itself also had a large range of extra activities - the spa treatments are definitely recommended.
The National Parks we visited provided us with sightings of a large range of wildlife - the knowledge our guide Kevin had was next level - what an amazing and enjoyable trip - something I will remember forever and happily recommend to anyone wanting to visit Kenya. Thanks Bench Africa!

28 de dezembro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Bench Travel arranged not only a 21 day …

Bench Travel arranged not only a 21 day Safari Tour with Jenman but also my flights and accommodation on either side of this tour to perfection. All accommodation was excellent (more that what I'm used to actually) and I was met at airports and taken to lodges on time every time. Our African tour guides were very knowledgeable about local flora and fauna and peoples, locations, etc and were excellent in dealing with 10-12 sometimes complaining people. They were very integrous and I can't speak highly enough of them nor of Bench Travel. I felt safe at all times in such a new and unknown environment.

21 de dezembro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

My Diverse Namibia Safari

My Diverse Namibia journey with Wilderness Safaris, booked with Bench Africa, was absolutely fantastic, a very good knowledgeable guide/driver, excellent camps, great variation of scenery and activities. Great adventure and lots of fun.

19 de dezembro de 2017
Opinião espontânea
logótipo da Bench Africa

Resposta da Bench Africa

Dear Dirk,

Thank you so much for taking the time to review your experience with Bench. We are delighted to hear that you had a great time on the Diverse Namibia safari.

We hope we can help you with your next Africa adventure in the future!

Have a fun-filled Christmas!

From all of us at Bench Africa.

Classificada 5 em 5 estrelas

Thank you to Karen from Bench who did a …

Thank you to Karen from Bench who did a fantastic job organising our tour, had a great time, The rooms in Amalinda Lodge was amazing and the view from the pool spectacular.
Our driver/guide Dumi such a gentleman and genuine nice guy, felt safe all the time.
Egypt and Jordan welcome the tourists and so much security you have nothing to worry about.
Thanks again Karen !!!!!!!!!!!!

6 de dezembro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

A wealth of knowledge and experience

Very happy with the service and knowledge of Julie who helped me organise a family trip for 14 members of our family. Organising for so many, ranging in age from 7 to 66 was no easy task.
A wonderful time was had by all and the organisation was first class.
Would definitely use Bench Africa again.

1 de dezembro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Bench Africa know Africa front and back …

Bench Africa know Africa front and back and if you want a stress free journey of a life time they are the way to go...

18 de novembro de 2017
Opinião espontânea
logótipo da Bench Africa

Resposta da Bench Africa

Hi Tracy,

Thanks for your feedback on the service that Bench offers. I hope you had a wonderful time in East Africa.

Warm regards,

Lara

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