We ordered a super king bed from the excellent sales assistant Alex. On delivery, we had issues with one of the divan units - fixing holes at both ends, instead of one end, for fixing the headboard... Ver mais
Localização
Alterar localizaçãoUnit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX Nottingham, Nottinghamshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
A lovely experience in shop. Staff available to ask questions and advice, but no pressure sales used. Plenty of time to chat over and decide on needs. Alex was very friendly and chatty which made... Ver mais
Knowledgeable and friendly service. Big shout out Ash at Castle Meadows Nottingham, excellent customer service. Although not quite ready to make a purchase just yet, I will certainly be going back whe... Ver mais
A empresa respondeu
From going into the store, to ordering our new bed frame and Mattress, right up to delivery and assembly it has been a most positive experience. The young man in the shop was helpful and knowledgeabl... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Nottingham208
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX, Nottingham, Nottinghamshire, Reino Unido
- 1159598967
4,7
Excelente
636 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Visited this store one evening to buy a…
Visited this store one evening to buy a mattress. They had a really good range and variety to try out. The sales advisor was really helpful explaining the different types based on what you need and wasn’t pushy at all. Very easy to order the mattress and looking forward to receiving it.
11 de maio de 2026
Opinião espontânea
Resposta da Bensons For Beds - Nottingham208
So lovely to hear! 😊 Sounds like you had a relaxed, no-pressure experience—hope you love your new mattress when it arrives! 🛏️✨
The member of staff (TOMMY) was…
The member of staff (TOMMY) was extremely helpful and knowledgeable.
4 de maio de 2026
Resposta da Bensons For Beds - Nottingham208
We appreciate your positive feedback! We're so pleased to hear that our team member was helpful and knowledgeable. Thank you for the excellent rating!
Team Bensons
It was fantastic
It was fantastic. Declan has been very thorough on all the details, the questions we’ve asked he’s answered. Very helpful, approachable, friendly. He’s told us to see Ash the next day as we couldn’t decide straightaway due to needing the input of our daughter for her bed as well. Ash is same as Declan, both are awesome 🙌
Thank you to you both
27 de abril de 2026
Resposta da Bensons For Beds - Nottingham208
We're happy to hear that you had a fantastic experience. It's great to know that you found our team members thorough, helpful, and approachable. Thank you for your positive feedback; we appreciate it!
Team Bensons
Resposta da Bensons For Beds - Nottingham208
We appreciate your positive feedback! We are so pleased to hear that you experienced great service without any issues. Thank you!
Team Bensons
delivery and assembly team were friendly; courteous and professional.
happy with my comfy bed. the delivery and assembly team were friendly; courteous and professional. thank you
27 de abril de 2026
Opinião espontânea
Resposta da Bensons For Beds - Nottingham208
We're happy to learn you're comfy in your new bed. It's great to know the delivery and assembly team were friendly, courteous, and professional. Thank you!
Team Bensons
Really pleased with my bed thankyou…
Really pleased with my bed thankyou Gillian M Preater Ghord
24 de abril de 2026
Resposta da Bensons For Beds - Nottingham208
Lovely to hear, Gillian! We’re delighted you’re pleased with your purchase 🛏️✨
Very professional every aspect as one…
Very professional every aspect as one would like to like to receive
24 de abril de 2026
Resposta da Bensons For Beds - Nottingham208
Thank you for your kind words! We’re delighted to hear every aspect met your expectations.
We hope your new order brings you lots of comfort and smiles!
Megan | Customer Care Specialist💜
Excellent service
Excellent service. Helpful delivery guys, prompt delivery and helpful info.
The bed is really nice quality for the price.
The delivery was a little expensive for a single mattress I thought, with an added extra to take away the old mattress.
24 de abril de 2026
Resposta da Bensons For Beds - Nottingham208
Thank you for your feedback! We’re pleased to hear you were happy with the service, delivery team, and the quality of your bed. We appreciate your comments about delivery and removal costs and will be sure to pass this feedback on,
Megan | Customer Care Specialist
Ray made our experience great
Ray made our experience great, we visited bensons for bed at the castle marina store in Nottingham, Ray was knowledgeable and not at all pushy, great overall service. Thank you Bensons for beds castle marina Nottingham.
15 de abril de 2026
Resposta da Bensons For Beds - Nottingham208
We really appreciate your kind words and recommendation. Ray and the Castle Marina team will be thrilled to hear this—thank you for taking the time to share your experience,
Megan | Customer Care Specialist
Friendly staff
Friendly staff, great selection of beds and a fast delivery by a couple of helpful lads.
20 de abril de 2026
Resposta da Bensons For Beds - Nottingham208
That’s lovely to hear! Friendly service, plenty of choice, and fast delivery are what we aim for—thanks for your feedback,
Megan | Customer Care Specialist
Helpful Staff
The sales assistant who advised us in store (Ash) was knowledgeable, polite and really helpful, without being pushy. He helped us get the most out of a promotion that Bensons were offering at the time. We were really happy with the deal and were impressed with the choice of beds, headboards and mattresses available.
16 de abril de 2026
Resposta da Bensons For Beds - Nottingham208
Thank you for your wonderful feedback! We’re delighted to hear Ash took such great care of you — knowledgeable, helpful, and never pushy is exactly what we aim for. It’s great to know you were happy with the promotion and impressed by the range available. Enjoy your brilliant new bed!
Thank you for your positive review - Lauryn at Customer Care 💜
The men were very friendly and thorough…
The men were very friendly and thorough putting the bed together,and nothing was too much trouble for them to deal with.
16 de abril de 2026
Resposta da Bensons For Beds - Nottingham208
Thank you for the lovely feedback! 😊 We’re so glad the team made setup easy and stress‑free — nothing being too much trouble is exactly the service we aim to deliver. Enjoy your new bed,
Megan | Customer Care Specialist🛏️✨
Resposta da Bensons For Beds - Nottingham208
Thank you for your feedback, We are please to learn you received good service.
Team Bensons
Excellent Service
Ash, our customer advisor, was extremely helpful and knowledgeable to assist our decision in the product purchased.
12 de abril de 2026
Opinião espontânea
Resposta da Bensons For Beds - Nottingham208
We're so glad to hear that our advisor was helpful and knowledgeable in guiding your product purchase decision. We appreciate your positive feedback!
Team Bensons
Have just purchased a Tempur Mattress
Have just purchased a Tempur Mattress from Bensons and was torn between them and John Lewis very little difference in price but Decland was very professional throughout the sale and never tried to pressure me so was a delight to give them the business , he is a credit to Bensons.
8 de abril de 2026
Resposta da Bensons For Beds - Nottingham208
We're delighted you had such a positive experience and appreciate you choosing us. It's great to hear that our team member's professionalism made your decision easier. Thanks for your feedback!
Team Bensons
My experience with benson for beds was…
My experience with benson for beds was amazing i would say mainly because of the worker alex he was so funny and kept a great conversation going he also has excellent customer service skills which made my experience 10 times better thank you!!!
2 de abril de 2026
Resposta da Bensons For Beds - Nottingham208
Thank you so much for your amazing feedback! We’re thrilled to hear you had such a great experience, and Alex will be over the moon to hear your kind words. His sense of humour and excellent customer service definitely make a difference! Thanks again for choosing Bensons—we really appreciate it,
Megan | Customer Care Specialist🌟
Sales process was smooth and trouble…
Sales process was smooth and trouble free. Wojciech and Brian the delivery drivers were very quick and professional, new mattress put where needed and old one taken away with no fuss. New mattress is amazing
3 de abril de 2026
Resposta da Bensons For Beds - Nottingham208
Thank you for your feedback! 😊 We’re really pleased to hear the sales process was smooth and trouble‑free, and that Wojciech and Brian provided such quick and professional delivery—no fuss is exactly how it should be. Even better to hear you’re loving the new mattress. Sleep well,
Megan | Customer Care Specialist 🛏️
The bed / mattress is just so comfy and…
The bed / mattress is just so comfy and great for my back
29 de março de 2026
Resposta da Bensons For Beds - Nottingham208
Thank you! 😊 We’re so happy to hear you’re loving the bed and mattress—and that it’s been great for your back too. Comfort like that makes all the difference. Enjoy many restful nights,
Megan | Customer Care Specialist✨
Good communication
Good communication
Moved mattress into bedroom, v happy with that.
23 de março de 2026
Resposta da Bensons For Beds - Nottingham208
Thank you for the feedback! We’re glad communication was clear and that the team helped get your mattress right into the bedroom — happy to hear you’re very pleased,
Megan | Customer Care Specialist✨
Delivery was efficient.
27 de março de 2026
Resposta da Bensons For Beds - Nottingham208
Thank you for your feedback! 😊 We’re really pleased to hear delivery was efficient. Thank you for choosing us,
Megan | Customer Care Specialist💜
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.