We received an early call to alert us to the delivery team arriving. They introduced themselves, checked out the route to the bedroom, then picked up our old mattress, as arranged. Our new mattress a... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 10b St Andrews Quay Retail Park, HU3 4SA Hull, North Humberside, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
A very pleasant welcome on arrival and then ample time to peruse items we were interested in with no pushy sales talk. On both occasions we received attention when needed and clear information about o... Ver mais
A empresa respondeu
Mike was excellent from start to finish in the St Andrews Quay store in Hull. He wasn't a pushy salesman just very knowledgeable and offered help when we asked for it. He helped us to decide which was... Ver mais
A empresa respondeu
Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not rem... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Hull678
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, Reino Unido
- 1482219147
4,9
Excelente
626 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service in store down to the delivery
Great service in store down to the delivery. The gents even removed their shoes to take upstairs without been asked. Very happy
25 de janeiro de 2026
Resposta da Bensons For Beds - Hull678
We appreciate you sharing your feedback! We're happy to hear that you received great service in our store and with delivery. It's great our team went above and beyond!
New Bed and Mattress
Professionalism, Very nice welcome and not pushy at all. Super helpful
12 de janeiro de 2026
Resposta da Bensons For Beds - Hull678
We're happy you felt welcome and found our team professional and helpful! We appreciate your positive feedback and are glad you enjoyed your experience.
Very friendly and helpful
15 de janeiro de 2026
Resposta da Bensons For Beds - Hull678
We appreciate you letting us know that our team was helpful and friendly! We are so glad that you had a positive experience.
Great customer service and Glad we went in
Great customer service, beds are beautiful and we saved money and got added extras. Cannot wait for our delivery
14 de janeiro de 2026
Resposta da Bensons For Beds - Hull678
We’re thrilled to hear you enjoyed great customer service and found beautiful beds with added extras and savings! We can’t wait for your delivery day too. Thank you for your positive review – Lauryn at Customer Care 💜
Excellent service!!
Natalie at the Hull St Andrew's Quay branch was excellent, she gave us really good service and loads of useful support and advice that helped inform our decision.
10 de janeiro de 2026
Resposta da Bensons For Beds - Hull678
We’re delighted to hear Natalie provided excellent service and helpful advice to guide your decision. We’ll be sure to share your kind words with her! Thank you for your positive review – Lauryn at Customer Care 💜
Knowledgeable sales man who listened…
Knowledgeable sales man who listened and gave recommendations if needed. Very happy with the service received. Would use again and recommend.
7 de janeiro de 2026
Resposta da Bensons For Beds - Hull678
We’re so glad our salesperson listened, gave great recommendations, and made the process stress-free – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Excellent service and advice
6 de janeiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Hull678
We’re so glad you received excellent service and advice – that’s what we aim for every time! 💜 Thank you for your positive review - Lauryn at Customer Care
A proper sales experience
the store was well laid out . the sales personnel did not 'badger' us whilst we were looking around for the items we wanted and proved very helpful when we approached for info: . the salesman we dealt with was fully knowlrdgeable and informative on all aspects of the products ,delivery etc .all inall a proper sales experience.
10 de janeiro de 2026
Resposta da Bensons For Beds - Hull678
We're happy to hear that you found our store well-organized and our sales team helpful but not pushy. It's great to know that you received comprehensive information about our products and services. Thank you for your positive review – Lauryn at Customer Care 💜
Exceptional, no nonsense service
I’m 52 and I can honestly say Bensons for Beds are the best company I’ve ever dealt with, no question.
Bought a bed and mattress in march 25, the mattress developed a fault six months later.
The customer service was exceptional replacing the mattress for a new one.
Even before this the service in the store, delivery updates and actual delivery were first class.
I don’t know what training or rules the staff follow but all companies should take a look and follow suit. I wouldn’t buy a bed in future from anywhere else, highly highly recommended
8 de janeiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Hull678
Wow – what an incredible recommendation! We’re thrilled our team delivered first-class service from start to finish and made things right when needed. Thank you for your positive review – Lauryn at Customer Care 💜
Friendly staff and knowledgeable
Friendly staff and knowledgeable
6 de janeiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Hull678
Thank you for your feedback Joanne! We’re delighted to hear our staff were both friendly and knowledgeable—providing the experience we strive for. 😊
Sleep well,
- Megan at Customer Care!
Resposta da Bensons For Beds - Hull678
We're happy to hear that our assistant was so helpful! Thank you for your positive feedback; we appreciate it.
Looking forward to seeing you again!
Megan at Customer Care
We were served by a very pleasant…
We were served by a very pleasant member of staff who was helpful and at no time was pushing for a sale.
At 83yrs of age this was very important to me and indeed, I thought she was mindful of that.
She was a credit to the company.
Very well done.
31 de dezembro de 2025
Resposta da Bensons For Beds - Hull678
Thank you for your wonderful feedback Frank! We’re delighted to hear that our team member provided such helpful, considerate service without any pressure. It’s great to know this made your experience positive and stress-free. We’ll be sure to share your kind words with her.
Looking forward to seeing you again!
Megan at Customer Care
A pleasant experience been able to look…
A pleasant experience been able to look around the shop and try out the beds without been hassled by a salesperson . When l decided which one l wanted the salesperson was very polite ,helpful ,informative and friendly.
3 de janeiro de 2026
Resposta da Bensons For Beds - Hull678
Thank you for your feedback Brenda! We’re so pleased you enjoyed a relaxed browsing experience and found our team polite, helpful, and informative when you were ready. That’s exactly the service we strive to provide!
Best Wishes,
Megan at Customer Care
The in store advice was very good and…
The in store advice was very good and helped us make our decisions.
29 de dezembro de 2025
Resposta da Bensons For Beds - Hull678
We’re so glad our in-store advice helped make your decision easy – that’s what we aim for! Thank you for your positive review – Lauryn at Customer Care 💜
Letty from the Hull store was great
Letty from the Hull store was great. We can in looking for a mattress but needed to try some out and wanted some advice. Letty was knowledgeable, professional and really friendly. Nothing was too much and we didn’t feel pressured into anything. After visiting another bed shop to compare we decided to come back and purchase one of the mattresses we’d tried out. We are yet to receive it but will be sure to review once delivered and tried out.
Great service from Letty. Thank you.
29 de dezembro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Hull678
We're happy to hear that you had such a positive experience in our Hull store. It's great to know that our team member was so helpful and informative, and that you felt comfortable during your visit. Thank you for your review, and we look forward to hearing about your new mattress. Thank you for your positive review – Lauryn at Customer Care 💜
Helpful, would recommend
Steve in the Hull shop was really helpful explaining the different options for base, headboard and mattress. Delivery was on time and the guys were polite and helpful.
25 de novembro de 2025
Resposta da Bensons For Beds - Hull678
We're happy to hear that the team member at the Hull shop provided helpful explanations and that the delivery was on time. We appreciate your feedback.
Keaton - Team Bensons
NatalieNatalie the sales advisor was brilliant couldn't be happier wonderful young lady thankyou …
Natalie the sales advisor was brilliant listened to what we wanted told her our budget and she stayed within it we came away really happy
A big Thank-you to Natalie
Yours sincerely
Alan Langton
17 de dezembro de 2025
Resposta da Bensons For Beds - Hull678
We're happy to hear that the sales advisor listened to your needs and respected your budget. It's wonderful you came away feeling satisfied. Thank you for your positive feedback!
I have been buying my mattresses from…
I have been buying my mattresses from Benson for Beds for years :) you don't get harassed or pestered by the sales staff, they know there stuff, they genuinely care
17 de dezembro de 2025
Resposta da Bensons For Beds - Hull678
We appreciate your continued loyalty! We're happy to hear that our staff's knowledge and genuine care, without pressure, keep you coming back. Thank you!
Brilliant service the two delivery men…
Brilliant service the two delivery men where amazing and very pleasant stew the driver had a bit of hassle from my idiot neighbour but he handled it really well and Lee the drivers assistant was very pleasant and helpful delivered on time nothing was to much trouble for both of them
11 de dezembro de 2025
Resposta da Bensons For Beds - Hull678
We're happy to hear that our delivery team provided amazing service! We appreciate your positive feedback regarding their pleasant and helpful attitudes, especially with the neighbour. Stewart - Team Bensons
Resposta da Bensons For Beds - Hull678
Thank you for sharing your review, we really do appreciate it - Stewart - Team Bensons
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.